Galaxy S9 Guides

a community for owners of Samsung Galaxy S9 and S9+

You can use two SIM cards on Galaxy S9, S9+, S10, S10+, S10e, S10 Lite, S20, S20+, and S20 Ultra,  if your phone is the dual-SIM version of Galaxy S9/S10/S20.

However, the dual-SIM version of Galaxy S9 and S9+ is dual standby only, not dual active. Therefore, you may encounter some limitations when you use two SIM cards in the Galaxy S9 and S9+.

This Galaxy S9 guide answers all questions you may have on using two SIM cards on Galaxy S9 and S9+.

As the dual SIM features in Galaxy phones are similar, this guide applies to the dual SIM version of Galaxy S10 (all models) and the dual SIM version of Galaxy S20 (all models).

Is your Galaxy S9/S9+ capable of using two SIM cards?

Only the dual-SIM version Galaxy S9/S9+ can use two SIM cards. Don’t waste time or money to use two SIM cards if you got a single SIM version of Galaxy S9 or S9+.

If you bought your Galaxy S9 or S9+ in the US, very likely, it is a single SIM phone only. You cannot use two SIM cards on these phones sold in the US (through carriers and official distributors).

In most international markets, your Galaxy S9 or S9+ is very likely a dual-SIM version. And therefore, you may use up to two SIM cards on the phone.

You should always check with the seller on whether you can use two SIM cards on the phone you want to buy.

You can also check the Galaxy S9 box to see whether the Galaxy S9 or S9+ is dual SIM or single SIM version.

In most regions, the dual-SIM capability is usually marked as “duos” on the left side of the official Galaxy S9 box as shown below.

What are the limitations of using two SIM cards on Galaxy S9 and S9+?

The dual-SIM Galaxy S9  and S9+ are dual standby only, not dual active. This means both SIM cards are reachable when in the standby mode.

When you are talking through one SIM card,  the other SIM card, by default, will be unreachable unless you enable dual SIM always on.

For the explanation of the differences between dual standby and dual active dual SIM phones, you may check this guide.

The limitations of using two SIM cards on Galaxy S9 and S9+ include:

• When you are talking

… Read the rest

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The lift to wake feature on Galaxy S9 and S9+ with Android Pie update lets the phone be ready when you want to use it.

Although it is a minor feature, many Galaxy S9 and S9+ owners like this feature in the Android Pie update for Galaxy S9 and S9+ because it is very practical.

This Galaxy S9 Android Pie update guide explains the details of the lift to wake feature on Galaxy S9 and S9+ with Android Pie update and shows you how to enable and use it on Galaxy S9 and S9+.

What is the lift to wake feature on Galaxy S9 and S9+?

Often, when you pick up the phone, you actually want to use the phone.

Now, in Android Pie update for Galaxy S9 and S9+, Samsung finally added this lift to wake feature. So, when you pick up (lift) the phone, the screen will wake up automatically. You do not need to press any buttons.

Surely, this is extremely useful when you just want to check time or notifications on Galaxy S9 lock screen.

If iris scanner or face recognition was enabled, it may unlock the phone at the same time when the screen wakes up (if you are staring at the screen).

Of course, many other Android manufacturers introduced similar features for some time already. For example, Motorola added the active display in the first-gen of Moto X.  Samsung now is now catching up in adding more cool features in the One UI.

Please note, the lift to wake feature on Galaxy S9 and S9+ will not work if you are using the LED cover or the clear view cover when the cover is closed. These two cases are designed to lock the screen when they are closed.

How to enable and use the lift to wake feature on Galaxy S9 and S9+?

By default, the lift to wake feature on Galaxy S9 and S9+ with Android Pie update is disabled after you update the phone.

You need to enable it if you intend to use this feature on Galaxy S9 or S9 Plus.

In Galaxy S9 settings, tap the Advanced features as shown in the screenshot below.

In the advanced features page, tap Motions and gestures as shown above.

Now, in the motions and gestures page, you can find the lift to wake.

As shown below, you can tap the switch on … Read the rest

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Wireless printing has been a native feature of Android for a long time. Galaxy S9 and S9+, of course, support it.

This means if you want to print any documents or photos saved on Galaxy S9 or S9+, you can directly print then from the phone, instead of copying them to a PC to print.

Most printer manufacturers have released their own apps for their printers. These apps usually also provide wireless printing features, in addition to other features.

This Galaxy S9 guide shows you how to set up and use wireless printing with the Android build-in printing feature, as well as with the vendor’s app.

You can use the same wireless printing feature on other phones including Galaxy S20, Galaxy S20+, Galaxy S2o Ultra, Galaxy S10, Galaxy S10+, Galaxy S10e, Galaxy Note 10, and Galaxy Note 10+.

What do you need to use wireless printing on Galaxy S9 and S9+?

To use wireless printing on Galaxy S9 or S9+, you need:

1. A wireless printer.  If your printer can only use the USB connection to the PC, you have to use Google Cloud print, we will discuss it in other guides.
2. A WiFi network which can be used by the printer and your phone (Galaxy S9 and S9+). Ethernet also works.
3. A plugin for your printer. Almost all major printer vendors released the Android plugin in Google Play store. This guide will show you how to get it.

