• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Android Guides

  • Android 101
    • Dual SIM Android phones: Dual standby vs dual active
    • How to make two SIM cards always available in dual SIM dual standby Android phones?
    • How to auto rotate home screen in Android phones (use home screen in landscape mode)
    • Understanding Android battery usage
    • How to check version of Android in your phone or tablet?
  • Lollipop
    • How to enable Flash Player on Android Lollipop?
    • How to use quick settings in Android Lollipop?
    • How to use screen pinning in Android Lollipop?
    • How to use Android Lollipop’s notification and interruption?
    • How to use smart lock in Android Lollipop?
    • What’s battery saver in Android Lollipop?
    • How to use Android Lollipop guest user mode and multiple users?
    • Top 5 new features in Android Lollipop 5.1
    • How to bypass device protection in Android Lollipop 5.1 when you do a factory data reset?
  • Marshmallow
    • Top 12 new features in Android Marshmallow 6.0 for users
    • How to use system UI tuner in Android Marshmallow?
    • How to get Android Marshmallow 6.0 update for your device?
    • How to use micro SD card in Android Marshmallow?
    • How to use micro SD card as internal storage in Android Marshmallow?
    • How to use micro SD card as portable storage in Android Marshmallow?
    • USB options in Android Marshmallow
    • How to use Now on tap in Android Marshmallow?
    • How to manage app permissions in Android Marshmallow?
    • How to use Android Marshmallow text selection?
    • How to use redo and undo features in Android Marshmallow?
    • How to silence Android Marshmallow phones?
    • How to use Do Not Disturb (DnD) in Android Marshmallow?
    • How to manage app notifications in Android Marshmallow?
    • How to use Android Marshmallow RAM manager?
    • How to use application manager in Android Marshmallow?
    • How to manage, use and reset default apps in Android Marshmallow?
    • How to use Android Marshmallow battery optimization?
  • Nougat
    • Android Nougat 7.0 New Features
    • New features in Android Nougat 7.1
    • How to use split-screen mode (multi window) in Android Nougat 7.0/7.1?
    • How to use Android Nougat quick settings bar?
    • How to change display size in Android Nougat?
    • How to use data saver in Android Nougat?
    • Use Android Nougat call blocking to block unwanted calls and SMS without using any apps
    • How to customize quick settings panel in Android Nougat?
    • How to get Android Nougat update for my device? and when?
    • How to use new features of Android Nougat notification panel: bundled notifications, directly reply and notification control?
    • How to set up Android Nougat lock screen wallpaper?
  • Oreo
    • Top 10 New Features of Android Oreo 8.0
    • What’s new in Android Oreo 8.1: Android Oreo 8.1 vs Android Oreo 8.0
    • How to use picture-in-picture (PIP) mode in Android Oreo 8.0 and 8.1?
    • How to use notification dots (notification badges) in Android Oreo?
    • How to use notification snooze in Android Oreo?
    • How to use and manage notification channels in Android Oreo?
    • How to use smart text selection in Android Oreo?
    • How to play Android Oreo Easter egg game?
  • Pie
    • Top 20 new features of Android Pie (Android 9)
    • How to use the Android Pie navigation gestures?
    • How to use the screenshot shortcut to take a screenshot on Android Pie?
    • How to use overview selection in Android Pie?
  • 10
    • Top 10 new features of Android 10
    • How to use Android 10 dark mode (dark theme)?
    • How to use the Android 10 Emergency button?
    • How to Use Location Access Control in Android 10?
    • How to use navigation gestures in Android 10?
    • How to share Wi-Fi using QR codes in Android 10?
  • 11
    • Top 11 new features of Android 11
    • How To Use Live Caption in Android 10 and Android 11
    • How to play Android 11 Easter Egg game (Android Neko Cat game)?
    • How to use dark theme scheduling in Android 11?
    • How to use native screen recorder in Android 11?
    • How to use notification history and notification logs in Android 11?

How to use smart lock in Android Lollipop?

Learn to use smart lock to unlock your phone with your location or trusted (e.g.,Bluetooth) devices

I. What is smart lock in Android Lollipop?

Table of Contents hide
1) I. What is smart lock in Android Lollipop?
2) II. What are accepted for smart lock in Android Lollipop?
3) III. How to enable and configure smart lock in Android Lollipop?
3.1) Step 1: Enable trusted agents.
3.2) Step 2. Configure Smart lock in Android Lollipop
4) IV. How to add trusted devices to smart lock in Android Lollipop?
5) V. How to add trusted locations to smart lock in Android Lollipop?
5.1) Step 1: Check current settings for trusted places
5.2) Step 2: Add your address from Google Maps
5.3) Step 3: Enable trusted places for the address added
5.4) Step 4: Enjoy trusted address for smart lock in Android Lollipop
6) VI. FAQs on smart lock in Android Lollipop
6.1) Q1: I don’t have the smart lock in Android Lollipop, why?
6.2) Q2: Trusted place does not work, why?
6.3) Can you setup and use smart lock in Android Lollipop device?

