Android Guides

How to get Android Marshmallow 6.0 update for your device?

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Android Marshmallow 6.0 update can give a new life of your Lollipop devices: new features, longer battery life and better overall performance are expected. You can get Android Marshmallow update through firmware OTA or through PC software.

get_android_marshmallow_6_0_updateNew major Android update is now released yearly. Android Marshmallow 6.0 was officially unveiled on September 29 and released on October 2015.

Android Marshmallow 6.0 update brings a lot of new improvements and new features. And most Android devices released in 2014 and 2015 will get it for free.

Currently, only Nexus 5X and Nexus 6P are pre-installed with Android Marshmallow 6.0. All other released Android devices have to get Android Marshmallow 6.0 update through firmware update (aka system update).

This guide explains to you how to get Android Marshmallow 6.0 update for your device.

Why should you get Android Marshmallow 6.0 update for your device?

Software always can be improved. So does Android.

There is no perfect software, although some software is good enough for certain usages

You should get Android Marshmallow 6.0 update for your device because of:

  1. new features. In this guide, I listed top 12 new features in Android Marshmallow.  For example, Now on Tap is really a futuristic feature and makes the phone serve you better. Auto app data backup makes it easier when you want to restore an app. Any of these new features can justify the update.
  2. security.  Google or your vendor usually support security update for last 2-3 releases. If you get Android Marshmallow 6.0 update for your device now, you are very likely get security update in next 2-3 years.
  3. more apps. More and more apps will abandon the support for older versions of Android. For some apps, some new features are only available in newer versions of Android.  Keeping your Android device up-to-date surely will let you benefit from all apps and all features.
  4. better performance and longer battery life. Unlike Windows update, new Android versions actually does not require latest hardware. Android Marshmallow 6.0 can run on most phones released in last 2-5 years.  On the same hardware, the new version of Android (if supported) usually runs better than with the older versions.  Noticeably, Android Marshmallow 6.0 update brings doze and app standby feature. These two features, together with other optimizations, can significantly increase the standby time of your device. For WiFi only tablets, it can double the standby time easily.
  5. last update for your 2+ year old devices.  Most vendors only update their devices released in last 1-2 years. There is no incentive for them to update devices that are more than 3 years old. They always want to sell more “latest” devices.  So, if your device is more than 1.5 years old, very likely, Android Marshmallow 6.0 update is the last official update you can get from the vendor. Nexus devices may get update longer.

Some “experienced” Android users may tell you not to update because of “new” bugs.

This is nonsense.  Don’t confuse Android update with Windows update.

Unless you need the specific version of Android for some of your apps, or some configurations, you should update your device to Android Marshmallow 6.0 update.

Software always has bugs. This is how software works.

Android Lollipop 6.0 surely has lots of bugs.  But the new features and improvements will outweigh the new problems.  Remember Android Lollipop 6.0 update also fixes a lot of bugs that are present in your current devices.

Of course, in the history, some vendors may mess up the update because of some stupid customization. But this happens less and less frequently in KitKat and Lollipop update.

Of course, it is your device; you rule. Nobody force you to update.

Please, there is no official way to roll back in Android devices.  In other words, if you apply the Android Marshmallow 6.0 update update for your device, you cannot easily roll back to Lollipop. If you really need roll back to Lollipop, you have to manually flash the firmware in service centers.

Factory data reset does NOT roll back to Lollipop.

Get Android Marshmallow 6.0 update for your device through Over-The-Air (OTA) udpate

The most common and simple way to get Android Marshmallow 6.0 update is through firmware OTA (Over-The-Air) update.

OTA update will keep all your data, settings and apps.  So this is also the safest way to get Android Marshmallow 6.0 update for your device.

By default, in most Android devices, you will get an notification on the update if you connect to WiFi. The Android Marshmallow 6.0 update package has a size of about 1GB (depending on vendors and phone models). You probably should download the update package only when your phone is connected to WiFi.