In this guide, we assume your Galaxy S9 or S9+ is connected to the same wireless router as the wireless printer. If not, you have to use Google cloud print, which is covered here (coming soon).

Steps of setting up wireless printing on Galaxy S9 and S9+

To print wirelessly from Galaxy S9 or S9+ to your printer, you need to install the print service for the brand of the printer you are using.

Wireless printing services (the plugin) on Android are provided by individual manufacturers. They are similar to the printer drivers on the PC. But on Android, typically, you only need to have one driver from (for) one vendor, instead of one for each printer. For example, if you have two different HP printers (both support wireless printing), you only need to install HP printer plugin once.

 Step 1: Check print services installed

On Galaxy S9 Settings—Connections, tap More connection settings… Read the rest

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As a 2018 flagship smartphone, Samsung Galaxy S9 and S9+ introduced some new features and improvement in multiple aspects.

Even some long-time Galaxy phone users may get confused on or fail to understand some cool new features.

These Galaxy S9 new features guide will help you master the new features in Galaxy S9 and S9+ so that you can get the maximum value from the phone.

What do Galaxy S9 new features Guides cover?

Galaxy S9 new features guides section covers only the new features in Galaxy SS9 and S9+, compared to Galaxy S8 and S8+.

For other detailed Galaxy S9 guides on how to use Galaxy S9 and S9, please check Galaxy S9 how-to guides page.

If you need help on using the cameras in Galaxy S9 and S9+, you may check the Galaxy S9 camera guides.

If you need some recommendations or reviews for accessories for Galaxy S9 and S9+, you may check Galaxy S9 accessories guides page.

Besides, you can download the official Samsung Galaxy S9 user guides in your local language in Galaxy S9 user guides page.

List of Galaxy S9 new features Guides

New guides for Galaxy S9 new features will be released here once we finish the testing.

So, the guides in this page will be updated regularly.

If you cannot find the guides you need, or if you have any questions on the new features of Galaxy S9 and S9+, you can let us know in the comments below.

The community will help you find the answer or the solution.

Here is the list of released and coming-soon (to-be-released) Galaxy S9 new features guides.

1. How to use Galaxy S9 AR emoji?

2. How to use intelligent scan to unlock Galaxy S9 and S9+?

3. How to use Galaxy S9 dual-aperture camera?

Dual aperture, which allows the system to choose the suitable Galaxy S9 camera aperture depending on lighting conditions,  is one of the significant improvements in Galaxy S9 (and S9+) camera compared to previous Galaxy phones.

This Galaxy S9 camera guide explains dual aperture feature in Galaxy S9 and shows you how to manually choose Galaxy S9 camera aperture in the Pro mode.

Read on …

4. How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?

Galaxy S9 super slow motion mode (super Slow-mo) is a new camera feature on Galaxy S9 and … Read the rest

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A USB flash drive is often the most convenient tool to quickly share files between Galaxy S9, Galaxy S8, Galaxy S10, Galaxy S20  and other devices.

So, in addition to using a micro SD card, you can further expand Galaxy S9 and other Galaxy phones storage with a USB storage.

This Galaxy S9 guide explains when you need to use a USB flash drive, the limitations of using USB storage on Galaxy S9 and other Galaxy phones, how to use and manage USB storage on Galaxy S9 and S9+.

Since Galaxy S8, Samsung has moved to USB-C port on all Galaxy S and Galaxy Note phones. So, this guide applies to all Galaxy phones with USB-C port, including Galaxy S8, Galaxy S9, Galaxy S10, Galaxy S20, Galaxy Note 8, Galaxy Note 9, Galaxy Note 10, and Galaxy Note 20.

In this guide, we use SanDisk Ultra Dual Drive in some examples. You may get a detailed guide on how to use SanDisk Ultra Dual Drive here.

When do you need to use external USB storage on Galaxy S9 and S9+?

Although you can expand Galaxy S9/S9+ storage with a micro SD card as explained in this guide, sometimes you may find you have to use a USB flash drive or using a flash drive is more convenient than other tools/methods.

For example, if you use two SIM cards on Galaxy S9 or S9+, you then cannot use the micro SD card because slot 2 in the SIM card tray was used by the SIM card already.

Or if you want to share some large videos on your phone with others and you do not want to hand over the phone to that person, you can then directly transfer files from Galaxy S9 to a USB flash drive, or even an external USB drive.

Or when you want to transfer some large files between Galaxy S9 and the PC/notebook without using the USB cable, then a USB flash drive probably is the fastest solution.

Some Galaxy S9 owners also use a USB flash drive to save offline videos and music files.  They can use the drive on multiple devices without making copies on each device.

What are the limitations of using a USB flash drive on Galaxy S9 and S9+?

Although a USB flash drive is a plug-and-play (PnP) device, sometimes you may find the USB flash … Read the rest

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In Android update for Galaxy S9 and S9+, Samsung did not implement the stock Android Pie navigation gestures. Instead, they added their own new navigation gestures as one of the new features in the One UI.

