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Galaxy S9 Guides

a community for owners of Samsung Galaxy S9 and S9+

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    • About Galaxy S9 Guides
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  • How-to Guides
    • Galaxy S9 Android Pie update guides
      • Official user manuals for Galaxy S9 and S9 Plus with Android Pie update
      • Top 9 new features of Android Pie update for Galaxy S9 and S9+
      • How to use the new navigation gestures in Android Pie update for Galaxy S9 and S9+?
      • How to use the lockdown mode on Galaxy S9 and S9+ with Android Pie update?
      • How to use the night mode on Galaxy S9 and S9+ with Android Pie update?
      • How to remap Bixby button on Galaxy S9 and S9+ after updating to Android Pie?
      • How to use Bixby quick commands on Galaxy S9, S9+, S8, S8+, Note 8, and Note 9 with the Android Pie update?
      • How to update Galaxy S9 or S9 Plus to Android Pie (Android 9)?
      • How to use the lift to wake feature on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new Recents screen in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the floating keyboard on Galaxy S9 and S9+ with Android Pie update?
      • How to lock Galaxy S9 home screen layout on Galaxy S9 and S9+ with Android Pie update?
      • How to use the rotation toggle to change and lock screen orientation in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
    • Meaning of Galaxy S9 status icons and notification icons in Samsung Galaxy S9 and S9+
      • How to use Samsung DeX with Galaxy S9 and S9+ and other Samsung phones?
      • How to use Multi Window on Galaxy S9 and S9+?
      • How to use app pair on Galaxy S9 and S9+?
      • Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable
      • How to use Samsung DeX Station for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use a USB flash drive on Galaxy S9 and S9+?
    • How to charge Galaxy S9 battery?
    • Galaxy S9 SIM card guide
      • How to use two SIM cards on Galaxy S9, S10, and S20?
      • How to use Galaxy S9 dual messenger to run two accounts of messenger apps simultaneously on Galaxy S9 and S9+?
      • How to use micro SD card on Galaxy S9 and S9+?
      • How to back up Galaxy S9 and S9+?
      • How to use smart switch to transfer and migrate data to Galaxy S9 or S9+?
      • How to reset Galaxy S9 and S9+? What is Galaxy S9 factory data reset?
    • How to disable Bixby button in Galaxy S9 and S9+?
      • How to remove Bixby Home from Galaxy S9 Home screen?
    • Understand and Use Galaxy S9 Home screen
      • How to use Galaxy S9 edge screen on Galaxy S9 and S9+?
      • How to show photos on Galaxy S9 Home screen?
      • How to pin files to Galaxy S9 Home screen (add file shortcuts to Galaxy S9 Home screen)?
      • How to use Galaxy S9 Apps screen on Galaxy S9 and S9+?
      • How to use Galaxy S9 Home screen edit mode to customize Galaxy S9 Home screen?
      • How to use Galaxy S9 home screen landscape mode?
      • How to hide Galaxy S9 apps screen and how to hide Galaxy Apps button?
      • How to use and customize Galaxy S9 navigation bar and navigation buttons?
      • How to manage Galaxy S9 Home screen panels on Galaxy S9 and S9+?
    • How to use and customize Galaxy S9 lock screen?
      • How to use Galaxy S9 always-on display (AOD) on Galaxy S9 and S9+?
    • How to use Galaxy S9 notification panel on Galaxy S9 and S9+?
      • How to use Do Not Disturb on Galaxy S9 and S9+?
      • Understand and use Galaxy S9 notification number badge (notification dots, app icon badge)
      • How to use quick setting buttons on Galaxy S9 and S9+?
      • How to use quick-open notification panel on Galaxy S9 and S9+ to check notifications?
    • Galaxy S9 layout (and layout of Galaxy S9+)