Of course, you can manually check whether the Android Marshmallow 6.0 update is available in Settings—About Phone—Software update (it may differ from your device) as shown below.

You can tap Download as shown below to download the Android Marshmallow 6.0 update for your device.

get_android_marshmallow_6_0_update_1_settings_software_update get_android_marshmallow_6_0_update_2_nexus_6_marshmallow_update

Some Android vendors may offer more options on firmware update than Nexus devices or stock Android.

For example, as shown below, in Galaxy S6 edge, Samsung allows you to:

  1. Manually check the update.
  2. Turn on/off auto update. If this option is turned on, it will download automatically. And it then remind you whether you want to apply the Android Marshmallow 6.0 update once the firmware is fully downloaded.
  3. Only use WiFi to download system update.  This is important because the file size of Android Marshmallow 6.0 update usually is close to 1 GB. Unless you have unlimited mobile data in your plan, you should turn this on (it is on by default) to avoid the depletion of your mobile data quota by system update.

Other vendors may have similar settings for your to manage system update.

get_android_marshmallow_6_0_update_samsung_galaxy_s6 get_android_marshmallow_6_0_update_samsung_galaxy_s6_update_settings

Get Android Marshmallow 6.0 update for your device from a PC with your vendor’s software

Most Android vendors offer desktop software which allows you to check and update the firmware. Such software also usually includes the USB driver for your phone.

So, if your device manufacturer offers such software, you can get Android Marshmallow 6.0 update for your device from a PC.

Here is the list of PC software from various Android vendors. You can use them to Android Marshmallow 6.0 update for your device from a PC.

  • Kies 3 (or SmartSwitch) for Samsung Android devices. Windows and Mac are supported.  Please do not confuse SmartSwitch PC software with SmartSwitch app on Android devices.
  • LG Bridge for LG Android devices. Windows and Mac are supported.
  • Motorola Device Manager for Motorola Android phones. Windows and Mac OS are supported.
  • HiSuite for Huaiwei Android devices. Only Windows is supported.
  • PC Companion for Sony Android devices. Only Windows is supported.

Please note, you need connect your device to PC with the software installed through a USB cable. Then you can check the update. Some software checks update automatically, for example, SmartSwitch.

The Android Marshmallow 6.0 update you get through PC software usually is identical to that through OTA. So, all your settings, data and apps are kept.

Please note, all these software tools are proprietary and work on their own devices only. For example, SamrtSwitch PC software only works for Samsung devices, not on LG devices.

Get Android Marshmallow 6.0 update for your device by flashing official factory image?

For some experienced users, or some users with good background on computing, you can also flash the official factory image or official ROM to get Android Marshmallow 6.0 update for your device.

The process depends on individual Android vendor.

If you are not sure, do NOT use this method.

Please note, when flashing the factory image, you will remove all your data, settings and apps. So, you must backup your device before flashing the phone.

It is very important to get the binary compatible with your device. Applying wrong factory image may render your device useless.

We do not discuss this method in this community, due to its high risk.

Why I haven’t got Android Marshmallow 6.0 update, and when will I get the Android Marshmallow 6.0 update for my device?

Android Marshmallow 6.0 update are to be rolled out by individual vendors. Google has done its job by releasing the code and update all supported Nexus device.

For any carrier specific models, the updated firmware must be approved by individual carrier.  They may do some tests to make sure the firmware works with their network.  So, even if the vendor (e.g., Samsung)  pushed out Android Marshmallow update to the carrier for testing, you still need wait from 1 month to 6 months (yes, some carriers are really slow in approving update) to get the Android Marshmallow update.

It is not uncommon that in the same country, some carriers release the Android Marshmallow update earlier than others.

Android vendors may release the update to different regions at different stages.

So, it is hard to know when “you” will get the Android Marshmallow 6.0 update.

Only Nexus devices had a definite date to get the Android Marshmallow update.