Sometimes, it is annoying to type PIN or password again and again to unlock the Android device screen.  But you can not afford turning off the security settings for the phone.

Android Lollipop introduced smart lock to solve this problem.

So, Android Lollipop can use your location, your connected devices or your face to unlock the phone automatically.  When you are in pre-assigned trusted location, or your Android device is connected to a trusted Bluetooth (or NFC) device, you can just swipe to unlock the phone without entering PIN or pass-code.

Face unlock actually has been introduced since Android Jelly Bean. It is apparently improved significantly in Android Lollipop.

For trusted devices, Motorola introduced Motorola Skip for Moto X based on NFC tags. But no other vendors provide similar options.

For most Android users, smart lock in Android Lollipop is totally new.

II. What are accepted for smart lock in Android Lollipop?

Smart lock in Android Lollipop accepts 3 types of trusted info:

  1. Trusted devices. You can assign any Bluetooth (NFC is also supported) devices as “trusted”. When your Android device is paired with such devices, you can unblock the screen by a simple swipe.
  2. Trusted locations. You can use your home location or office location or any other locations as “trusted” places. Once you are in these locations, smart lock will kick in.
  3. Trusted face. This usually is used for fun.

III. How to enable and configure smart lock in Android Lollipop?

By default, smart lock in Android Lollipop is not turned on in your device. You must manually turned it on and configure it.

Step 1: Enable trusted agents.

Important!! You must first turn on smart lock under Trusted agents before you can see the option under screen security.

So, go to Settings—Security. 

Under Advanced, tap Trusted agents as shown below.

Tap Smart lock (Google) to enable it. You can also drag the switch to the right side to enable it.

Once smart lock is enabled, the switch will be in the right side with a blue color.

how_to_use_smart_lock_in_android_lollipop_1_settings_security how_to_use_smart_lock_in_android_lollipop_2_trusted_agents_smart_lock

Step 2. Configure Smart lock in Android Lollipop

After enabling smart lock as a trusted agent in step 1, you will now find a new item of smart lock under Settings—Security as shown below. 

Here you can configure smart lock.

Tap Smart lock as shown below.

You will then be asked to provide current screen lock PIN or password to proceed to add trusted devices or trusted locations.

how_to_use_smart_lock_in_android_lollipop_3_smart_lock_enabledhow_to_use_smart_lock_in_android_lollipop_4_smart_lock_confirm_pin

IV. How to add trusted devices to smart lock in Android Lollipop?

Once smart lock is enabled, go to  Settings—Security—Smart lock—Trusted devices as shown below.

Tap “add trusted device” as shown below.

how_to_use_smart_lock_in_android_lollipop_5_trusted_device how_to_use_smart_lock_in_android_lollipop_6_trusted_device_explained

You will then prompted to choose device type.

Currently Bluetooth and NFC devices are supported.

In this guide, we use Amazon Echo (it can also work as a Bluetooth speaker) as an example.

Make sure the Bluetooth device is currently connected to your Android device. The Android device will list the connected Bluetooth devices here as shown below.

In this case, it found my Echo.

Tap the Bluetooth device.

how_to_use_smart_lock_in_android_lollipop_7_bluetooth_nfchow_to_use_smart_lock_in_android_lollipop_8_bluetooth_speaker

You will get the successful page, which indicates the device was registered as a trusted device to unlock the phone.

You can continue to add more trusted devices by following the above-mentioned procedures.

how_to_use_smart_lock_in_android_lollipop_9_trusted_device_addedhow_to_use_smart_lock_in_android_lollipop_10_remove_trusted_device

Of course, you can also remove any trusted devices at any time.

In Settings—Security—Smart lock—Trusted devices, tap and hold any of the devices. You will then be prompted with the option to remove it as shown above. Tap OK to remove it from the trusted devices.

V. How to add trusted locations to smart lock in Android Lollipop?

Smart lock in Android Lollipop also allows you to add any addresses as trusted so that the phone will unlock automatically once you are in such locations.

Of course, normally, you may add home and/or work address as trusted addresses for the smart lock.

Step 1: Check current settings for trusted places

You can check current trusted places settings in Settings—Security—Smart lock (as shown below).

None means you haven’t enabled trusted places yet.

Tap Trusted places as shown below.

In trusted places, you can find out that you haven’t added any addresses yet. So, there is no way to enable it.

As instructed in the trusted places settings page, you need add your address in Google Maps.

how_to_use_smart_lock_in_android_lollipop_11_trusted_places how_to_use_smart_lock_in_android_lollipop_12_trusted_places_settings

Step 2: Add your address from Google Maps

Start Google Maps app in your phone.