      • How to use adapt sound on Galaxy S9 and S9+?
      • 5 ways to take screenshots on Galaxy S9 and S9+ without using any apps
      • How to use Galaxy S9 touchscreen gestures?
      • How to use wireless printing on Galaxy S9 and S9+?
      • How to use Galaxy S9 themes to customize the look and feel of Galaxy S9 and S9+?
      • Unbox Galaxy S9: understand package contents in Galaxy S9 box and S9+ box
    • How to reboot into Galaxy S9 recovery mode and to clear Galaxy S9 cache partition on Galaxy S9 and S9+?
      • How to reboot Galaxy S9 and S9+ if Galaxy S9 hangs?
      • How to use Galaxy S9 safe mode on Galaxy S9 and S9+?
    • How to use Galaxy S9 camera app?
      • 6 ways to start Galaxy S9 camera app in Galaxy S9 and S9+
      • Understanding and use Galaxy S9 camera settings
      • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
      • How to use Galaxy S9 camera Pro Mode on Galaxy S9 and S9+?
  • New features
    • Top 9 new features of Android Pie update for Galaxy S9 and S9+
      • How to use the lockdown mode on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new navigation gestures in Android Pie update for Galaxy S9 and S9+?
      • How to use the night mode on Galaxy S9 and S9+ with Android Pie update?
      • How to remap Bixby button on Galaxy S9 and S9+ after updating to Android Pie?
      • How to update Galaxy S9 or S9 Plus to Android Pie (Android 9)?
      • How to use the lift to wake feature on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new Recents screen in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the floating keyboard on Galaxy S9 and S9+ with Android Pie update?
      • How to lock Galaxy S9 home screen layout on Galaxy S9 and S9+ with Android Pie update?
      • How to use the rotation toggle to change and lock screen orientation in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use Bixby quick commands on Galaxy S9, S9+, S8, S8+, Note 8, and Note 9 with the Android Pie update?
    • Top 10 new features of Samsung Galaxy S9 and Galaxy S9+
    • How to remove Bixby Home from Galaxy S9 Home screen?
    • How to use and customize Galaxy S9 navigation bar and navigation buttons?
    • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
    • Understand and use Galaxy S9 notification number badge (notification dots, app icon badge)
    • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
    • How to use Galaxy S9 home screen landscape mode?
    • Understanding and use Galaxy S9 camera settings
    • How to use dual aperture to manually switch Galaxy S9 camera aperture in Pro mode?
    • Galaxy S9 layout (and layout of Galaxy S9+)
    • How to use app pair on Galaxy S9 and S9+?
  • Camera
    • How to use Galaxy S9 camera app?
    • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
    • Understanding and use Galaxy S9 camera settings
    • 6 ways to start Galaxy S9 camera app in Galaxy S9 and S9+
    • How to use dual aperture to manually switch Galaxy S9 camera aperture in Pro mode?
    • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
    • How to use Galaxy S9 camera Pro Mode on Galaxy S9 and S9+?
    • How to show photos on Galaxy S9 Home screen?
  • Official User Guides
    • Official user manuals for Galaxy S9 and S9 Plus with Android Pie update
    • Official Samsung Galaxy S9 user guides (Oreo)
  • Accessories
    • How to use Samsung Galaxy S9 clear view standing cover (S-view cover)?
    • Samsung Galaxy S9 LED wallet cover guide
    • How to use micro SD card on Galaxy S9 and S9+?
    • How to use Samsung DeX with Galaxy S9 and S9+ and other Samsung phones?
      • Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable
      • How to use Samsung DeX Station for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use a USB flash drive on Galaxy S9 and S9+?