Some owners may get confused on the new navigation gestures in Android Pie update for Galaxy S9 and S9+, especially those who tried the navigation gestures in the stock Android Pie.

This Galaxy S9 Android Pie update guide explains the details of the new navigation gestures in Android Pie update for Galaxy S9 and S9+,  the difference between the Android Pie navigation gestures and the full-screen navigation gestures in Android Pie update for Galaxy S9 and S9+, and show you how to enable and use them.

What are the new navigation gestures in Android Pie update for Galaxy S9 and S9+?

In Android Pie (Android 9), Google introduced a set of gestures for the home buttons, Android Pie navigation gestures, to help users to navigate and switch apps very quickly.

Essentially, in stock Android Pie, if the navigation gestures are enabled, the Recents/Overview button will be removed. The back button appears only if it is needed. This creates a very clean UI with one Home button as explained in this page.

Of course, Samsung thought they have a better solution.

In the Android Pie update for Galaxy S9 and S9+, Samsung chooses to collapse the 3 navigation buttons into 3 lines on the bottom of the screen. You then just swipe up from these 3 lines to replace the function of pressing the buttons.

So, you will find the new navigation gestures in Android Pie update for Galaxy S9 and S9+ are substantially different from the Android Pie navigation gestures.

The major differences between Android Pie navigation gestures and the new navigation gestures in Android Pie update for Galaxy S9 and S9+ include:

• In the stock Android Pie, all navigation gestures are based on the home button. In Android Pie update for Galaxy S9 and S9+, there are 3 lines for the gestures.
• In the stock Android Pie, you have 5 touch screen gestures for the home button: press (tap), long press (long tap), swipe upwards, slow swipe upwards (or double swipe upwards), swipe to the right, swipe to the right and hold. But in Galaxy S9 and S9+, swipe upwards is the only

… Read the rest

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Samsung DeX Station works with all Samsung DeX-enabled devices: Galaxy S9, S9+, S8, S8+, Note 8 and Note 9. You can instantly convert your phone as an Android PC (or a Linux PC if you enable Linux on DeX beta) with a DeX Station.

Although Samsung DeX Pad, Dex Station and DeX cable (for Note 9 and Tab S4) share identical DeX features, the design of these DeX accessories is substantially different. You may check this guide on using Samsung DeX Pad, and this guide (coming soon) on using Samsung DeX cable on Galaxy Note 9.  For the comparison of Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable, please check this guide.

This Galaxy S9 accessories guide explains everything you need to know about Samsung DeX Station: contents in the package (box), the layout of the DeX Station, step-by-step guide on using the DeX Station. Frequently asked questions on Ethernet port, display resolution, charging and covers are also covered.

What is Samsung DeX Station?

Samsung DeX Station, as shown above,  is the first DeX accessory required by Samsung DeX. It was announced together with Galaxy S8 and S8+ in 2017.

Although it was announced as a companion to Galaxy S8/S8+, Samsung DeX Station works with all DeX-enabled devices: Galaxy S8, S8+, S9, S9+, Note 8, Note 9 and Tab S4.

The design of the Samsung DeX Pad is similar to Samsung’s fast wireless charging stand.  You need to push the top part so that it stands up to support the phone.

You may check this guide on the differences among three Samsung DeX accessories: Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX Cable.

What is included in the Samsung DeX Station package?

In the Samsung DeX Station package, there are only two (maybe one if you find the quick start guide is useless) useful items:

• Samsung DeX Station (aka multimedia dock).
• Quick start guide in multiple languages.

Nothing else. No cables. No power adapters.

So, you need to prepare the following items to use Samsung DeX Station:

• A Samsung fast wall charger (adaptive wall charger). The wall charger included in your Galaxy S9, S9+, S8, S8+, Note 8 and Note 9 is sufficient.
• An HDMI cable.
• (optional) A USB (or wireless)  mouse/keyboard. You can use the phone screen as the trackpad. But unlike Samsung DeX Pad, 

… Read the rest

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Galaxy S9 Apps screen is an integral part of Galaxy S9 and S9+. Unless you hide the apps screen, you have to work with it.

Although Galaxy S9 apps screen is just a special version home screen, there are some major differences between Galaxy S9 Home screen and Apps screen.

This Galaxy S9 guide explains what Galaxy S9 apps screen is, how to access it, how to use it and how to manage apps and app folders on it.

What is Galaxy S9 Apps screen?

Galaxy S9 Apps screen is the placeholder for all apps installed on your phone. All other Android phones also have a similar apps screen.

Sometimes, apps screen is referred to as the app drawer. In the old versions of Android, widgets were normally hosted in the apps screen as well.

Galaxy S9 Apps screen actually is a special version of Galaxy S9 Home screen.

You can find apps, hide apps, sort apps, manage apps in Galaxy S9 apps screen.

By default, all apps will be listed in the apps screen unless you hide them.

How to access Galaxy S9 Apps screen?