Tap the navigation icon (3 lines in top right) as shown below.

Tap Settings as shown below.

how_to_use_smart_lock_in_android_lollipop_13_google_maps how_to_use_smart_lock_in_android_lollipop_14_google_maps_settings

Tap Edit home or work as shown below to add or edit your home address or work address.

In this guide, we try to use work address as trusted places for the smart lock in Android Lollipop.

So, tap Enter work address as shown below.

how_to_use_smart_lock_in_android_lollipop_15_edit_hoe_work_address how_to_use_smart_lock_in_android_lollipop_16_edit_work_address

You can then type the address, or use current address in the map as your work address.

Once the address is added, you can find it under Edit work address as shown below.

Now, you can exit the Google Maps app.

The updated address will be propagated to smart lock automatically.

how_to_use_smart_lock_in_android_lollipop_17_add_work_addresshow_to_use_smart_lock_in_android_lollipop_18_trusted_places_enable_work_address

Step 3: Enable trusted places for the address added

Now, go to  Settings—Security—Smart lock — Trusted places (as shown above).

You should notice, the work address you just added is listed under Work.

But it is not enabled as trusted places for the smart lock yet.  You need tap it once to enable it.

Once the address is enabled as a trusted place, the switch in the right side will change the color to blue as shown below.

In the smart lock page, as shown below,  the trusted place is also changed from None to Work.

how_to_use_smart_lock_in_android_lollipop_19_work_address_enabledhow_to_use_smart_lock_in_android_lollipop_20_trusted_places_enabled

 Step 4: Enjoy trusted address for smart lock in Android Lollipop

That’s it.

Once you are in the trusted places, you phone screen will unlock itself automatically.

Please note, the trusted places feature requires internet connection.

VI. FAQs on smart lock in Android Lollipop

Q1: I don’t have the smart lock in Android Lollipop, why?

To use smart lock in Android Lollipop, you must first turn on smart lock under Trusted agents first.

Q2: Trusted place does not work, why?

Trusted place in Android Lollipop’s smart lock requires internet connections.  I am not sure about the reason. Normally, for other location based services, turning on location (GPS) service is sufficient (e.g., Motorola Assist).

Anyway, in current Lollipop version, trusted place requires active internet connection.

Can you setup and use smart lock in Android Lollipop device?

If you have any questions on setting smart lock in Android Lollipop device or encounter any problems using smart lock feature, please let us know them in the comment box below.

The community will help you.

For more Android Lollipop guides, please visit on Android Lollipop Guide page.

Share this:

  • Reddit
  • Facebook
  • Twitter
  • LinkedIn
  • Pocket

Reader Interactions


Comments

  1. German Cea says

    March 21, 2015 at 5:49 pm

    The smart lock service didn’t work any longer out of the blue. It was working fine a couple days ago. But even checking the location settings, smart lock on as a trusted agent, trusted location linked to maps…nothing works. I noticed the small lock on the bottom of the lockscreen the lock is engaged compared to another phone where the smart lock works and the lock is not engaged. What can I do?

    Reply
    • simon says

      March 22, 2015 at 2:31 am

      Try to reboot the phone. Occasionally, some updates may stop the service.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  2. Kurt “Lex” Poulos says

    April 17, 2015 at 4:26 am

    I am having the exact same issue on my new S6. Smart lock says it is engaged and connected to both my pc and my Zen watch. Yet I still get the small unlock circle on my screen rather than it actually unlocking. Any ideas why?

    Reply
    • Gene says

      October 13, 2015 at 8:09 pm

      The small circle is actually the “lock” circle. Swipe anywhere ELSE on the screen top open the phone. Swipe the lock circle to relock the phone bypassing smart lock one time.

      Reply
  3. Steve says

    April 22, 2015 at 1:56 am

    Why dont I see “Faces” under smart lock on my new Samsung Galaxy S6??

    Reply
    • simon says

      April 22, 2015 at 5:00 am

      Galaxy s6 doesn’t implement face lock. You can only use trusted device, location and voice in Samsung Galaxy S6 or S6 edge.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  4. Steve says

    April 22, 2015 at 11:14 am

    Thank you. Thought I was going nuts 🙂

    Reply
  5. Steph says

    April 28, 2015 at 12:51 pm

    Why don’t I see Trusted faces on Galaxy S 5. I have Trusted Places, Trusted trusted devices, Trusted voice and on-body detection. I am running Lollipop as well. Thanks

    Reply
    • simon says

      April 29, 2015 at 12:14 am

      Samsung didn’t implement face lock in all of their lollipop devices, probably due to some conflicts with TouchWiz.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  6. markwilson66 says

    May 21, 2015 at 5:08 pm

    Samsung Galaxy S4 5.0.1 (Verizon) doesn’t have anything under Smart Lock. It asks for my PIN but just goes back to the Security settings page. Trust Agents is turned on and I have removed Exchange ActiveSync profile that I thought might have been causing this. Rebooted several times but still no Trusted Face, Places, Devices

    Reply
  7. terri says

    June 27, 2015 at 7:06 am

    Don’t know the pin number for smart lock. Anyway to either get it or reset it on samsung note 4

    Reply
    • simon says

      June 28, 2015 at 10:31 pm

      Smart lock doesn’t have its PIN.