Here is the list of devices that have received the Android Marshmallow 6.0 update at least in one region:

I will update this list regularly to reflect the progress.

Again, even if your device is listed, it does not mean the Android Marshmallow update is available for the specific model of your phone, or for your region.

Why you recommend us to back up the phone before getting Android Marshmallow 6.0 update?

If you use OTA or PC software to update your device to Android Marshmallow, all settings, data, and apps will be kept.

But we are talking about software. Something unexpected always happens sometimes, unexpectedly.

So, be prepared. Backup all your important data before applying the update. For Samsung devices, you may refer to this guide on how to backup your devices.

Can you get Android Marshmallow 6.0 update for your device?

If you have any questions or encounter any problems on Android Marshmallow 6.0 update, please let us know in the comment box below.

The community will help you.

For any questions or problems with Android Marshmallow, please check our Android Marshmallow Guide page.

If your question is about Android Lollipop, please check out Android Lollipop Guide page.



Comments

  3. I have boost mobile lg g stylo. I had the option of getting the ota lollipop this morning and when i did it, it rebooted and when the android was spinning on screen it said error. I removed battery and restarted. Phone is working fine but now no option to update. Any suggestions?

    Reply

  4. Will the update reduse on screen time of moto g turbo editon? I want to know ’cause I got the update message and I am confused whether to update or not. I heard from many users of nexus 5 or so (in gsm arena) that it reduses screen on time…my current s.o.t is about 5 hrs if used agressively & continuesly. And tanks for the article it is helpful, simple and most importantly just awesome !!!

    Reply

  5. I’ve got a Nexus 6 and it tells me to update to android 5.1.1, but when I do it doesn’t work. I haven’t got the notification for updating to Marshmallow and I wonder if this is normal and I simply have to wait a bit longer

    Reply

  8. When can the Droid Turbo (Verizon) expect to get the Marshmallow update? Using the Moto Device Manager does nothing but check for updates and save photos.

    Reply

  9. I have a nexus 5 and I do not have the option to update to Android 6.0..when should I expect to get this update or should I not expect it at all?

    Reply

  10. I have a Samsung galaxy s6 active and recently I had to unblock it from AT&T and switch to Metro PCS due to some financial problems and now my phone is mixed between the old AT&T settings and Metro PCS Access Points along with a T-Mobile one and I’ve been researching a lot lately but haven’t been able to find any help with it but wondering if unblocking my phone will not make my phone available to the software update through OTA and if I can do it though a computer using Samsung Kies

    Reply

  11. It says on the Verizon website that the Turbo 2 can now get marshmallow, but I check for software updates and it says my device is already up to date. I’m running 5.1.1 and I would like marshmallow, but I’m new to Android and would like a nudge in the right direction.

    Thanks!

    Reply

  12. Hi, i have my galaxy S6 unlocked and the version is g920t, i am using a metro pcs sim card and i havent received any update yet, i tried with a t mobile sim card bc t mobile got the update, but it did not work, i want to know how to update the phone??? Should i wait on metro pcs to release the update? Or it is safe to updated by the px program?

    Reply

  15. When should I get the update I have a similar free s6 edge and when I search for an update it says “the latest updates have been installed” UK if that helps

    Reply

  18. I do not find any option or feature like creating a folder so that I can put my files in a folder which I had in my old phone, now discarded after using MOto G 3 (Marshmallow). Is it not a feature of Moto G 3? If available, how to do it?

    Reply

  19. Hey my phone is asus ZenFone 2 laser..it shows a massage to upgrade it but now it dont shows that…whenever i go >settings> about> software update> it dobt shows any update….
    Plz give ne solution..plz

    Reply

      • The update does not always show up or takes time to show. That does not mean the device is fully up to date. The OTA updates will happen between 11pm and 4am Pacific Time. Change your device date/time manually and reboot the device. Now go to updates and see if it pushed the new update or not. If not you may need to go to settings then to apps and find the google playstore and delete cache and data. Do the same to google services. Sometimes you need to fully dissable google and then sign in again. Now if the set time is in range you should see the OTA download. When complete simply select reboot and install. Marshmallow and google have several undiscussed major bugs. One is where you get an error claiming you are the app developer and can not buy your own app, even if the app is not yours. Working with google and some devs now to resolve this issue. Do not update to Android N 7.0 it is 99% bugs and only available on a few devices that nobody should even want.

