Meaning of status icons and notification icons on Galaxy S20

Mobile network signal strength icon

This Galaxy S20 status icon indicates the strength of the mobile signal in your area. The strength is illustrated by the number of bars. A strong signal usually corresponds to a better connection/reception.

As explained in the Galaxy S20 SIM card guide, you can get the actual signal strength (in dBm) in Settings – About phone – Status – SIM card status.

Please note eSIM works like a normal physical SIM card. The signal strength will also be shown as other. Please check this guide on eSIM support on Galaxy S20, S20+, and S20 Ultra.

Mobile network in range icon

This status icon indicates there is a mobile network in range. But Galaxy S20 failed to register onto it.

When you see this icon, you may try to reboot the Galaxy S20 and wait a while to see whether your SIM card can register to any networks automatically.  If the problem persists, you should contact your carrier to check whether your SIM is activated or not, or the mobile signal coverage in your area.

Another possible cause of this icon is the improper mobile network mode settings. You should try to use auto-connect in Settings — Connections— Mobile networks — Network mode for SIM1 (and 2).

Roaming icon

The icon indicates your Galaxy S20 is roaming to a partner’s network, not in your carrier’s own/home network. The charges for voice and data are usually more expensive than using your carrier’s own network.

By default,  mobile data roaming is disabled to help you avoid expensive mobile data charges in a guest network.  You can enable data roaming in Settings — Connections — Mobile networks — Data roaming.

Network not available icon

This status icon means Galaxy S20 fails to register with any mobile networks in that area.   Therefore, you cannot use any mobile network features: you cannot make or receive calls; you cannot use mobile data.

The problem may be caused by:

• There is no mobile network signal coverage of your carrier in the specific location at that time; or
• The SIM card has not been activated yet.
• Wrong mobile network mode. You should try to use automatic connect in Settings —Connections — Mobile networks — Network mode.

You have to call your carrier to solve the issue if you get this icon persistently.

Aeroplane mode (flight mode) icon

This status icon indicates your Galaxy 20 is in the flight mode.

In the flight mode, all connections including, WiFi, mobile network, and Bluetooth, will be turned off, by default

You can turn on WiFi and Bluetooth connections on Galaxy S20 manually in the flight mode. But you cannot turn on the mobile network (data or voice) in the flight mode.

Nowadays,  most airlines do not require you to power off Galaxy S20 during flight. But you should use the flight mode if the smartphone is allowed during the flight (normally during cruising). When the aeroplane is taking off, or landing, normally you are required to power off the phone.

 GPRS mobile data connection icon

This status icon indicates that your Galaxy S20 is connected to the mobile data network in GPRS (General Packet Radio Service) mode, which is a 2G mobile data connection and the slowest mobile data connection. Such a mobile data connection is only good for checking emails or downloading MMS. It is too slow for web browsing.

If your mobile plan includes 3G data or 4G LTE data, but you often get this Galaxy S10 status icon, you may check with your carrier on the 3G and 4G network coverage in your area.

EDGE mobile data connection icon

The status icon indicates your Galaxy S20 is using a 2G EDGE (Enhanced Data Rates for GSM Evolution) mobile data connection. It is normally faster than GPRS. But it is still a 2G connection, which is normally slower than a 3G or 4G data connection.

If your mobile plan includes 3G data or 4G LTE data, but you often get this Galaxy S20 status icon, you may check with your carrier on the 3G and 4G network coverage in your area.

 3G mobile data connection icon

This Galaxy S20 status icon indicates Galaxy S20 is connected to a UMTS network. It is generally faster than GPRS and EDGE connections.

HSPA and HSPA+ are usually considered as 3G connections (using 3G network infrastructure). But they have their own status icons on Galaxy S20.

HSPA mobile data connection icon

HSPA (High-Speed Packet Access) is considered as mobile “broadband”. The typical speed is about a few Mbits per second. In some regions, it may be referred to as a 3.5G network.

The connection speed is typically faster than the 3G UMTS connection.

HSPA+ network connected icon

HSPA+ (Evolved HSPA) is the fastest 3G data connection you can get currently.

In some regions, HSPA+ is marketed as 3.75G or 4G (3G in nature actually). The typical speed of HSPA+ network is about 10-20 Mbits.