      Is your lock screen security at as PIN and you forget it? If yes, you can try to unlock the phone with PIN, after a few tries, it may offer you to unlock with google account and reset the lock screen security.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  8. Terri says

    June 29, 2015 at 2:43 am

    No I was in setting and seen it. My lock screen is a pin but it don’t work for smart lock

    Reply
    • simon says

      June 29, 2015 at 9:56 am

      As I know, the PIN required to access smart lock or to change lock screen security is your current PIN. There is no seperate PIN for smart lock.

      Can you use your current PIN to change itself? In other words, can you access screen security settings with the PIN?


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  9. Terri says

    June 30, 2015 at 1:53 am

    Yes I can do everything but use smart lock

    Reply
    • simon says

      June 30, 2015 at 10:23 am

      No idea.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  10. Budi says

    July 16, 2015 at 6:24 pm

    Why my LG G3 Stylus still request to enter PIN and not FACE UNLOCK while I have set TRUSTED FACE on? How to activate the FACE UNLOCK so when I want to open the screen the phone ask to show my Face, not request a PIN?

    Reply
    • simon says

      July 17, 2015 at 1:03 am

      Very likely, the camera failed to detect you. You need make you ready before wake up the screen.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  11. Johanna says

    September 21, 2015 at 2:04 pm

    Even in trusted location (my home) with everything turned on, my phone locks as if I weren’t here.
    Reboot did not fix it.
    Worked yesterday, woke up today and it’s not working.
    Any ideas?

    Reply
    • simon says

      September 22, 2015 at 12:08 am

      It could be just GPS error. Sometimes, the error in GPS info could be large enough to make the phone think you are not at home.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  12. JerryH says

    October 17, 2015 at 11:27 pm

    I recently flashed the Lollipop ROM to my Ascend Mate 2. The only thing that shows on my Smart Lock screen is for Bluetooth access. There is nothing there about Trusted Places or Trusted Face. And yes, I did turn-on Trusted Agent first.
    I would appreciate any help.

    Reply
    • simon says

      October 18, 2015 at 5:34 am

      Vendors may remove some of them if they want.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  13. Tammam says

    October 23, 2015 at 11:37 am

    I own a Sony T2 and the issuance of Android 5.1.1 device, but I have a smart lock feature does not work with me and especially the face detection feature has followed the way in which taught them failed Please help me …

    Reply
    • simon says

      October 24, 2015 at 1:44 am

      What’s exactly the problem or error? Can you use other smart lock features, e.g., trusted devices.

      Face detection is not so reliable, and it does not improve your productivity (it is slower than typing pin/password).


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
      • Tammam says

        October 24, 2015 at 11:24 am

        My problem is that I did it face detection feature, but do not work I have .. When press the fire button and re-pressed once again appears only unlock feature Serenade by password .. I mean, how can I can not reveal my face p camera I hope to provide me with pictures to open the lock and thank you ..

        Reply
        • simon says

          October 24, 2015 at 12:53 pm

          Not sure what you want to do. But you cannot use a picture to fool the camera.

          When this face unlock feature was initially released in Jelly Bean, there are many ways to fool it. But now, Android is smart enough to tell whether it is a picture or a live person.


          Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

          Reply
  14. Luis says

    October 23, 2015 at 9:37 pm

    Trusted location works good, but once I leave the area it won’t re-lock, how do I re-lock it? If I tap the lock icon in asks for the pin just once.

    Reply
    • simon says

      October 24, 2015 at 1:48 am

      there can be a lag because location info are updated at certain intervals. But if you move outside with good GPS signal, it should update location in less than 10 mins normally (depending on the battery saving settings and vendor).


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  15. Dhaval says

    October 28, 2015 at 4:23 pm

    Hi,

    Is it possible to unlock the phone using Smart lock feature of Android lollipop and a BLE enabled device?

    Thanks.