By default, there are a couple of different ways to access Galaxy S9 Apps screen.  These include:

• Use the apps screen button (apps button) in the favourite apps tray of Galaxy S9 Home screen, if you did not hide apps screen button on Galaxy S9 or S9+.
• Swipe upwards on Galaxy S9 Home screen.
• Swipe downwards on Galaxy S9 Home screen, if you did not enable quick-open notification panel.

Of course, if you hide the Galaxy S9 Apps screen, then you are working with Galaxy S9 Home screen only, and the apps screen will not be explicitly available.

How to use  Galaxy S9 Apps screen interface?

On Galaxy S9 apps screen, if you tap on any app icons, the app will start. This is similar to that on the home screen.

If you tap and hold (long tap) an app icon without moving your fingers, you will get the context menu as shown in the following two screenshots.

For all apps, there are at least 3 options in the context menu:

• Select items. You can then continue to select more app icons in the selection mode. You can use the selected apps to create an app folder. Or you can uninstall them in batch.
• Add to home

… Read the rest

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Galaxy S9 dual messenger makes it possible to have two accounts of the supported messenger apps (e.g., WhatsApp, Facebook Messenger, WeChat, Telegram, Viber…) and Facebook accounts in Galaxy S9 and S9+.

You can use these two messenger accounts simultaneously on Galaxy S9 or S9+.

Galaxy S9 dual messenger works on all Galaxy S9 and S9+ phones. It does NOT require the dual-SIM version of Galaxy S9 or S9+.

Dual messenger was first introduced in Galaxy S8. You can use the identical dual messenger feature on Galaxy S8, S8+, S9, S9+, Note 8 and Note 9.

This guide shows you how to use Galaxy S9 dual messenger to enable two accounts of messenger apps on Galaxy S9 and S9+. It also shows you how to disable individual messenger apps on Galaxy S9 dual messenger.

Why may you need to have two accounts of WhatsApp and other messenger apps in Galaxy S9 and S9+?

Many Galaxy S9 or S9+ owners may have different social profiles when they are in office, and when they are at home.

You may never want to mess up your personal WhatsApp or Facebook account with the account for work.

Some owners may want to show themselves differently in social media to buddies and to parents or teachers or supervisors.

Many Android apps support multiple profiles. For example, you can add multiple Google accounts to Galaxy S9. In Google+, you can quickly switch to different profiles.

But some apps limit one account on one device.

WhatsApp has been notoriously enforcing this policy since day 1. Facebook also requires you to sign out if you want to switch the account on the same phone.

But with more and more Galaxy S9 and S9+ owners use two SIM cards on the phone, there is a genuine need for running two messenger accounts concurrently on the phone.

Anyway, two or more WhatsApp (and other messenger apps) accounts can make your life easier by separating different aspects of your daily life.

How does Galaxy S9 dual messenger work?

Samsung initially tried to solve the work-life separation issue with the secure folder, which is a Knox-based container (like a small virtual machine, but not full Knox), in Galaxy S7 and S7 edge.

Secure folder works well in creating two spaces in one phone. But most owners do not use this feature because it is not so convenient. You … Read the rest

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Galaxy S9 notification panel allows you to check, snooze, dismiss and manage all notifications on Galaxy S9 and S9+.

Without Android Oreo preloaded, Galaxy S9 and S9+ come with some new Android  Oreo notification features like notification channels and notification snooze.

This Galaxy S9 guide explains to you what Galaxy S9 notification panel is, how to access it, the layout of the notification panel and how to use notification panel in Galaxy S9 and S9+.

What is Galaxy S9 notification panel?

Like other Android phones, Galaxy S9 notification panel is an integrated part of Galaxy S9 and S9+.

There is no way to avoid it. You can access Galaxy S9 notification panel regardless what you are doing on the phone.

Galaxy S9 notification panel is a centralized location for all app notifications in Galaxy S9 and S9+.  In other words, all apps  “post” or push their notifications to the notification panel.

Apps can send or push notifications even when you do not use the app in the foreground.

In short, Galaxy S9 notification panel is a special panel for you to check, dismiss, snooze and manage all notifications in Galaxy S9 and S9+.

How to access Galaxy S9 notification panel?

You can swipe down from the status bar to access Galaxy S9 notification panel, as illustrated below.

If the status bar is hidden (e.g., when you are in full-screen mode), you can just swipe down from the top of the screen.

You can access Galaxy S9 notification panel even when the screen is locked. Of course, in Galaxy S9 lock screen settings, you can choose how notifications are shown.

In Galaxy S9 and S9+, there is another way to access Galaxy S9 notification panel quickly on Galaxy S9 Home screen.   The feature was named as quick-open notification panel.

You can swipe down on Galaxy S9 Home screen to access Galaxy S9 notification panel. This method, however, is turned off by default. You need to enable it.

In fact, by default, when you swipe up or swipe down in Galaxy S9 Home screen, you will access Galaxy S9 Apps screen.

To use the swipe down gesture for Galaxy S9 notification panel, you need to enable it Galaxy S9 Settings.

As shown below, in Galaxy S9 settings, tap Display.

In the Display page, tap Home screen, as shown in the screenshot above.

In Home screen … Read the rest

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Samsung added the Galaxy S9 home screen landscape mode in Galaxy S9 and S9+.