How to use and customize Galaxy S9 lock screen?

The ultimate guide to Galaxy S9 lock screen

simon · 42 Comments

The ultimate guide to Galaxy S9 lock screenGalaxy S9 lock screen not only keeps your data safe but also offers some useful features and information to improve your productivity.

This Galaxy S9 how-to guide shows you how to set up, use and customise the lock screen of Galaxy S9 and S9+.

Please note although Galaxy S9 supports landscape mode in Galaxy S9 Home screen, Galaxy S9 lock screen is always in portrait mode.

Table of Contents hide
1) What is Galaxy S9 lock screen?
2) How to set up Galaxy S9 lock screen security?
2.1) Step 1: Access Galaxy S9 Settings
2.2) Step 2: Go to lock screen and security settings
2.3) Step 3: Change screen lock type
3) How to customize and change app shortcuts in Galaxy S9 lock screen?
4) How to customize facewidgets in Galaxy S9 lock screen?
5) How to customize notifications in Galaxy S9 lock screen?

What is Galaxy S9 lock screen?

Galaxy S9 lock screen likes a door to Galaxy S9 and S9+. You need this door to protect your data and info saved on the phone.

But Galaxy S9 lock screen is also an information centre for you so that you can get some essential info without unlocking the phone or opening any apps.

The information provided through Galaxy S9 lock screen varies depending on your customisation. By default, you can get at least the following info in Galaxy 9 lock screen:

  • Time and date (clock).
  • Carrier info.
  • Media player controller.
  • Your schedule.
  • Notifications.
  • Next alarm.

In addition, Galaxy S9 lock screen allows you to:

  • Change a few settings (not related to data or privacy) of Galaxy S9 and S9+ through quick setting buttons, for example, turn on/off the blue light filter.
  • Add up to 2 app shortcuts to lock screen.
  • Use Galaxy S9 camera without unlocking the phone.
  • Make emergency calls.

Of course, to protect your data in Galaxy S9 or S9+,  most of the settings can only be changed after you unlock the phone.

How to set up Galaxy S9 lock screen security?

By default, when you set up Galaxy S9 or S9+, it will ask you to set up the lock screen security.

If you skip that step, the default lock screen security, swipe, will be used.

Of course, you can change Galaxy S9 lock screen security at any time.

And you should NOT set Galaxy S9 lock screen security to swipe or none.

If you use either of the options, your data in Galaxy S9 or S9+ are at risk. Anyone, including thieves, can access your phone without restrictions. They can impersonate you.

To change Galaxy S9 lock screen security, you may follow these steps.

Step 1: Access Galaxy S9 Settings

There are a couple of ways to access Galaxy S9 settings, for example

  • Using the Settings app icon in Galaxy S9 Home screen.
  • Using the Settings app icon in Galaxy S9 Apps screen.
  • Using the Settings button (gear) in Galaxy S9 notification panel.
  • Using the Settings button in Galaxy S9 quick settings panel.
  • Using a Bixby voice command.

Step 2: Go to lock screen and security settings

In Galaxy S9 Settings page, as shown below, tap Lock screen and Security.

set up Galaxy S9 lock screen security set up Galaxy S9 lock screen security

Step 3: Change screen lock type

In lock screen and security setting page, as shown in the screenshot above and continued below, you can find all settings related to Galaxy S9 lock screen for Galaxy S9 and S9+.

Tap Screen lock type (marked as 1) as shown above to change Galaxy S9 lock screen security type.

set up Galaxy S9 lock screen security set up Galaxy S9 lock screen security

As shown above, you can find there are 5 types of Galaxy S9 lock screen security:

  • Swipe (no security);
  • Pattern (medium security);
  • PIN (medium to high security);
  • Password (high security);
  • None.

If you set Galaxy S9 lock screen security as “swipe”, then you just need to swipe to unlock.

If you set it to none, there will be no lock screen at all.

To use fingerprint, iris scanner, or face recognition or intelligent scan, you must set lock screen security as PIN or password first.

Some apps, like Samsung Pay or Google Pay, may also require you to set lock screen security as pattern, PIN or password.

How to customize and change app shortcuts in Galaxy S9 lock screen?

By default, there are two app shortcuts in the bottom of Galaxy S9 lock screen. The phone app is in the left side and the camera app in the right side.

When the phone is locked, the phone app allows you to make emergency calls depending on local regulations.

You can also use the camera app when Galaxy S9 is locked.

In this case, as explained in this guide, you can check photos taken in this session only. You cannot access other photos or pictures saved on the phone before you unlock the phone.

If you don’t want to have apps on the lock screen, you can disable them.

You can also assign any apps to the two spots.

To change or customize the app shortcuts in Galaxy S9 lock screen,  you may tap App shortcuts (marked as 2 ) in the lock screen and security settings page shown earlier.