    Reply
    • simon says

      October 29, 2015 at 12:06 am

      As long as the Bluetooth device can pair with these phone. Bluetooth low energy should not be an issue.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  16. Rishav says

    November 8, 2015 at 3:09 pm

    I’m using a moto g2 and even after I have enabled all my trusted face feature of smart lock i have not been able to use it. Whenever I switch my phone on I have to switch it on through my screen lock pattern instead of the facial recognition feature. Pls help

    Reply
    • simon says

      November 9, 2015 at 12:29 am

      Did the camera try to capture you?


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
      • Rishav says

        November 21, 2015 at 6:47 am

        Yes it did

        Reply
        • simon says

          November 21, 2015 at 1:48 pm

          Does it mean it fails to recognize you?


          Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

          Reply
          • Rishav says

            November 21, 2015 at 1:52 pm

            It will fail to recognize me only when it even tries to recognize me

            Reply
  17. Neenus says

    November 30, 2015 at 6:15 pm

    I linked smart lock on nite edge with my gear 2 watch and as far as I understood as long as the device is connected to the watch by Bluetooth it won’t lock which is great however just out of curiosity I turned off the watch to see if the device will lock after losing Bluetooth connection as its supposed to do but it didn’t and that’s not good anyway to get this fixed?

    Reply
    • simon says

      December 1, 2015 at 12:25 am

      You need wait a few mins.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  18. Jamie says

    November 30, 2015 at 9:38 pm

    I changed my security lock from swipe to password for a few days, I went to change it back to swipe and that option is not available for me anymore, it says “turned off by administrator, encryption policy or credential storage” help! I don’t want to enter a PIN/PASSCODE/PATTERN, I just would like to swipe. Thanks in advance.

    Reply
    • simon says

      December 1, 2015 at 12:27 am

      Did you add any exchange email accounts (usually your working email) or VPN accounts to the phone? Did you turn on encryption for the phone or SD card?


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
      • Jamie says

        December 1, 2015 at 1:10 am

        I did not add an exchange email account, I am not sure about the encryption part….I’ve never set anything like that up, I just changed my screen lock code to password. I went to change it back to swipe, I can’t choose swipe or none.

        Reply
        • simon says

          December 1, 2015 at 4:56 am

          Then you can try to clear credentials in settings – Security.


          Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

          Reply
          • Jamie says

            December 2, 2015 at 1:20 am

            That worked! Thank you very much.

            Reply
  19. swathichak says

    December 3, 2015 at 2:17 pm

    I am using Lenovo a6000 with Lollopop 5.0.2
    I can not use smart lock.
    I turned on Smart lock under trust agents, but still smart lock option does not gets displayed under settings.
    Kindly advice and help me what can be done to enable smart lock

    Reply
    • simon says

      December 4, 2015 at 12:22 am

      If your lock screen security is none or swipe, the smart lock will not be shown because it’s not needed.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
      • Laxmikant says

        December 6, 2015 at 1:15 pm

        I enable pin and even pattern but still not available.

        Reply
        • simon says

          December 6, 2015 at 1:57 pm

          The location may be different on different phones. Did you check all other settings locations on lock screen andd security?


          Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

          Reply
    • Amit says

      January 4, 2016 at 6:16 pm

      Yeah, I can not see options in my LENOVO vibep1m on lollipop to

      Reply
      • simon says

        January 5, 2016 at 12:41 am

        Did you follow the guide to enable smart lock first?

        You also need set lock screen security to anything except none or swipe. If lock screen security is none or swipe, you don’t need smart lock.


        Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

        Reply
        • Amit says

          January 5, 2016 at 7:44 am

          Yeah, I have enabled security as PIN. I know get option to on off Google smart lock. Don’t get any other option. I waited for some time, even rebooted mobile. But I don’t get any option.

          Reply
          • simon says

            January 5, 2016 at 10:07 am

            After enabling it, you can check lock screen settings. Some vendors may put it in different locations.


            Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

            Reply
  20. Omoniyi Jesugbemisola says

    December 28, 2015 at 11:56 am

    Trusted face is missing in my smart lock option, what do I do?

    Reply
    • simon says

      December 28, 2015 at 1:08 pm

      Some vendors choose not to include trusted face.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  21. Sukhjinder says

    December 31, 2015 at 6:47 am

    With my S6 edge, I’m unable to add my HTC Wildfire (Android 2.2) or Nexus 4 (Android 6) as a trusted device though both of them pair fine. Also can I use my mac book pro for the same?

    Reply
    • simon says

      January 1, 2016 at 1:30 pm

      You can only use Bluetooth accessories as trusted device for smart lock, not another Android phone, or other PC/notebook.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  22. Amit says

    January 4, 2016 at 6:09 pm

    I don’t see any thing under smart lock. Only option is Google smart lock on and off. No option of trusted places or devices etcetera. Lenovo vibep1m

    Reply
  23. James says

    August 15, 2016 at 9:54 pm

    don’t see custom places to add locations. message came up a while back to set up home location but I can’t seem to find that screen again, thanks.