4G LTE mobile data connection icon

Depending on your region and carrier, you should see only one of these two 4G LTE status icons.

LTE (Long-Term Evolution) and LTE+ are usually called 4G in most regions.

Unlike 3G, HSPA, and HSPA+, the frequency (band) of 4G LTE in different regions (and different carriers) differs dramatically. When you travel to other areas, you may find your Galaxy S20 is limited to 3G or HSPA or HSPA+ network. This is normal because the radio frequency used in that region for LTE maybe not activated in your Galaxy S20.

Although the Galaxy S20 supports all LTE bands, in each region, some bands were disabled in the firmware. So, you should buy Galaxy S20 for your region

5G network connected status icon

This icon means Galaxy S20 is connected to a 5G network.

5G is the successor of 4G LTE. It is the latest cellular network technology with faster speed, lower latency, and higher throughput.

In most regions, Galaxy S20, S20+, and S20 support 5G network. You can find the big letters of 5G on the outside of the Galaxy S20 box.

5G network available, but not connected

This status icon indicates Galaxy S20 is connected to a 4G LTE network, although the 5G network is available,

SIM card toolkit icon 

This status icon indicates some value-added services of the SIM card were enabled.

The SIM card toolkits depend on individual carriers.

 Preferred SIM card icon  (only in a few regions, dual SIM version of Galaxy S20 only)

When you use two SIM cards in the dual-SIM version of Galaxy S20, you have the option to set a preferred SIM card for outgoing calls in Settings — Connections — SIM card manager —  Calls.

If you set the preferred SIM card as SIM card 1, the SIM card icon with number 1 will be shown in Galaxy S20 status bar. If you set it to SIM card 2, the icon will have the number of 2. If you set it as Ask always (i.e., no preferred SIM card), the first icon shown above will be used in the status bar.

This icon only appears in a few carrier models of Galaxy S20.

Data saver icon

This status icon shows up on Galaxy S20 status bar after you enable data saver in Settings — Connections —Data usage — Data saver.

The icon is different from the date saver icon in stock Android. Samsung started to use this data saver icon in Android Oreo update.

Call in progress icon

This Galaxy S20 notification icon appears on the status bar when you are called (before picking up the call), or during a call (after accepting the call).

Missed call notification icon

This notification icon means there is a (or more) missed call.

You can check the caller info through the notification panel. You can also find the detailed info on the missed calls in the history panel of the Phone app on Galaxy S20.

Call forwarding icon

The call forwarding status icon indicates phone calls are currently diverted/forwarded to other numbers or voicemail.

You can set call forwarding in Galaxy S20 Phone app. Alternatively, you can set up call forwarding through your carrier’s support directly.

Call forwarding is a mobile network feature provided by your carrier.  Although the service itself may be free in most carriers, your carrier will charge the airtime for the forwarding.

Please note, when you use two SIM cards on Galaxy S20 (dual SIM version only)  and enable dual SIM always on under Settings –Connections — SIM card manager, call forwarding and call waiting (on-hold) will be enabled automatically as explained in this guide (applies to Galaxy S20 as well).

Call on-hold icon

You can place the current call on hold and accept another call. Thus you can talk to the first caller after you finish the second call.

This Galaxy S20 notification icon reminds you of the existence of an on-hold call.

You also need to use call on hold feature when you initiate a conference call.

Please note, some carriers may not support this feature.

VoLTE status icon

This status icon indicates your Galaxy S20 uses the VoLTE for voice calls.

VoLTE (voice calls through 4G LTE work connections) is a carrier-dependent feature. It usually offers better voice quality and faster connecting.

By default, VoLTE is enabled in Galaxy S20 if your carrier supports it. Normally, you should not disable it. But if you want, you can disable or enable it in Settings —  Connections — Mobile networks — VoLTE calls.

There is also a VoLTE button for you to quickly enable or disable VoLTE calls in Galaxy S20 quick setting panel.

Do not disturb status icon

This Galaxy S20 status icon indicates you set the phone in do not disturb (DND) mode.

In the DND mode, you will get very limited distractions from Galaxy S20. Most notifications and calls will be silenced.

You can instantly enable or disable do not disturb mode using the button in Galaxy S20 quick settings panel.

Microphone muted icon

During a call, you may occasionally want to mute the microphone. Once the microphone is muted during a call, you will see this notification icon in the status bar.