In the app shortcuts page, as shown below, you can find a preview screen and two buttons for the left shortcut and the right shortcut.

You can use the two buttons to disable apps in Galaxy S9 lock screen or to customise app shortcuts in the lock screen.

For example, you can tap the left shortcut to customise the spot on the left side of the bottom of Galaxy S9 lock screen.

customize and change app shortcuts in Galaxy S9 lock screen customize and change app shortcuts in Galaxy S9 lock screen

As shown above, you can choose any apps to replace the phone app.

But you should know that most apps cannot be used unless the phone is unlocked.

For example, you use the Calculator app to replace the Phone app. When the screen is locked, you swipe the calculator app icon to the right (or upwards), it will ask you to unlock the phone first unless you set the lock screen security as the swipe (which is not recommended).

You can tap the On switch to turn off the app shortcuts in the bottom left of the Galaxy S9 lock screen as shown below.

customize and change app shortcuts in Galaxy S9 lock screen customize and change app shortcuts in Galaxy S9 lock screen

If you turn off the app shortcuts in Galaxy S9 lock screen, as shown above, you find the spot is empty now.

Similarly, you can customize or disable app shortcuts in the bottom right of the Galaxy S9 lock screen.

How to customize facewidgets in Galaxy S9 lock screen?

Many owners think there is only one page (the clock page) in Galaxy S9 lock screen.

This is not correct. You can have up to 4 pages (panels) for Galaxy S9 lock screen in Galaxy S9 and S9+.

You just need to swipe right or left to access other lock screen panels/pages, just like what you do in Galaxy S9 Home screen.

These Galaxy S9 lock screen panels are called facewidgets in Samsung phones.

To customize facewidgets in Galaxy S9 lock screen, tap clock and facewidgets (marked as 3) in the lock screen and security page as shown earlier.

In the clock and facewidgets page shown below, you can customize the clock style, add some info on the lock screen (to greet yourself, or to let the people who pick your phone to call you).

Tap FaceWidgets to customize Galaxy S9 lock screen,

customize facewidgets in Galaxy S9 lock screen customize facewidgets in Galaxy S9 lock screen

In  the Facewidgets page shown above,  you can enable or disable 3 widgets:

  • Music controller.
  • Today’s schedule.
  • Next Alarm.

You can also recorder them.  The lock screen always defaults to the clock page. You can swipe left to access the first facewidget, and swipe left to access the last facewidget.

The facewidgets in Galaxy S9 lock screen are shared between Galaxy S9 lock screen and Galaxy S9 always-on-display (AOD). They will use the same facewidgets. You can turn off facewidgets in any of them. But you cannot have different facewidgets in Galaxy S9 lock screen and Galaxy S9 AOD screen.

If you are using a Galaxy S9 clear view cover, it will always use facewidget setting for Galaxy S9 lock screen as explained in this guide.

How to customize notifications in Galaxy S9 lock screen?

By default, Galaxy S9 lock screen will show all notifications.

You can turn off notifications in Galaxy S9 lock screen.

You can also customize the notifications in Galaxy S9 lock screen:

  • Hide notification contents;
  • Show notification icons only;
  • Show notifications from certain apps only
  • Show notifications from certain notification channels (categories) of certain apps;
  • Turn off notifications.

To customize notifications in Galaxy S9 lock screen, tap Notifications (marked as 4) in the lock screen and security settings page shown earlier.

The switch on the right side of  Notifications is for you to turn on/off notifications instantly. You can customize notifications in the lock screen only after you turn on the notifications.

In the notifications page shown in the following two screenshots, you can find all possible notification customization for the lock screen.

First, you can preview current notification settings in Galaxy S9 lock screen.

If you tap hide contents and enable it, you will not see notification contents unless you unlock Galaxy S9 or S9+. You need to check the notifications in the notification panel.

If you enable notification icons only, you will only see notification icons in Galaxy S9 lock screen, no app name, no notification contents.

Auto-reverse colour should be always on. It will adjust the text colour based on the background.