        Reply

  20. I have my HTC Desire 816 upgraded to marshmallow from kitkat. Previously my system file storage is at 2gb then it became 4gb after the upgrade. Is it possible to remove the old system file (kitkat) to clear space? I tried to wife cache partition but it didnt help. Pls assist. Thanks..

    Reply

  21. Hello,
    My Samsung Galaxy S6 Edge shown the software. So i downloaded.
    During the download i disconnected from wifi, then i reconnect to wifi, I can not see the downloading progress in notification. So I tapped the software update, at that time show “Checking for update….” and then, This message appear “The latest updates have already been installed”.
    Although the system show updates are installed, my system is 5.1.1 only. I try again and again, but I can not get Marshmallow till now.
    My phone is unlocked one and i bought from Singapore and now using in Myanmar.
    Please help me.

    Reply

  22. I have a galaxy note 5 that is originally from at&t but is unblocked and is currently used with metro pcs how can I update it? Is it even possible?

    Reply

  24. I have unlocked my Galaxy Note 4, and it used to work on AT&T carrier. Now, I just use it as a camera and gaming device. Can I get Marshmallow update for this phone or not?

    Reply

  28. Hiii
    I am using YUreka mobile (cyanogen 12.1 and android 5.1.1)Can i get update to upgrade to marshmallow. Is my mobile supports or not

    Reply

  31. I have a Samsung S5 Active (AT&T) in Louisiana; update is currently up to date, according to phone at Lollipop 5.1.1. I tried airplane mode and Kies 3, even removed SIM card and tried, all state, firmware is up to date. What next?

    Reply

  34. Why my samsung galaxy s6 is missing “update software” button in my options , i have 5.1.1 and i want to update on 6.0.1. Help me please.

    Reply

  35. Please help me!

    Ok I got my Samsung Galaxy S6 since last year. And I already updated it to marshmallow last February. But last Month of May their is a glitch in my front camera so I need to bring it back to the store where I bought it. (We bought it in singapore but I live in the Philippines) so i got it again on June but as It returns to me it downgraded to Lollipop. Now I can’t update it anymore or there’s no “update now” indicated on the phone. Please help me how to update again…

    Reply

  38. Hi simon,
    My device is htc one e8 and it was purchased recently so the phone still runs on android 4.4.2 and while i tried to update it through software update option it says your phone up to date…what is the issue please help me

    Reply

  39. Can you please let me know if I will have a marshmallow update for my Samsung galaxy S5 with an AT&T carrier?

    Reply

  40. Don’t buy a cheap ZTE device at all. They will not update the OS and there are other networks that do it. ZTE is my last with my Citrine that I am going to own by them. They only update the OS to anything more than hundreds of dollars. Other companies will do it for their low end ones. ZTE just makes up excuses. I am raising hell about this. It is BS.

    Reply

  41. Hi Simon, great article. I have an stock S6 SM920F, I bought in USA but is from Kenya I think. I did not receive the update to Marshmallow yet, is it possible?

    Reply

  44. I have a factory unlocked Samsung Galaxy Note Edge I bought from eBay a few months ago that I activated through Net10 and I’ve been waiting for the new Android Marshmallow OS update and have been researching the latest news and updates about which device will receive Android Marshmallow and when, but have seen no indication of factory unlocked Galaxy Note Edge devices receiving the latest update here in the States yet. My cousin has the exact same phone that is currently active through Verizon and he has received the new update about a month or so ago. Does anyone have an idea if (and when) unlocked Samsung devices will receive Android’s latest OS update?