    Reply
    • simon says

      August 16, 2016 at 12:50 am

      You can add any locations under trusted places. The path to smart lock may need slightly different in different phones. You can search smart lock in settings. In Samsung devices, it’s under settings – lock screen and security – secure lock settings – smart lock.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  24. James says

    August 16, 2016 at 12:57 am

    Thanks for the reply i am using LG Stylo but there is no trusted places on Smart lock screen

    Reply
    • simon says

      August 16, 2016 at 5:39 am

      What do you have? You may forget to turn on location services.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
      • James says

        August 16, 2016 at 1:42 pm

        LG Stylo locstions services is on. It works at home cant sdd more locations

        Reply
        • simon says

          August 16, 2016 at 10:34 pm

          What errors did you get get when trying to add more locations?


          Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

          Reply
  25. James says

    August 16, 2016 at 10:52 pm

    I finally found it under display settings thanks.

    Reply
    • simon says

      August 17, 2016 at 12:33 am

      Thank you for the update. It’s strange it was placed under display settings. Normally, it’s placed under lock screen settings or phone security.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  26. Albiee says

    November 25, 2016 at 1:06 pm

    I’m using Lenovo a6000+ mobile with lollipop version 5.0.2…. After activating smart lock option in trust agent… I’m not getting the new smart lock item… How can I get that…?

    Reply
    • simon says

      November 26, 2016 at 1:09 am

      Smart lock entry may be in different locations. It can be under lock screen, or security or privacy depending on Android vendors.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
    • Sujay says

      December 11, 2016 at 8:09 pm

      Even I’m facing the same issue, after activating smart lock option in trust agent, we are not getting the “smart lock” option at all.

      Device: Lenovo A6020a46
      Android Version : 5.1.1

      Please help, I wanna use this option with my Mi Band 2

      Reply
      • simon says

        December 12, 2016 at 12:39 am

        Different vendors may put smart lock in different locations under settings. Did you check privacy, security and lock screen under settings? You can also search for smart lock in settings.


        Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

        Reply
  27. Bram says

    February 19, 2017 at 6:15 am

    Hi, on my Huawei G7, I don’t deze the smart lock tab, although I have a smart band. When I couple it with my Phone, I do het the smart lock options, but the tab is not in the settings…

    Reply
    • simon says

      February 19, 2017 at 2:14 pm

      Can you enable trusted agents? was the phone updated to Lollipop or Marshmallow?


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  28. cyndy says

    July 24, 2017 at 9:52 am

    Can you tell me how to disable the smart lock? I prefer to lock My phone by entering a password. I’m using vivo x5pro

    Reply
    • simon says

      July 24, 2017 at 11:54 am

      Under setting — security –smart lock, you can disable any of them (on-body detection, trusted place, trusted devices and trusted voice).


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  29. Ari says

    July 29, 2017 at 2:38 pm

    I have the same problem as cyndy’s. My phone is Vivo V3. I accidently turned on the Smart Lock and I don’t know how to disable it. I prefer to unlock my phone using pin or password. I didn’t see any Smart Lock feature or display when I checked on the security settings. Please help me. I want to disable it.

    Reply
    • simon says

      July 30, 2017 at 1:16 am

      Different vendors may put smart lock in different locations. It is usually under lock screen.You can use the search button in settings page to search smart lock.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  30. Pavan kumar says

    July 30, 2017 at 4:30 am

    Even I have same problem my phone is vivo 1
    Accedently I turned on the smart lock now its unable to unlock it
    Please help me to disable this smart lock feature
    There is no smart lock options in my settings
    So please tell me how to disable smart lock options I my mobile

    Reply
    • simon says

      July 30, 2017 at 7:51 am

      Some Android vendors do not offer the smart lock menu access.

      In other words, there is no menu for it. But they did not or forgot to remove the feature in other code.

      One solution is to create a shortcut from Google Play services. You can try QuickShortcutMaker, search “smart lock”, then you find one under Google Play services. Create a shortcut there.

      We will release a detailed guide for this soon.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply
  31. ravikiran says

    August 10, 2017 at 7:05 pm

    i am facing the same problem in vivo v3 by accidently prssed the body detecton , so how to off that, vivo v3 has no options for smart lock even , there is no option for trusted agents, how to turn off the smart lock, tried all , created shortcut of google playservices , searched smart lock, and so onnn , but no use, tell me the solution plllsss

    Reply
    • simon says

      August 10, 2017 at 11:36 pm

      When you create shortcut due Google play services, you need too choose smart lock. You can test the shortcut before creating. What did you get when you use the shortcut?

      Anyway, the root cause of the issue is that’s the vendor failed to clean the code properly. You can also call the support to see where they have any tools or fix for it.