You can change Galaxy S9 home screen to landscape orientation when you hold Galaxy S9 and S9+ horizontally.  Of course, this also applies to Galaxy S9 apps screen (app drawer), which essentially is a special home screen.

This Galaxy S9 guide explains what Galaxy S9 home screen landscape mode is, how to enable and disable Galaxy S9 home screen landscape mode, and how to use Galaxy S9 home screen landscape mode.

Update: in Android Pie update for Galaxy S9 and S9+, you can use the rotation toggle button to quickly change and lock screen orientation, including the home screen.  You may check this guide on using the rotation toggle to change and lock the Galaxy S9 screen orientation.

In addition, you can also lock the layout of Galaxy S9 home screen in Android Pie update as explained in this guide.

What is Galaxy S9 home screen landscape mode?

By default, the home screen (and apps screen) was always in portrait mode on most Android phones even if you hold the phone horizontally, and if you turn on auto-rotate.

So, it is hard to use the home screen in landscape mode, and you may have to hold the phone in portrait orientation to use the home screen and apps screen.

Please do not confuse this limitation in home screen with the auto-rotate.

Most apps including system apps like Settings support landscape mode for a long time. When you turn on auto-rotate, you can use most apps in the landscape orientation.

In Android tablet, since Android Honeycomb 3.0, the home screen landscape mode has been supported.

However, on the phone, the home screen landscape mode is still new.

The larger screen aspect ratio beyond 16:9 in many recent flagship Android phones exacerbates the implementation of landscape mode for the home screen. The screen simply looks too narrow for the icons.

Anyway, Samsung now offers the option to use Galaxy S9 home screen landscape mode in Galaxy S9 and S9+.

This means the Galaxy S9 home screen can automatically rotate to landscape mode when you hold the phone in landscape position.

Undoubtedly, the app icons and widgets in Galaxy S9 home screen will be re-organised in landscape mode. Simple rotation is not enough due to insufficient height in the landscape mode.

In a nutshell, Galaxy … Read the rest

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Samsung Galaxy S9 LED wallet cover is one of the official accessories for Galaxy S9 and S9+.

In addition to protecting your Galaxy S9 and S9+, Samsung Galaxy S9 LED wallet cover offers a few unique features to make it fun and effective to use your Galaxy S9 and S9+.

This Galaxy S9 accessories guide shows you everything you need to know about the Samsung Galaxy S9 LED wallet cover: unique features, how does the cover work, pros, and cons of the cover, how to customize and use the cover.

Update: Added a new section of How to solve Samsung Galaxy S9 LED wallet cover problems after Android Pie update? If you get any issues with the LED cover after you update Galaxy S9 or S9+ to Android Pie, you may check this section. It solves two possible problems:

• The LED wallet cover is not recognized by the phone.
• Notifications are not shown on the LED cover.

For other new features in Galaxy S9 Android Pie update, for example, new navigation gestures, lockdown mode, night mode, screen orientation lock (rotation toggle), new Recents screen, lock Galaxy S9 Home screen layout, floating keyboard, remap the Bixby butt, Bixby quick commands, updated camera app, lift to wake, tap to show (display mode) for Galaxy S9 always-on display (AOD) screen, are discussed here.

What are the unique features of Samsung Galaxy S9 LED wallet cover?

The official Galaxy S9 accessories were designed to enhance some features or improve the user experiences of Galaxy S9 and S9+.

Unlike the Galaxy S9 clear view cover, Galaxy S9 LED wallet cover does not have a translucent front. It is opaque.

So, Galaxy S9 LED cover uses LED dots on the cover to display icons for calls and notifications on the front cover.

The unique features of Samsung Galaxy S9 LED wallet cover includes:

• LED icons for incoming calls, notifications, alarms, battery status, clock, and music controls. You can assign different LED icons for different contacts and different apps so that you can know who is calling or where is the notification from without opening the cover.
• LED with colors. You can assign border colors to the LED icons for Galaxy S9 LED cover. In previous generations of LED cover, there is no border color option.
• Powered by the phone battery through the NFC connection

… Read the rest

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After unboxing Galaxy S9 or S9+, you need to understand the package contents in your Galaxy S9 box or S9+ box so that you can properly use them when needed.

The package contents in Galaxy S9 box, and in Galaxy S9+ box are identical except the phone.

Also, the Galaxy S9 package contents may slightly vary in different regions.

This Galaxy S9 guide shows you the contents of Galaxy S9 box and Galaxy S9+ box. It also explains how to use these items in the Galaxy S9 box.

What are the Galaxy S9 package contents in Galaxy S9 box and S9+ box?

You can find Galaxy S9 package contents in Galaxy S9 box and S9+ box as shown in the picture below.

They include (corresponding to the numbers  marked in the picture):

1. The sealed box.
2. The phone.
3. Wall charger (adaptive charger, aka fast charger).
4. USB cable (USB-A to USB-C).
5. USB connector.
6. SIM card ejection pin.
7. AKG earphone.
8. Additional earbud cups (large and small).