    Reply

  45. when wil i get an update for lava x11 to marshmallow?
    the product shows guranteed uptade to marshmallow but isn’t arrived yet. I want it to get upgraded.

    Reply

  46. Hello, I’m using Samsung A5 (A500G) 2015 model (India). When will I get Marshmallow update? Other countries released marshmallow update. But india still not getting. When will I get the Android Marshmallow 6.0 update for my device?

    Reply

  47. I am using Samsung s6 920f with 5.1.1 software(lolipop). i want to manually update my phone to marshmallow . when i go setting>>about phone .no options are available for software update .i turn ON the auto update option .but no massage received for update .plzzz help me as soon as possible. give me any idea any best ‘ complete and easy method to update my phone

    Reply

  50. hi my galaxy 5 active just updated and now it says sd tap here to transfer media files! what do i do ? im not a phone/computer prodigy lol

    Reply

  51. I have an AT&T galaxy s5 that has been unlocked. I’m using it with t-mobile. I know at&T finally released the marshmallow update for the s5 but I still can’t get it OTA. Is there anyway I can get it?

    Reply

  52. Hi. I have Htc One M8 (Verizon Carrier) and i live in Pakistan. How can i get Marshmallow update. When check on update, it shows me Download UnSuccessful.

    Reply

  53. My phone is ASUS Fonepad 7 K01N. I still haven’t got android marshmallow update. I am from Tamil Nadu in India. Will I get it? If yes, when?

    Reply

  54. HTC commits to update their devices to the latest android version within two years from the date of release. Then the HTC desire 728 should also receive the update because it was released in the end of 2015. Then why is it not updating this device?

    Reply

  56. Unfortunately I have a motorola x 2013 (1st generation), so there is no update planned to android 6. Is there however a way to get this version? Eventually manually? Thx

    Reply

  57. I have a Samsung Galaxy Grand Prime and I got the update so I went to update my phone but after I did it didn’t update at all and everytime I try again it says my phone is up to date and it says I have version 5.1.1 when it’s supposed to be version 6.0

    Reply

  58. hey there

    do refurbished note edge phones get the marshmallow update? my friend have the same phone and he has the official update

    Reply

  62. My phone is Samsung Galaxy s duos 3(SM-G313HU).
    My phone’s software is Kitkat 4.4.2.When I click check for updates,they say d latest updates have already been installed.Cud u pls help me?

    Reply

  63. My phone( zenfone 6 T00G) is still in andriod kitkat 4.3, I randomly went to check the system update but it showed nothing. Why asus zenfone 6 not yet get any update notification of andriod or system?

    Reply

  64. Sir I purchased coolpad note 3, i wanted to buy jio Sim but the code is not generating my mobile phone, this phone having lollipop 5.1verssion, can I update from this to marshmallow 6.0.

    Reply

  66. I am in south africa and i have a samsung tab 3 (SM-T210) .I want to upgrade to the latest version that came out . How do i get it.

    Reply

  67. is it feasible to update 5.1.1 lollipop on Samsung GalaxyOn 5 ( Indian variant ) to Marshmallow 6.0 ?

    also, me planning to buy the below for my On 5 but it is inteneded for On 5 Pro..did a very vast reasearch in terms of hardware ( physical ) specifications and i could not see even a very minute difference..please do let me know your view in this regard for it will be of immense help to me asap 🙁

    http://www.amazon.in/gp/product/B01INSGO6Y/ref=pd_sim_sbs_107_3?ie=UTF8&psc=1&refRID=0R7N2V4TTS8J8V0WTSRY

    Reply

  68. My Samsung galaxy J7 could not update android 6.0.1 and it’s still on android 5.1.1 version.
    I have tried many times to get update using WiFi with the above technique you mentioned but no help device is asking that you have already installed with the latest update.
    Please help me in resolving the matter.
    Thanks
    Fahad Zia

    Reply

  72. I have a htc phone i think its a htc 1 m7 ? Red with beats by dre, my question is if HTC has a tool or software site i can go to update it to 6.0 marshmallow? Thank you

    Reply

  73. Sorry my dmail address was wrong. Im looking for where to go to update a HTC 1 M7 RED W/beats to 6.0 marshmallow?

    Thank you,
    Brandon plunkett

    Reply

  78. when will alcatel one touch 6030X have a update of marshmallow? my version now is jellybean i want to update my version to marshmallow how? how? please reply. i want it so badly. my from ph.

