Android Guides

USB options in Android Marshmallow

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The new USB options in Android Marshmallow can be confusing for many users. This Android Marshmallow guide explains the different and new USB options in Android Marshmallow, and how to use them.

Update: you can change USB options from developer options if you cannot access notifications. Please refer to the added section.

What are USB options in Android Marshmallow? Why it matters?

For all Android phones and tablets, you can connect them to your PC so that you can transfer files between the PC and the Android devices.

You can also charge your Android devices through USB ports on the PC if you have no chargers around. The charging can be very slow if you are using the USB 2.0 port.

Thirdly, for advanced users and developers, USB debugging can be an indispensable tool to run some ADB (Android Debug Bridge)  commands on the Android device from the PC.

Some of these functions need special USB options. For example, if you need run ADB commands from the PC, you need enable USB debugging in the developer options.

So, to use the USB related functions properly, you need understand and choose proper USB options.

USB options in Android Marshmallow is significantly changed, compared to the feature in Lollipop or older versions of Android:

  1. the default USB option is charging only, not MTP+charging.
  2. MIDI devices are supported.

This is the reason many Android users get some problems with USB connections after updating the device to Android Marshmallow or when getting a new Marshmallow device.

Please note, to use USB features except charging only (and MIDI), a proper USB driver for your Android Marshmallow device must be installed on the PC.  You need get the USB driver from manufacture’s website.

How to switch USB options in Android Marshmallow?

When your Android Marshmallow device is connected to the PC with the USB cable, you should get a notification as shown below.

You can tap USB for charging as shown below to get more USB options.

USB options in Android Marshmallow

USB options in Android Marshmallow\

In Android Marshmallow, as shown above, the USB options include:

  • Charging only (default, new in Android Marshmallow).
  • Transfer files (MTP). The MTP (Media Transfer Protocol) option is for you to transfer files between your Android devices and the PC. All files types are supported.
  • Transfer photos (PTP). The PTP (Picture Transfer Protocol) option is for you to transfer photos and videos. Once this USB option is selected, only photos and videos in Android devices are listed on the PC.
  • MIDI (new in Android Marshmallow). You can connect a supported MIDI (Musical Instrument Digital Interface) device to Android device. This is implemented through USB OTG. Some Android manufacturers may disable this feature.

You can tap any of these options to switch to it.

What are the default USB options in Android Marshmallow?

As mentioned, the default USB options in  Android Marshmallow is charging only.

This means if you want to transfer files through USB cable between the PC and the Android device, you need change the USB options to MTP or PTP as mentioned above.

Although you can set USB option to MTP through Select USB configuration under developer options, the selection is not persistent.

My phone is not recognized by my PC, what should I change for USB options?

If your phone is not recognized by the PC (but it is being charged), it means you need install the USB driver for the phone/tablet.

For Samsung Android devices with Marshmallow (or Lollipop), you need install Smart Switch on the PC.

For Motorola Android devices, you need install Motorola Device Manager. You may follow this guide on how to install Motorola Device manager and connect your Moto devices (Moto G, Moto X, Moto E …) with the PC.

For LG Android devices, you need install LG PC Suite or LG Bridge.

For Nexus devices, you need install Google USB driver.

For HTC Android devices, you need install HTC Sync Manager.

For Huaiwei Android devices, you need install HiSuite.

Please note Android Marshmallow itself does not require a new/updated USB driver. This means if you already installed the USB driver for your device before, it is not necessary to re-install the USB driver after updating to Android Marshmallow.

My phone is recognized by my PC, but phone storage and SD card are empty in Windows Explorer, what’s wrong with USB options?

You need unlock the phone screen, and set USB options as MTP.

If your phone is not being charged, you may need change the USB cable.

If you use micro SD card as internal storage, you will NOT see the SD card on the PC as explained in this guide.

If you use micro SD card as portable storage, and you can only see files under phone storage on your PC, you probably need format the micro SD card after updating to Android Marshmallow.

Update: After updating my phone to Android Marshmallow, I cannot access notifications.  How to enable MTP in USB options to backup my files to PC before I reset the phone?

If Android Marshmallow update stopped prematurely, the phone may have a lot of issues. You should backup the phone as early as possible. Then you can try a factory reset to correct the problems.