There is also a getting-started booklet (leaflet) together with a safety manual (not shown in the picture below).

In some regions, printed stickers with IMEI number and serial number may also be included in the box.

For the official Galaxy S9 user manual, you may check and download it in your language in the official Samsung Galaxy S9 user guides page.

You can also get the online version of the user manual from Settings – User manual. This service may be unavailable in some regions.

How to use the items included in Galaxy S9 package contents?

Galaxy S9 box (or Galaxy S9+ box)

Everything is in the box.

Some vendors in some regions may offer additional free accessories. But they should be not in the box.

You need to check and make sure the seal is not broken.

Galaxy S9 phone or S9+ phone

The phone should have some protective plastic films on all sides. You should remove them before using the phone.

In almost all regions, the camera lenses are also covered by the plastic film, which must be removed before you take any photos.

In some regions, Samsung does not offer a 1-to-1 exchange if the new phone has any problems.  They only offer repair services under warranty.

If this is the case in your region, you should power on the phone to test it before leaving the counter.

The … Read the rest

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Galaxy S9 adapt sound on Galaxy S9 and S9+ can significantly improve the sound quality of the phone.

The improvement is achieved through a personalized sound profile tailored to your ears.  Galaxy S9 adapt sound will conduct a hearing test for both of your ears to create that profile and compensate the frequencies you have problems with accordingly so that you can hear the “real” music and sound

This Galaxy  S9 guide explains in detail how the adapt sound on Galaxy S9 and S9+ works, and how to enable, customize and use the Galaxy S9 adapt sound to get the best audio quality on Galaxy S9 and S9+.

Please note, adapt sound on Galaxy S9 and S9+ is almost identical to that on Galaxy S10, S10+, Galaxy S8+, S8, Note 10, Note 10+, Note 9, and Note 8. So, this guide also applies to these and other Samsung phones.

What is adapt sound on Galaxy S9 and S9+? How does adapt sound on Samsung phones works?

Adapt sound on Galaxy S9 and S9+ is NOT new.  Samsung first introduced adapt sound in Galaxy S4 in 2013.

In the recent launches of Galaxy devices, Samsung even forgot to mention this audio feature, although Samsung tuned this feature in each generation of Galaxy devices.

But in my opinion, the adapt sound is one of the most useful Samsung features. And adapt sound on Galaxy S9 and S9+ is probably the most underused feature.

You should be very excited once you start to use the adapt sound on Galaxy S9 or other Samsung Galaxy phones: how excellent the music can be!  You probably will blame yourself: why I didn’t use it before!

In a nutshell, adapt sound on Galaxy S9 creates a personalized sound profile (effects) based on your ear.

Every ear is different. Even your two ears may differ significantly in hearing capabilities.  At different ages, our ears also have different listening capabilities at different frequencies.

So, the question is: did you hear the “real” music or sound?

Galaxy S9 conducts a hearing test for your ears to create your hearing profile.  Then use this profile to compensate the audio output so that you get the “real” music or sound.

For example, if your left ear has problems to hear sounds at around 15KHz, but your right ear does not have any issues for the same frequency range, then normally, you … Read the rest

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Like other Android phones, Galaxy S9 and S9+ use some Galaxy S9 home screen panels to host apps, app shortcuts, app folders and widgets.

You can add, delete, move, and re-arrange Galaxy S9 home screen panels based on your needs. You can also assign one panel as the home panel for Galaxy S9 Home screen.

This Galaxy S9 guide shows you how to work with and manage Galaxy S9 home screen panels.

What are the Galaxy S9 Home screen panels?

Galaxy S9 Home screen, by default, has at least two pages with Bixby Home (you may hide it) on the leftmost and a “home” page, which you access by tap the Home button.

These pages are usually referred to as Galaxy S9 Home screen panels.

As you may know, you can use more Galaxy S9 Home screen panels to accommodate more app icons, app folders, widgets, app shortcuts and file shortcuts on Galaxy S9 Home screen.

You can also show photos on Galaxy S9 home screen as explained in this guide.

Besides, if you hide apps screen on Galaxy S9 and S9+, more panes will be added automatically so that all apps are added to the Home screen.

How to assign a panel as the home panel for Galaxy S9 Home screen?

Among Galaxy S9 Home screen panels, one and only one panel is always the “home” panel for Galaxy S9 Home screen. When you tap the home button once or twice, you will be directed to this specific panel.

For example, you open an app from one of the home screen panels.  If you tap the home button once, you will be brought back to the panel you started the app.

If you tap the home button again, the system should bring you back to the home panel.

By default, the panel next to Bixby Home is assigned as the home panel for Galaxy S9 Home screen.

Of course, you can change the home panel and assign any of the Galaxy S9 home screen panels as the home panel.

To assign a new home panel for Galaxy S9 Home screen, you may follow these steps.

Step 1: Enter Edit mode of Galaxy S9 Home screen

You can tap and hold (long tap) any blank area in Galaxy S9 Home screen to enter the edit mode for Galaxy S9 Home screen… Read the rest

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Understanding the meaning of Galaxy S9 status icons and notification icons in Samsung Galaxy S9 and S9+ will help you to use the phone efficiently.