In some regions, this button was removed in Galaxy S20, and therefore you have to check the mute button in the Phone app to determine the status of the microphone.

Voicemail icon

Whenever you get a new voicemail message, you will see this notification icon in the status bar on Galaxy S20, S20+, or S20 Ultra.

In most regions, you can tap and hold (long tap) button 1 in the dialer of the Phone app to access your voicemail box to check the new messages.  A few carriers may ask you to dial a special code to access voicemail box.

Unlike SMS messages, voicemail messages are NOT saved on Galaxy S20. They are saved on your carrier’s server.  Most carriers only allow a certain number of messages in the voicemail box.

Alarm icon

The alarm ion alerts you that there is one or more incoming alarms.

You can find and manage all alarms in the Clock app.

Mute mode (silent mode) icon

Galaxy S20 has three sound modes:

• Sound mode
• Vibrate mode
• Silent mode (mute mode)

This status icon indicates Galaxy S20 is in silent mode: no sounds and no vibrates for all calls and notifications.

In the silent mode, you can still play media files and listen to music.

You can change the sound mode in Settings — Sounds and vibration — Sound mode.

Vibrate mode icon

This status icon indicates that your Galaxy S20 is in vibrate mode.

In this mode, when you get calls and notifications, Galaxy S20 will not play the ringtones or notifications sounds. Instead, Galaxy S20 may vibrate depending on other settings.

Separate app sound icon

When you connect any external speakers or audio output devices to Galaxy S20, it is possible to route the sound of each app to different sound devices.

The Galaxy S20 separate app sound icon indicates you set up separate app sound for at least one app and it is active now.

You can set up Galaxy S20 separate app sound in Settings — Sounds and vibration — Separate app sound.

Headset icon

This Galaxy S20 notification icon shows when a wired headset is detected.

WiFi in range status icon

The WiFi in range icon usually indicates there are some unknown WiFi networks. You can open the WiFi settings to scan the available networks.

This Galaxy S20 status icon appears if:

• WiFi is turned on; and
• There are one or more WiFi access points in the range; and
• You are not connected to any of these WiFi access points.

WiFi no internet connection status icon

This Galaxy S20 status icon indicates the phone is connected to a wireless network. But there is no internet connection.

Usually, the problem lies on the router, not on your Galaxy S20. You should check router settings or internet connection to the router.

WiFi connected status icon

This Galaxy S20 status icon indicates Galaxy S20 is successfully connected to a WiFi access point.

If there are any data transfers, the two arrows should flash/animate.

Smart network switch icon

This status icon indicates you enabled the smart network switch in Galaxy S20.

Occasionally, the WiFi network connection maybe not stable, and the connection becomes too slow.

But by default, the mobile data connection will not be used because WiFi is connected. In this case, you have to turn off WiFi to use the mobile data connection.

Smart network switch allows you to switch to the mobile data connection automatically when the WiFi connection is unstable or too slow.

By default, the smart network switch is not turned on for Galaxy S20, S20+, or S20 Ultra. You can turn it on/off in Settings — Connections —WiFi — menu (3 vertical dots)–Advanced —Switch to mobile data.

WiFi Extender (WiFi sharing) icon

Galaxy S20 allows you to share WiFi connections with other devices. This Galaxy S20 status icon will appear when you share WiFi connections.

WiFi sharing can be enabled in Settings  —  Connections — Mobile hotspot and tethering — Mobile hotspot — WiFi Sharing.

Hotspot notification icon

When you enable hotspot to share your mobile data connections from your Galaxy S20, you may see one of the Galaxy S20 notification icons depending on your region and carrier.

In some regions, the notification icon can be different.

A few carriers may also disable hotspot features in their versions of Galaxy S20.

USB tethering icon

This USB tethering icon appears when you share the mobile data connection on Galaxy S20 through a USB cable.

In some regions, the colour of the icon is inverted.

VPN connection notificaiton icon

This notification icon indicates Galaxy 20 is connected to a VPN service.

Bluetooth status icon

This Galaxy S20 status icon appears when you enable Bluetooth or connect to Bluetooth accessories.

The colour of the icon may change depending on the status of Bluetooth (enabled or connected).

NFC icon

This icon appears when you enable NFC on Galaxy S20, S20+, or S20 Ultra.