However, one possible issue after Android Marshmallow update is that you cannot access notifications (and quick settings as well). This will prevent you from changing USB option to MTP to backup files to the PC when the phone is connected to a PC.

One solution for this issue is to access USB options in developer options.

Start Settings app, tap Developer options. In Developer options page, as shown below, tap Select USB configuration (under Networking group).

You can tap Charging only, then tap MTP as shown below. Your PC should now be able to read the phone storage.

using developer options to access USB options in Android Marshmallow using developer options to access USB options in Android Marshmallow

Do you understand USB options in Android Marshmallow? Can you switch USB options in Android Marshmallow to meet your needs?

If you have any questions or problems when using USB options in Android Marshmallow, please let us know in the comment box below.

The community will help you.

For any questions or problems with Android Marshmallow, please check our Android Marshmallow Guide page.

If your question is about Android Lollipop, please check out Android Lollipop Guide page.



Comments

  2. I am a motoG2 user and i have updated it to marshmallow. i am not able to drag down the notification bar anymore. The home button isnt working as well as the button that manages different tabs is not working too. Also anyone who calls me get told that my phone is off. Whereas i am not getting any calls. I tried to connect to PC for backup USB options didn’t work I cannot access to Developers option as well and after having all that i tried to Reset to Factory settings without having any backup…the Factory setting option is also GREYED. Please help me if I have any options to Reset my phone or get back to Lollipop. Thanks

    Aki

    Reply

  3. I’m using ASUS ZenFone laser and updated it to Marshmallow last week. .as said above my notification panel doesn’t show anything when connected to usb and I tried that developer option as well but still I am not able to transfer files

    Reply

  4. “Although you can set USB option to MTP through Select USB configuration under developer options, the selection is not persistent.”

    Right. So, if I want MTP to remain the USB option by default, how do I do that? I connect my Android to USB a lot, and would rather not have to go into settings/developer options every time.

    Reply

  5. It maybe time to get an iPhone to work with my mac. Things working together is very important these days and we will not trust some “cloud”. We want our data local and not in someone else’s hands. The features of these droids are great but the closed attitude of the developers (or more like management’s closed attitude) forces us to get tools that work together. We know it is a conscience decision to HIDE the USB connectivity options and make them continuously revert to not working. BOOO! I want to make large files to my home base. Come on.

    Reply

  6. I got Moto x Style (Pure edition) M6.0 and when I attach my phone to my Asus laptop Motorola Device manager installed on it, phone starts to charge but nothing pops up on the laptop screen to make file transfer. Does anyone have any idea why this should happened?

    Reply

  7. This is a great resource, thank you!
    I’m on 6.0.1 and have a 10″ Samsung Tablet (A 2016). I’d like to use one of the many DLSR camera apps available out there, to tether my Canon T3i to my tablet, providing a larger image viewing surface when taking pictures.
    The DLSR apps have remote picture taking capabilities, which I’m not as interested in. My focus in the ability to use my tablet as my viewing screen for my camera, from my camera to the tablet, like a second screen.
    Having a 10″ screen is a big plus over the small camera screen, and will help me visually when on a shoot through the ability to see the pictures after I’ve taken them.
    I have an OTG cord, as the tablet does not have a built in USB, and I have the Canon tethering cord, so I’m set with connecting my camera to the tablet, however I can’t figure why I the camera is not active on the tablet. I’m able to tether the camera to my pc editing software, so I know the camera is capable of transfer, and my cord is working. I’ve charged the tablet to my pc through the OTG, so it is working.
    I’ve seen mention of needing to root and enable the tethering mode, but I’ve also seen this is not required, so I’m confused and can’t seem to find reliable information. Any input is appreciated. Thank you

    Reply

  8. The usb configuration in my settings is already MTP. I tried switching it to other options, then back to MTP, but the computer still won’t recognize it. Also there is no usb connection status whatsoever in the notification tray. What can I do?

    Reply

  9. Hi. I just want to ask if honor 5x is OTG enabled? And can i use “Reloop Mixtour” dj controller on honor 5x? Beacuse Reloop Mixtour uses an OTG cable to connect to an android device. I hope you can help me, it will be a great help.. Thanks! 🙂

    Reply

  10. By any chance do you know the web link for ZTE brand cell phones, I own and ZTE ZMAX PRO. Could you plz reply back as soon as you are able, please and thank you.