      Our Facebook page || Galaxy S6 Guides || Galaxy S7 Guides || Android Oreo Guides || Galaxy S8 Guides || Galaxy S9 Guides || Google Home Guides || Headphone Guides || Galaxy S10 Guides || Galaxy S20 Guides . .

      Reply

Leave a Reply Cancel reply

Primary Sidebar

Search the site

Follow Us

  • View gadgetguideonline’s profile on Facebook
  • View MadeBySimonMa’s profile on YouTube
  • View +SimonMaSg’s profile on Google+

RSS Galaxy S20 Guides

  • How to Use Enhanced Processing on Galaxy S20 with Android 11 update?
  • How to access, use, and customise widgets on Galaxy S20 lock screen and AOD screen with Android 11 update for Galaxy S20?
  • How to update Galaxy S20 to Android 11?
  • How to use Galaxy S20 lockdown mode?
  • Top 11 new features in Galaxy S20 Android 11 update
  • How to use Galaxy S20 recovery mode?
  • How to use 5 different shooting methods for Galaxy S20 camera?
  • How to use and customize power mode on Galaxy S20?
  • A Complete Guide Of Galaxy S20 Assistant Menu
  • How to manage location services on Galaxy S20 to protect your privacy?
  • How to manage home screen panels on Galaxy S20?
  • How to use Do Not Disturb on Samsung Galaxy S20?
  • How to use SanDisk Ultra Dual Drive USB Type-C on Galaxy S20, S10, S9 and S8?
  • How to customize Galaxy S20 ringtone quickly without using any third-party apps?
  • How to use, manage and master Galaxy S20 camera modes?
  • How to adjust volume for media, ringtones, notifications and alarm tones on Galaxy S20?
  • How to use Galaxy S20 face recognition (face unlock)?
  • How to use and force Galaxy S20 dark mode?
  • How to enter, use, and exit Galaxy S20 safe mode?
  • How to use different camera lens to zoom in and zoom out on Galaxy S20?

RSS Galaxy S10 Guides

  • Top 10 new features in Android 10 update for Galaxy S10
  • Top 5 new features added in Galaxy S10 September Update
  • How to move apps to the micro SD card to free phone storage on Galaxy S10 ?
  • Galaxy S10 wireless charging guide
  • How to use app folders on Galaxy S10 Home screen and Apps screen?
  • How to enable and use Galaxy S10 developer options?
  • How to hide suggested apps on Galaxy S10? and how to stop Finder uploading your data to Samsung servers?

RSS Galaxy S9 Guides

  • How to use Bixby quick commands on Galaxy S9, S9+, S8, S8+, Note 8, and Note 9 with the Android Pie update?
  • How to remap Bixby button on Galaxy S9 and S9+ after updating to Android Pie?
  • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
  • How to use the new navigation gestures in Android Pie update for Galaxy S9 and S9+?
  • How to use Samsung DeX Station for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
  • Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable
  • How to pin files to Galaxy S9 Home screen (add file shortcuts to Galaxy S9 Home screen)?
  • How to reset Galaxy S9 and S9+? What is Galaxy S9 factory data reset?
  • How to use dual aperture to manually switch Galaxy S9 camera aperture in Pro mode?
  • How to use Galaxy S9 themes to customize the look and feel of Galaxy S9 and S9+?

RSS Galaxy S7 Guides

  • Galaxy S7 performance mode in Android Nougat update for Galaxy S7 and Galaxy S7 edge
  • Galaxy S7 and Galaxy S7 edge Android Nougat update guide
  • How to review photos before saving to Galaxy S7 and S7 edge?
  • How to use Galaxy S7 camera burst mode?
  • How to use People edge in edge screen of Galaxy S7 edge (and Galaxy Note 7, Galaxy S6 edge and Galaxy S6 edge+)
  • How to use apps edge in edge screen of Galaxy S7 edge (and Galaxy S6 edge, Galaxy S6 edge+, and Galaxy Note 7)

RSS Galaxy S8 Guides

  • How to use the new features in Android Pie update for Galaxy S8 and S8+?
  • How to use app shortcuts in Galaxy S8 Home screen in Android Oreo update for Galaxy S8 and S8+?
  • Use notification dots/notification number badge in Galaxy S8 Android Oreo update
  • How to Install Galaxy S8 Android Oreo Update for Galaxy S8 and S8+?

RSS Galaxy Note 10 Guides

  • Top 11 disappointments of Galaxy Note 20 and Galaxy Note 20 Ultra
  • How to use the Dynamic Lock screen on Galaxy Note 10?
  • Galaxy Note 10 LED View Cover Guide and Review
  • Install S Note app and Extension pack on Galaxy Note 10
  • How to Use Galaxy Note 10 Camera App?
  • Galaxy Note 10 SIM Card Guide
  • How to use Samsung DeX for PC with Galaxy Note 10 and Galaxy Note 10+?
  • How to use Galaxy Note 10 Clear View cover (S View cover)?
  • How to charge Galaxy Note 10 battery?
  • How to use and remap Galaxy Note 10 Side key?