In most regions, on Galaxy S20, the NFC icon is not shown even if NFC is enabled. This is normal.

Some Galaxy S20 accessories may depend on NFC. For example, the LED wallet cover, LED back cover, and Clear View (S View) Cover need the NFC to draw power from the phone.

Casting icon

This icon appears when you are casting from Galaxy S20 to a Chromecast device or a Google Home device.

USB data connection or USB OTG connection icon

This Galaxy S20 notification icon appears when you transfer data from or to the phone through USB.

USB OTG power failure notification icon

When you connect an unpowered device to the USB port,  Galaxy S20 will power it up and connect to it.

But if Galaxy S20 fails to power it up for whatever reasons, this notification icon appears.

You may try to reconnect the device or accessory again. Some accessories may require an external power source.

USB OTG unknown failure notification icon

This Galaxy S20 notification icon indicates there are some unknown failures when trying to connect to a USB device.

USB Ethernet status icon

You can use a USB-C to Ethernet adapter to connect Galaxy S20 to a wired network.

When Galaxy S20 is connected to a wired network, you will see this Galaxy S20 notification icon on the status bar.

At the same time, you should see the Ethernet status icon (the second one) on the right side of the status bar.

Battery level status icon

The battery level icon gives you quick info on the battery capacity left so that you can know when to charge the battery.

By default, the exact percentage of the reading is not shown on the Galaxy S20 status bar. You can enable it in Settings — Notifications — Status bar — Show battery percentage.

Battery charging status icon

This status icon indicates you are charging the Galaxy S20 battery. You can charge it through a USB cable or using a wireless charging pad as explained in this guide.

Battery problem icon

This status icon tells you that there are some unknown problems with the Galaxy S20 battery.

You can try to connect the phone to a charger or reboot the phone to see whether the icon is gone.

If the status icon appears for a long time, and you cannot get the normal battery icons, you may try to back up your data and send the phone for repair/check.

Wireless PowerShare icon

This status icon indicates wireless PowerShare is activated and therefore you are charging other devices with Galaxy S20 battery.

If your Galaxy S20 battery level is lower than 30%, and it is not connected to a wall charger, then you cannot use wireless PowerShare by default. You can raise this limit as explained in this guide.

Please check this guide on how to use the wireless PowerShare on Galaxy S10 and S20.

Moisture detected icon

This notification icon indicates an abnormal level of moisture is detected in the USB port.

When this icon appears, you cannot charge the Galaxy S10 battery through the USB port. You have to charge the battery with a wireless charging pad.

The moisture detected problem has nothing to do with waterproofing. The moisture sensor is in the part that is allowed to contact with water.  The icon only reminds you that the exterior part of the USB port has a higher-than-expected moisture buildup.

In some cases, the moisture problem can be caused by the weather or an oversensitive moisture sensor.

This icon does not say anything about what happened inside the phone.

Please refer to this guide on how to solve the moisture problem in Galaxy S8, S9, S10 and S20.

System error status icon

This Galaxy S20 status icon indicates there are some severe system errors on your phone.

You should try to back up your data as early as possible if you see this icon.

You may try to reboot the phone and/or clear the cache partition to see whether the icon disappears.

It is better to visit local Samsung service centre to check Galaxy S20 if you consistently get this status icon.

Disk full icon

This Galaxy S20 status icon tells you that you are out of internal storage in the Galaxy S20.

The performance of the Galaxy S20 will degrade when you see this status icon.

You should clean up some files to free up the internal storage space. If you are using a micro SD card, you may move some files or apps to the SD card.

You can check storage usage in the My Files app. Device care can help you to clear some unnecessary files.

Location service icon

This Galaxy 20 status icon appears when location service is accessed by an app.

You probably should not disable location service because many apps rely on it.

On Galaxy S20, you can turn on/off location service for each app individually and allow the app to access location service only when you are using the app (i.e., block the background access).

System certificate info icon

This Galaxy S20 status icon indicates some certificate info problems, or some actions are required.

You may check the notification in Galaxy S20 notification panel.

Lock screen settings icon

This Galaxy S20 notification icon reminds you that some actions are required for Galaxy S20 lock screen settings.

You may check this guide on how to use and customize the Galaxy S20 lock screen.

Car mode icon

This Galaxy S20 status icon is only available in selected regions. It indicates Galaxy S20 is in the driving mode.