You can get quick system info and new notifications by checking Galaxy S9 status icons and notification icons in the status bar.

This Galaxy S9 guide explains the differences between Galaxy S9 status icons and notification icons, and the meaning of these icons in the status bar in Galaxy S9 and S9+.

What is the difference between Galaxy S9 status icons and notification icons?

Android uses the top of the screen as the status bar, where Galaxy S9 status icons and notification icons are shown.  It applies to Galaxy S9 Home screen, lock screen and all apps.

The following screenshot is an example of the Galaxy S9 status bar with notification icons on the left and status icons on the right.  When you use Galaxy S9 home screen landscape mode or any apps in landscape mode, the status bar is also in the top of the screen.

Galaxy S9 status icons and notification icons give you quick info about the system status (e.g., mobile network signal strength) and notifications from apps or the system.

When an app is in the immersive full-screen mode, the status bar will be hidden temporally. In this case, you can swipe down from the top of the screen to bring up Galaxy S9 status bar (and Galaxy S9 navigation bar as well)

The differences between Galaxy S9 status icons and notification icons include:

• Galaxy S9 status icons are always related to the system; while Galaxy S9 notification icons are always linked to specific apps (including a few system apps and third-party apps).
• Galaxy S9 status icons are normally shown on the right side of the status bar; while Galaxy S9 notification icons always appear on the left side of the status bar.
• Galaxy S9 status icons are more or less universal in all regions; while Galaxy S9 notification icons depend on individual apps, whose developers can use whatever they want.

Typically, when you see an icon on the left side of the status bar in Galaxy S9 or S9+, there are usually at least one or more corresponding notifications in Galaxy S9 notification panel.

But if you see a Galaxy S9 status icon, there is seldom a corresponding notification.

Meaning of Galaxy S9 status icons

… Read the rest

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Galaxy S9 Guides welcome your involvement and feedback

As an owner-help-owner community, Galaxy S9 Guides need your feedback and suggestions.

The community is ready to find solutions for your problems related to Galaxy S9 and S9+.

Meanwhile, you may have the knowledge or experiences to answer some questions other Galaxy S9 or S9+ owners may have.

Galaxy S9 Guides is a platform facilitating such communications, discussion and helping each other.

If you have any questions on Galaxy S9 and S9+, or if you encounter any problems when using Galaxy S9 and S9+, you may check the high-quality how-to guides released on the website.

These Galaxy S9 guides are organized into five sections:

1.  Galaxy S9 new features guide.
2. Galaxy S9 how-to guides.
3. Galaxy S9 camera guides.
4. Galaxy S9 accessories guides.
5. Galaxy S9 user guides.

You may find the answer from the guides or the comments.

You can also post your questions in the comments, or share your solution in the comments.

How to reach Galaxy S9 Guides community?

The fastest and most efficient way to reach the Galaxy S9 guides community is through comments in relevant posts and pages.

All pages are open for comments.

And anonymous comments are allowed if you do not want to reveal any of your personal info.

You can post your questions, or answer any questions posted by others.

You can also share your tips and tricks for using Galaxy S9 and S9+.

If you need to attach screenshots related to your questions, you can then post them on our Facebook page.

Of course, you can also share your thoughts and solutions on our Facebook page.

You may also reach us through our YouTube channel and Google+ page.  But both of them may be not as active as the Facebook page.

Last, but not least, you can contact us through email using the contact form below.

Please note, we can only reply to Gmail (Google Mail) accounts. If you provide other email accounts, the messages will be ignored because our emails cannot be delivered to your email.

Also, replying email usually takes lower priority compared to answering comments and Facebook pages.

Enjoy your Samsung Galaxy S9 and Galaxy S9+.… Read the rest

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In almost all regions, you still need a physic SIM card in Galaxy S9 0r S9+ to make calls or use mobile data connections.

Galaxy S9 SIM card guide will help you understand everything about using a SIM card in Galaxy S9 and S9+

The guide will cover the correct size of Galaxy S9 SIM card, how to use the two slots in Galaxy SIM card tray, insert or change SIM card for Galaxy S9 and S9+, change mobile network settings in Galaxy S9 and S9+, and check mobile network connection and signal strength in Galaxy S9 and S9+.

Some questions related to using Galaxy SIM card are also answered.

What is the correct size of Galaxy S9 SIM card?

Galaxy S9 and Galaxy S9 and S9+ use nano-SIM cards, which is the smallest SIM card you can get from your phone company.

So, if you migrated to Galaxy S9 or S9+ from any of the following phones, you can use the existing SIM card for Galaxy S9 and S9+:

• Samsung Galaxy S6, S7 and S8 and all their variants (e.g., S8+, S7 edge, S6 edge and S6 edge+).
• Samsung Galaxy Note 5 and Note 8.
• Any of Samsung Galaxy A series: Galaxy A3, A5, A7, A8 and A9.
• Galaxy J3 2017 and later, Galaxy J5 2017 and later, Galaxy J7 and later.
• iPhone 5, 6, 7, 8 and X (and all variants).
• Moto X (all generations).
• Pixel and Pixel XL (all generations).
• LG G5, G6 (all variants), V10, V20 and V30.
• many others phones released after 2016

If you are not sure whether your existing SIM card can be used in Galaxy S9 and S9+, please post your question in the comments box below.