    Reply

  11. i tried to change the usb configuration to MTP, but it wont work my pc don’t read my phone. but when i used to PTP my PC read it… My problem is how can MTP work.. it occurs when i try to upgrade my phone GR5 to Marshmallow.

    Try all suggention from above comments but it wont work.

    Reply

  12. Unique problem here. Hopefully you have a solution. Just got a Moto G3 Marsh 6.0 that will not detect a USB device I use to receive ADS-B signals from airplanes. The signals give the planes speed, direction, altitude etc. I connect it using a USB to micro USB cable.
    The device worked fine on my Moto G with 5.1.
    I tried changing the USB options under developer tools but no luck. Also my wife has the exact phone and it didn’t work there either.
    I took the phone to 2 local repair shops and they couldn’t figure it out either. Tried different cables too.
    When I mentioned to one of the shops that the device did get warm while using it and also used a lot of battery power he said there may be a threshold at which the chip set in the phone will stop transmitting power.
    Does this sound like the issue to you?
    While at both shops they tried a couple Samsung’s with 6.1 and the device worked fine.

    Reply

  14. Very simple, just set the options at the development menu WITH OUT YOUR PHONE BEING CONNECTED TO THE PC. and that´s it. it will be by default.

    Reply

  16. I have a RCA Gaileo Pro tablet with Marsmallow 6. I am able to plug my Samsung Galaxy Grand Prime into it. I cant get Rca tablet to see any other files than fotos and videos. I went to debugging and checked MTP. I figure it should see all files on my phone. I have Es Explorer on both but it wont open up. My only choices are two photo gallery apps. And even if i wanted to use them they only see photo files by date and not by folder. I opened up Es explorer (not in choices) and it doesnt see my phone i guess as storage. Any suggestions. I cant even think of any app to use to show up to chose. Thanks

    Reply

  17. i have a problem with my moto e3
    when i am connecting it via usb the pop up dosent show on my phone(those mtp charnging….options dosent show up)
    I need some solution….!

    Reply

  18. how to enable USB tethering feature on Marshmallow? I need it to access internet through my phone. Because it is different just like on Lollipop.

    Reply

  19. MY Phone(s) is not doing as described. Upon connection it switches to MTP.
    Need it on charging only as mentioned in the article.

    How to set default?

    Reply

  21. I am using Linux (xubuntu) and connect my s8 using USB. Every time I make the connection I get a popup on the phone asking if I want to allow the connection.

    The connected computer is a Trusted Device.

    Is there a method to permanently allow this USB Trusted Device connection, bypassing the permission popup?

    Reply

  22. Hy Simon,

    i have an Huawei Honor 7, EMUI 4.0.3, Android 6.0
    I can not connect the mobile phone to PC (it is just charging)
    Under Tethering & mobile Hotspot is the “USB-Tethering” grey.
    USB-Debugging is ON.
    USB configuration – is now MTP (before was charge only).
    I change 3 USB cables on three computer. It still does not work :-(.

    How can i activate the USB Tethering? TX

    Reply

  23. Hello. I have an Energizer S500E phone running Android 6.0 (kernel 3.18.19+). I bought a USB-to-Ethernet adapter because I want to connect to my LAN without using WiFi. But nothing happens when I plug in an Ethernet cable. Is there a way to enable Ethernet support? Thanks

    Reply

  24. Is there an upgrade/fix to the Modification Date, defect, on Android 6,—I recall the PC (Microsoft Windows) of decades ago kept file dates when transferring Move or Copy among devices but used its datetime-now (or Internet Time) when downloading….

    Reply

  25. I can’t transfer files from pc to my redmi note 4. while I am connecting my phone to pc via usb, it shows three options , 1. charging only 2. transfer files (MTP) 3. transfer photos (PTP) , the 1st and 3rd function are working but 2nd is not working can’t transfer files(MTP), i tried many times but it still the same. please help me how can I transfer files in my redmi note 4.

    Reply

  26. I have created a monster!!! July 11 2016. Someone got into my Dell PC, messed up encryption language, parent child and all types of permissions, all my devices syncing, now my RCA Viking pro marshmallow tablet is sporting Dell as host build and my SD card was stolen and I want to retrieve my original state without losing my long term email acct or my Microsoft one drive acct…there is a developer Chromebook or stack exchange attached and I want to kill this virtual machine!!! Please help!

    Reply

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