By default, the car mode is not pre-installed in Galaxy S20. You need to install it in Galaxy Store.

Sync error icon

This status icon indicates some errors were encountered when syncing the data on the Galaxy S20 with the Samsung server.

The problem can be caused by the remote server, or internet connection, or the phone.

If you get this status icon frequently, it is better to check the sync details of each account in Settings —Cloud and accounts — Accounts.

Sync icon

This Galaxy S20 status icon appears when data are being synced. The icon may be animated as well.

It is essential to back up any critical data in Galaxy S20. You can back up most of the data to the Samsung cloud. Photos can be automatically backed up to Google Drive if you enable it in Google Photos app.

SD card in preparation icon

This Galaxy S20 notification icon indicates the micro SD card is not ready yet.

Galaxy S20 supports a micro SD card up to 1TB. You need to put the micro SD card in slot 2 of the SIM card tray as explained in this guide.

Micro SD card icon

The micro SD card icon indicates the micro SD card is present and ready for use on Galaxy S20.

In some regions, this Galaxy S20 status icon only appears briefly after the SD card is ready.

Please note, Galaxy S20 does not support adoptable storage for micro SD card. Therefore, you cannot use micro SD card as internal storage in Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra.

You may check this guide for a detailed and comprehensive explanation of using a micro SD card on Galaxy S20.

Micro SD card error icon

This Galaxy S20 status icon indicates there are some errors with the micro SD card. You may need to format the micro SD card.

Smart view icon

This Galaxy S20 notification icon indicates the smart view is active.

Samsung Smart View is an app bridging Samsung phones and Samsung TVs so that you can easily cast contents on Galaxy S20 to the TV. But it only works with Samsung TVs.

Download icon

When you download a file, you will see the animated version of this notification icon.

Once you finish the download, the icon will not animate.

By default, the downloaded files are saved in the Downloads folder in the phone storage.

Upload icon

This Galaxy S20 notification icon indicates uploading operations, i.e., transferring files from Galaxy S20 to other devices or the internet.

Multi Window icon

When you are using apps in the Multi Window mode (split-screen view), the Recents button in the navigation bar should change to Multi Window button.

Please check this guide on details and usages of Multi Window (split screen view, pop-up view, snap window) on Galaxy S10 and S20.

Secure Folder icon

Galaxy S20 secure folder allows you to run one additional private copy of any apps. You can hide apps and private files in a secure folder as well.

Please check this guide on how to use the secure folder on Galaxy S20, S10, Galaxy S9, and S8.

Text messages icon

This Galaxy S20 notification icon indicates there are one or more new text messages.

In most regions, MMS uses the same icon for the notification.

Chat icon

This Galaxy S20 notification icon is used in a few regions.

Gmail icon

This Galaxy S20 notification icon indicates you have some new emails in the Gmail app.

You can set up some non-Google email accounts in Gmail app. So this Galaxy S20 notification icon does not necessarily mean new emails in a Gmail account, rather it means there are some new emails in the Gmail app.

Email icon

This notification icon is for Samsung Email app. It notifies you that there are some new emails in the Samsung Email app.

More notifications icon

This notification icon indicates there are more notifications than what is shown in the status bar.

As explained in this guide, you can customize the notification icon style to show the recent 3 icons, or all icons, or the number of icons. If you choose to show recent 3 icons (default), and there are 4 or more icons, you will see the dot icon. similarly, if you choose to show all icons, but the space is not sufficient to show all of the notification icons, you will also see the icon.

Please refer to this guide for details.

Screenshot notification icons

This notification icon appears after a screenshot is taken. You can check this guide on how to take a screenshot on Galaxy S20 and use the screenshot toolbar.

Number of notification icons

This notification icon indicates the number of notifications. It appears only if you customized the notification icon style as the number of notification icons.

Dual Messenger icon

Galaxy S20 dual messenger allows you to have two accounts of the supported messenger apps (e.g., WhatsApp, Facebook Messenger, WeChat, Telegram, Viber…) and Facebook accounts in Galaxy S20.

You can use these two messenger accounts simultaneously on Galaxy S20. You can even use these two accounts side-by-side in the Multi Window mode.

Please refer to this guide on how to use dual messenger on Galaxy S20, S10, S9, and S8.