RSS Google Home Guides

  • How to control Nest Audio?
  • How to Factory Data Reset Nest Audio?
  • Nest Audio Guides
  • How to reset Google Nest Mini (Google Home Mini 2nd Gen)?
  • Meaning of Google Home Mini LED lights and Google Home Max LED lights
  • Google Home Mini layout and buttons

RSS Moto G Phone Guide

  • Moto G8 vs Moto G8 Power vs Moto G8 Power Lite vs Moto G Power vs Moto G Stylus vs Moto G Pro vs Moto G fast: What are the differences?
  • Moto G8 User Manual for Moto G8 Plus and Moto G8 Play
  • Moto G8 Plus vs Moto G8 Play: Differences and common features

RSS Samsung Galaxy S5 Guide

  • How to use volume button to take photos in Galaxy S5?
  • How to manage Galaxy S5 home screen panels?
  • Galaxy S5 battery guide

RSS Moto X Owners Community

  • Official Moto X4 User manual (User guide for Moto X 4th Gen , Moto X 2017)
  • What’s new in Android Marshmallow update for Moto X (Moto X 2015, Moto X 2014, Moto X Style and Moto X Pure edition)?
  • Top 5 new features in Moto X 2015 (Moto X Style, Moto X Pure edition and Moto X Play) vs Moto X 2014

RSS Moto E Guide

  • How to use Moto E6 camera?
  • How to use SIM cards on Moto E6, E6 Plus, E6 Play, and E6s 2020?

RSS Galaxy S4 Guides

  • How to take screenshot on Galaxy S4 without using any apps?
  • Voice Search, Downloads and TripAdvisor

RSS Galaxy S6 Guide

  • Android Nougat Update Guide for Galaxy S6, Galaxy S6 edge and Galaxy S6 edge+
  • Official Galaxy S6 user manual with Android Nougat update
  • how to use widgets in Galaxy S6 and Galaxy S6 edge?
  • How to disable multi window in Samsung Galaxy S6, S6 edge and S6 edge+?

Footer

RSS Drive In Singapore

  • Top 5 rules of driving in Singapore safely and legally during COVID-19 Circuit Breaker period
  • Understand COE Price by 10 Simple Questions
  • How to convert a foreign driving license to a Singapore driving license?
  • How to get a Touch ‘n Go card as a Singapore driver?
  • What is covered in the car warranty in Singapore? What is not?
  • What is the Singapore Road Speed Limit?
  • How to register, collect and use Malaysia Vehicle Entry Permit (VEP)?
  • Why are cars in Singapore are so expensive?
  • Drive to Malaysia
  • Car Maintenance and Servicing in Singapore

RSS All About Chromecast

  • How to play games on Chromecast from mobile devices (Android and iOS)?
  • How to setup Chromecast Audio?
  • How to use Ethernet Adapter for Chromecast?
  • How to use Chromecast on Amazon Fire tablets (Fire HD, Fire HDX and Kindle Fire HDX)
  • A Guide to Chromecast Offers
  • Chromecast guest mode guide
  • Android screen casting for Chromecast is now supported on all Android devices with KitKat 4.4.2 or later
  • How to use Videostream extension to stream local videos for Chromecast?
  • All About Chromecast: a community for Chromecast owners
  • Newsletter

RSS Headphone Guides

  • Samsung Galaxy Buds Live vs Samsung Galaxy Buds Plus vs Apple AirPods Pro
  • A Complete Guide for Jabra Elite Sport
  • 5 best new features and improvements of Galaxy Buds Plus (Galaxy Buds+ vs Galaxy Buds)
  • Top 10 new features of AirPods Pro (vs AirPods 2)
  • How to use Samsung Galaxy Buds and Galaxy Buds+?
  • What is active noise canceling (ANC)? How active noise-cancelling headphone works?
  • What are the differences among in-ear, on-ear and over-ear headphones?
  • Wireless Earbuds Guides
  • Sports headphone guides
  • Noise-canceling headphone guides

© 2015–2021 · GadgetGuideOnline.com is a online community for Gadget Owners! · Hosted by PTRHosting
Android Guide, Android tips, tricks and hacks. Everything you need know about Android. These guides will teach you how to use your Android phones and other Android gadgets.
Powered by Genesis framework for WordPress
Disclaimer: Android is a trademark of Google. This website is NOT affiliated with Google in any way. All the information provided on this website is provided on an "as is" and "as available" basis and you agree that you use such information entirely at your own risk.

We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy.OKRead more