We will check it for you.

You MUST use the correct size of Galaxy S9 SIM card because the slot in the Galaxy S9 SIM card tray can only hold nano-SIM cards.

In theory, there are four possible sizes of SIM cards:

1. Full-sizeSIM (1FF). Full-size SIM is  “giant” in size: 85.60 mm × 53.98 mm × 0.76 mm. No Android phones used it.
2. Mini-SIM (2FF). Mini-SIM usually is now often referred as “big” or “normal”  or “standard” SIM card in some countries. Most carriers and phone manufacturers phased out mini-SIM a few years ago.  Very few Android phones in the market now use this big SIM card.
3. Micro-SIM

… Read the rest

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Galaxy S9 camera settings will help you get the desired photos and effectively use the camera in Galaxy S9 and S9+.

This Galaxy S9 camera guide explains the meaning and usage of all entries in Galaxy S9 camera settings.

Why do you need to understand Galaxy S9 camera settings?

Many Galaxy S9 and S9+ owners probably just start the camera app, shoot the photo, then share it.

It works well in most situations owing to the decent Auto mode in Galaxy S9 and S9+ cameras.

But sometimes, you may need to change some Galaxy S9 camera settings, e.g., using the timer, changing the video size to save storage, taking motion photos ……

Galaxy S9 camera settings allow you to customize the camera app so that you can take the desired photos and videos.

In the new Galaxy S9 camera app, the simplified interface means more customizations in Galaxy S9 camera settings.

How to access Galaxy S9 camera settings?

You can start the camera app in Galaxy S9 in different ways as explained in this guide.

• Galaxy S9 camera quick launch.
• The camera app shortcut on Galaxy S9 lock screen.
• The camera app icon in Galaxy S9 home screen.
• The camera app icon in Galaxy S9 apps screen.
• Bixby voice command.
• Google Assistant.

Once you are in Galaxy S9 camera app interface, you can tap the gear icon as shown below to open Galaxy S9 camera settings.

How are Galaxy S9 camera settings organized?

As shown in the following 3 screenshots, Galaxy S9 camera settings are organized into 3 sections/groups.

• Rear camera (#1-#6)

This section includes settings related to the rear camera only.

For Galaxy S9+, there are two rear cameras. But there are no separate settings for the individual rear camera.

In fact, Galaxy S9 and Galaxy S9+ have the identical camera settings.

• Front camera (#7-#13)

This section covers the front camera specific settings.

Some of the second level setting pages, e.g., timer and HDR settings,  are similar to those of the rear camera.

The purpose of such settings is to keep separate settings for the front and rear cameras.

• Common (#14-#25)

The settings in this section apply to both the front and rear cameras.

Understand and use Galaxy S9 camera settings

Corresponding to the numbers in the previous 3 screenshots, here are the explanations of Galaxy S9 camera settings.

1.

… Read the rest

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In Android Pie update for Galaxy S9 and S9+, you can use the night mode on Galaxy S9 and S9+ to get the dark (black) theme at any time (not only in the night).

The night mode on Galaxy S9 and S9+ with Android Pie update is the combination of the dark theme and night mode. In the stock Android Pie, the settings of dark theme and night mode are independent of each other.

This Galaxy S9 Android Pie update guide explains the details of the night mode on Galaxy S9 and S9+ with Android Pie update, and how to use the night mode so that you can enjoy the phone in all situations.

What is the night mode on Galaxy S9 and S9+ with Android Pie update?

In Android Nougat update, Samsung introduced the blue light filter to tint the screen so that you can use the screen comfortably for a long time (e.g., for reading), or in a dimmed environment.

Many owners also hate the default white theme, which looks great in the showroom. For day-to-day use, many owners preferred a dark theme.

Of course, you can use third-party themes to customize the Galaxy S9 home screen and Samsung apps. But most of the dark themes in the Galaxy Apps (theme store) are poorly designed.

In Android Pie, Google introduced a dark theme. But it does not apply to Settings or to most Google apps.

Besides, Android Pie also introduced the night mode in developer options. But it is independent of the theme settings if dark them is used already. You may refer to this guide on how to use the dark theme and night mode in stock Android Pie.

In the Android Pie update for Galaxy S9 and S9+, Samsung added the night mode as an alternative to the default light theme.

The night mode on Galaxy S9 and S9+ with Android Pie update lets you:

• Set the display to the dark (black) theme.
• Apply the dark theme to Galaxy S9 Home screen, Apps screen, Settings, quick settings, notifications panel, power button options, Bixby home, most Samsung apps include Phone, Messages, Contacts, Camera, Gallery, Clock, Calendar, Calculator, Samsung Notes, Email, My Files, Internet, Bixby, Finder.
• Instantly turn on/off night mode in quick settings.
• Instantly change the night mode settings in the developer options as “always-on”

… Read the rest

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