    Reply

  79. Hello, and tnx for very informative page. Do you think its possile to upgrade China phones. Atually I am thinking to upgrade one TV box, no-name box with hi-tech inside.Aften long researching I found the it is CS918 aka K-R42. CPU Rocketship K3188. 28nm Cortex-A9ä DDr2 2Gb. 3D GPU, Mali 400-500Ms. Open GL, Es1.1/2.0 and Open VG 1.1. Lan 10/100. T-port. Android 4.4. Quadcore 16G. XBMC wifi. PPPOE-connetor USB3, and all needed port. Just wana upgrade is cos producing music and working with photoshop,,,adriud us tge ibkt ibe tgat dit freezem us it tii nabt vurys usude, Google play store gives many problems, and I should like to get rid of them. If needed, so I can try to find the manufacturing company for that box, and I assume, that they want to help. Problem is that staff in Thai computer service companies cannot Englis too well, so they are not very good in upgrading android machines. They have equipment and education, but not possible to keep their knowledge updated. Hope you can help me. Tnx in advance

    Reply

    • it is very hard (almost impossible) to update such Android devices. When updating an Android device to Marshmallow, properly updated drivers are usually needed for each components. And usually, the component suppliers will offer the updated driver. This is not a big issue for big companies because they get the components in bulk and can ask the supplier to update the driver (or authorize them to customize the driver). But for such white-label Android devices, none takes responsibility for updating the driver (and the ROM). Even worse, some components are from unknown small suppliers.

      So, as you know, although Android as an OS is open source, it is not simple to make it work on the specific devices. The drivers of each components are usually the cause of not getting update. For big companies, they may offer update in 12-24 months after initial release. But this usually is for flagship models because the profit margin allows them to spend resources in maintaining the product. For other models, you have to try you luck. For small players, they probably will never udpate the device.

      I think for user like you with good technology backgrounds, it is better to stay away from such products. You can try to get real Android TV, e.g., Mi Box, Raze Forge TV or Nvidia Shield TV Box. The price may br a bit higher, but you will get better support and real Google Play store. In addition, all Google TV supports Chromecast as well. This means once you have an Android TV box, you can save $35 for Chromecast.

      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides .

      Reply

    • Sorry bout my typing mistakes. There stays, that Android is not zreezing as of ten becaue of different mechanism how to process big picture and musicfiles. In my opinionPC and laptop will be history after some years.

      Reply

  80. Hi.

    I got my Samsung Galaxy Grand Prime in like, 2014 or something. Until now it’s still in Android 4.4.4 since I didn’t bother updating it to lollipop last year. When I check for updates through my phone as well as connecting it to PC (Kies 3), it always says that it had the latest firmware.

    Is there a way to update my phone to 6.0.1. without losing any data?

    (bought and using it in the Philippines, btw)

    Reply

  82. Hello everyone. i bought a at&t lg g3 in pakistan. i can use my local sim card on this phone but still i cannot get android update. it says you are on the latest software which is kitkat.
    i cant get access to at&t sim here.
    please help me how can i get android on it without rooting my phone.

    Reply

  83. Hello! great article! .
    I have a Samsung j7 SM00H model. I hear the marshmallow is available for my device but im confused about the current version of ny phone.
    When I check for the software version through settings, I see lollipop. But when I check for the same Os version viq cpuz I see its on kitkat. Help me please what do I need to do? ota update is just not connecting with my mobile data . Hoping for an urgent reply.