The transparency controls the background of the notification.  By default, the background of notifications in Galaxy S9 lock screen is white.

If you set the transparency to the lowest (leftmost),  the white background will cover your lock screen wallpaper completely. If you set it the highest (rightmost), the white background of notification will disappear, and notifications will be shown on the lock screen wallpaper directly.

customize notifications in Galaxy S9 lock screen customize notifications in Galaxy S9 lock screen

Galaxy S9 and S9+ allow you to customize the notifications on the lock screen further.

Tap Show notifications from, as shown above, you can then choose:

  • Show or hide notifications from individual apps.
  • Show or hide notifications from individual notification channels(categories).

As shown in the screenshot below, you can precisely control the notifications on Galaxy S9 lock screen.

Notification channel (category) is a new feature in Android Oreo. You may check this guide for using notification channels.

customize notifications in Galaxy S9 lock screen customize notifications in Galaxy S9 lock screen

Similar to facewidget settings, notification settings are shared between Galaxy S9 lock screen and AOD screen.

You can tap Where to show to specify the notification settings are for:

  • Lock screen and always on display;
  • Lock screen only;
  • Always on display screen only.

Update: after you update Galaxy S9 or S9+ to Android Pie, you can use the lockdown mode to stop showing notifications on the lock screen.  If the lockdown mode is triggered, you will also have to use PIN/password/pattern to unlock the phone and you cannot use biometric unlock or smart lock, as explained in this guide.

Can you use and customize Galaxy S9 lock screen in Galaxy S9 and S9+ now?

If you have any questions or encounter any problems with Galaxy S9 lock screen in Galaxy S9 and S9+, please let us know in the comment box below.

The community will help you find the answer.

For the user guide for new features of Samsung Galaxy S9 and S9+, please check Galaxy S9 new features guides page.

For using Galaxy S9 and S9+, please check Galaxy S9 how-to guides page.

For using Galaxy S9 camera, please check Galaxy S9 camera guides page.

For accessories for Galaxy S9 and S9+, please check Galaxy S9 accessories guides page.

For the official Samsung Galaxy S9 and S9+ user guides (in PDF format), please check Galaxy S9 user guides page.

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Filed Under: Galaxy S9 Guides Tagged With: Android Oreo, Android Pie, app shortcut, facewidgets, Galaxy S9 always-on display (AOD), Galaxy S9 apps screen, Galaxy S9 home screen, Galaxy S9 home screen landscape mode, Galaxy S9 lock screen, Galaxy S9 notification icon, Galaxy S9 notification panel, Galaxy S9 notifications, Galaxy S9 touch screen gesture, lockdown mode

Reader Interactions

Comments

  1. Robert McKellar says

    August 11, 2018 at 11:24 pm

    How do I cancel my pin on security. I don’t wish to have the pin anymore on my phone, I only want to swipe when using phone.

    Reply
    • simon says

      August 12, 2018 at 2:43 am

      Settings -lock screen and security – screen lock type – swipe.


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      Reply
  2. marcusdeman says

    September 3, 2018 at 11:08 pm

    How do I extend the time the lock screen is shown?

    On my old devices I had enough time to read the notifications but now the lock screen goes blank after 5 sec.

    Reply
    • simon says

      September 4, 2018 at 2:22 am

      It’s normal. You need tap the lock screen if you are using it. Lock screen doesn’t follow system screen timeout settings.


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      Reply
  3. Khato says

    September 9, 2018 at 4:14 am

    Wifi and mobile metwork goes off when the phone is locked. How can I stay online/
    keep the app(facebook messenger running?

    Reply
    • simon says

      September 9, 2018 at 5:39 am

      Turn off battery saver (and data saver).


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      Reply
  4. Nat says

    September 21, 2018 at 6:10 pm

    How do I disable the drag down menu from the top when phone is locked? Galaxy s9

    Reply
    • simon says

      September 22, 2018 at 12:58 am

      You cannot disable the quick settings on the lock screen. Some lock screen apps can add one more page before the lock screen. But I would not recommend it.