    Reply

  84. actually the version I see on cpu-z is 4.2.2 as against the lollipop I see on d device’s settings. Also im seeing a 32gb internal storage as against the 16gb storage it should have according to its lollipop spec. Really anticipating your reply.

    Reply

  88. I have Galaxy S6 Edge (T-Mob). Been acting a little strange last few days (black screens, wouldn’t sent MMS, etc). Decided to clear system cache to see if that would help.

    After it rebooted from clearing the cache, there was popup saying ~365 MB software update was pending. I allowed it to install but there was no prior notifications of an update or what this update is.

    Clearly some sort of Android update: “Android is updating…” on screen while it was working, but it still shows Android 6.0.1 after the update.

    Does anyone know what the update is and/or why there was no notification prior to me clearing the system cache? If I hadn’t cleared the cache, I might never have known an update was available…

    Thanks!

    Reply

  90. I swear if you guys can actually get my Galaxy S5 Active updated, I will buy the beer. This has been ridiculous. I am using an SM-G870A on a GSM T-Mobile Network. It is supposedly unlocked. I have been utilizing it on this network for over a year, and off and on been trying to update it with various tech supports.

    I have Smart Switch, app on the phone, and the PC version. I have attempted to do an OTA update 1k times, it will not work. Always says I have the most up-to-date software. When I checked with Smart Switch it said the same thing. T-mobile said that when they started carrying the S6 in the stores, they stopped having the update software for the S5 series.

    I have talked to Samsung, they’re useless. I’ve talked to T-Mobile, also useless at this point. I have spoken with Microsoft(exceedingly useless) to see if there was an issue with my computer, and it doesn’t appear to be (Windows 10, fully updated). I have tried to check out the APK developer pack because I had done networking in the Marines and figured “hell I got this…” NOPE! Never even figured out the basics so I didn’t bother trying anything with my phone, lest I end up with a pretty brick.

    I have no clue what else to do at this point. Help please

    Reply

  92. I’m using a Samsung Galaxy J5. Just installed a software update and it happened to come with Android 6.0, my device was previously Android 5.1.1, after the download finished I installed the update and now my phone won’t boot. All it does is load the Samsung logo and it keeps flashing, nothing else. Is this normal after an update to a new OS and if so how long does it last? If it’s not normal how can I fix my phone?

    Reply

      • I tried the old method of wiping the phone’s memory ( Power button + home button + volume key) and all it gave me was an option of downloading a new OS but nothing happened still. Is there no other way?? Or could you maybe give me a detailed set of instructions as how to reboot the phone into recovery mode?? Please, and thank you in advance

        Reply

        • I tried it. Power button + Volume Up + Home button. When I wiped the cache partition nothing happened, still flashing the Samsung logo, I even chose the factory reset still nothing. When I use this method it shows a screen that it’s “installing system update” then it says “no command”

          The text it shows at the bottom of the screen on the Android Recovery screen is “No Support SINGLE-SKU Supported API:3”

          Reply

          • Also on the Android Recovery Screen it also shows ”samsung/j5ltexx/j5lte 6.0.1″ after the factory reset command even though my phone was Android 5.1 by default

            Reply

  94. I am from Gujarat, India. I really need to know when would i get marshmallow update for htc desire 830 dual sim?
    I hope you reply mr soon.
    Please kindly mail me on REMOVED

    Thank You.

    Reply

  96. I have LG G Pad x 10 Tablet att v930. When I try to update to Marshmallow it a ways my software is up to date. I don’t even have the security update from several months ago. ATT verified Marshmallow is available for my tablet but was unable to flash it to me. Said it didn’t recognize my software version even though it isn’t unlocked and has been reset to original status. They told me to down LG Bridge, but it couldn’t recognize my version. No help d Rom LG.

    Reply

  97. Hi I have an asus ZenPad 8.0 z380m with android 6.0.
    However, I am not able to “adopt” my sd card as internal storage as per android 6.0.
    I have spoken with both asus and google and each is blaming the other and I am unable to get this problem resolved.
    What are third party obligations when using android 6.0?

    Reply

  99. When will marshmallow update rollout for Figo F55L? When I bought the phone off Amazon it showed in the description that it was upgradeable to marshmallow, yet I still have no updates available on my device.

    Reply

  100. I have download the 6.o android system but my phone displays that the android system is 5.1.1 even after I restarted the the mobile.

    Reply

  108. I’m not into buying the most recent phones. I’m in Australia and thinking of purchasing a new Samsung Galaxy S5 which of course has Kit Kat android version.
    If I purchase it will it allow me to update to either Lollipop or Marshallow through the software update on the phone as I require these versions to connect to Auto Connect in my car?

    Reply

  109. When will the Marshmallow update come to the
    Samsung Galaxy SM-J1VPP??
    Or is there another way to get around not having to use a desktop to get it sooner??
    Thanks

    Reply

  112. Helo sir..yestrday,i’hve tried to update my note 3 with kies..it showing me 0% even it’s hve been procesing in 2 hour. Why?

    Reply

  115. i didn’t see what I was looking for unless i missed it lol but what would I use to update from lollipop to marshmallow on my hip street pulse tablet?

    Reply

  116. My tab is Lenovo can I do it please replay I would appreciate and I have YouTube channel name istealth I will keep video about this if u will say only

    Reply

  119. I have Samsung Galaxy j3 2016 and I still haven’t got update for marshmallow. I am wondering does even j3 2016 can update to 6.0 but I’m hoping it cans because I need that update and this is 2016 phone so it will be strange if it don’t have it.

    Reply

  123. Can i update my Micromax Canvas 5 E481 to marshmallow android 6.0?
    Please tell me as reply.
    Thank you.

    Reply

  126. I have a friend who uses Samsung Galaxy S5 and he has got the 6.0.1 update, I use the same S5 and I am not getting any update, I went to the settings to update it manually as described in this article but it tells me there is no update…. please why is it that?

    Reply

  127. I do not see anything to do with an update in the about phone I found software update, it says my current version is :Z717VL1.0.0B07 it says check for updates, when I do that it says unable to connect to server

    I am using a ZTE Citrine with android 5.1.1

    Reply

  128. Hiii
    I am using Intex Aqua trend 4G(lollipop 5.1.1)Can i get update to upgrade to marshmallow. Is my mobile supports or not

    Reply

  129. I am using Samsung Galaxy note 5 and its Android Version is Lollipop and when I go to the system update it doesn’t work the error has been occurred So How I can get the latest version of android (Nougat) in my phone???

    Reply

  131. I just bought a new phone from the operator HUAWEI Y6 II (L01) but it seems to work on Lollipop 5.1
    how is it possible that a new phone manufactured in 2017 has installed so old android
    updates says everything is in the latest version (EMUI-3.1)
    can I upgrade it at least on Marshmallow
    thank in advance

    Reply

  133. Still on Android 5.0 and everytime i click on the update it is saying u are up to date its a s5 at&t SAMSUNG-SM-G900A

    Reply

  134. I have a Nextbook Ares 11.6 with Android 5xx and it shows a new model with same specs with Android 6xx on the company website. How can I update my system?

    Reply

  135. I have a Samsung Galaxy Note Edge that I just purchased, used. It says it is using version 5.1.1. I want to update it to Marshmallow, but when I try, it keeps telling me my software is up to date. Is there any other way to update this phone to Marshmallow?

    Reply

  137. Hi, I am in Australia and have a Sony E5553 and my IMEI number on the Sony Website is supposed to have Marshmallow, but I am still operating on 5.1 and every time I check, I am up to day. According to a web chat with Sony, it is probably my mobile provider hasn’t released Marshmallow for my phone. It has been so long since Marshmallow was released, any ideas? Is there another way to get an update?

    Reply

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