      Any issues with the quick settings in your lock screen?


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      Reply
  5. Jessica says

    September 24, 2018 at 3:11 pm

    Is there a way to open the text directly from the notification of a new text message? I know you would have to unlock your phone, but for example on the iPhone you swipe the notification on the locked screen, put in your password/fingerprint and are taken directly to the text. Every time I swipe my notifications on the galaxy s9 they disappear.

    Reply
    • simon says

      September 25, 2018 at 12:17 am

      Of course, you can. Tap, NOT swipe, the corresponding notification. If you swipe, the notification will be dismissed.


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      Reply
  6. Anonymous says

    September 27, 2018 at 12:10 pm

    Thank you!

    Reply
  7. New to s9+ says

    October 5, 2018 at 2:07 pm

    Can I change the size of Facewidget icons on S9+?

    Reply
    • simon says

      October 6, 2018 at 12:45 am

      Nope. Although you can change the screen zoom and font size, the icon will not change too much.


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      Reply
  8. M says

    October 28, 2018 at 3:32 pm

    How do i change the font colour of the media player so i can actually read against a white background

    Reply
    • simon says

      October 29, 2018 at 12:41 am

      Do you mean subtitles (CC) of the video?

      If yes (and assuming you are using Samsung video), when playing the video, pause it. Tap the menu key (3 vertical dots) near the top right. Tap Subtitles (CC), tap settings to set the background color, font size and font color.


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      Reply
  9. Joe Schmoe says

    November 9, 2018 at 1:51 pm

    how to you add text to the lock screen on Galaxy 9+?

    Reply
    • simon says

      November 9, 2018 at 2:03 pm

      As shown in the screenshot in the guide, contact info (whatever you like) can be added on the lock screen in Settings — Lock screen and security —Clock and facewidgets —Contact info.


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      Reply
  10. Julie says

    November 26, 2018 at 6:22 pm

    Yes this is a problem for me too. This seems a bit ridiculous.

    Reply
  11. Kerri says

    February 8, 2019 at 4:45 pm

    I think after the Android Pie update we can no longer choose which apps are shown on the lock screen. Unless it’s hiding somewhere else it is not like the screenshots above.

    Reply
    • simon says

      February 9, 2019 at 12:51 am

      It’s still there: Settings- lock screen – app shortcuts.


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      Reply
  12. Anonymous says

    February 27, 2019 at 5:12 pm

    How do i move the clock to the bottom of the lock screen?

    Reply
    • simon says

      February 28, 2019 at 12:49 am

      Nope, you cannot change the layout of the lock screen.


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      Reply
  13. KP says

    March 7, 2019 at 4:16 pm

    Music controls not working on lockscreen since Pie update. Anyone have a fix for this? I can press them, and they show the button being depressed, but nothing happens.

    Reply
    • simon says

      March 8, 2019 at 12:17 am

      There are no known issues on this. Did you try a different music app? For example, Samsung music app?

      Please note, you need to enable music control in the facewidgets for lock screen.


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      Reply
  14. ben says

    March 11, 2019 at 7:17 pm

    After updating cycle the widget for music off then on, that fixes the issue

    Reply
    • simon says

      March 12, 2019 at 5:43 am

      Thank you for sharing the solution.


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  15. Fumikosan27 says

    April 2, 2019 at 4:05 am

    I want to know if there’s a way to make the notfiication bar bigger, it’s too small now after the new update.

    Reply
    • simon says

      April 2, 2019 at 5:33 am

      Nope. It’s more or less fixed. Changing screen zoom may slightly change the status bar. But all of the other display settings will be changed as well.


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  16. Phil0082 says

    April 18, 2019 at 5:26 am

    Hi, since the update I’m unable to see remaining battery life in my lock screen and its driving me insane. Please help!!!

    Reply
    • simon says

      April 18, 2019 at 9:50 am

      You can always display battery percentage in the status bar next to the battery icon.

      What are you referring “remaining battery life”? Are you using a third-party launcher or lock screen?


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  17. Phil0082 says

    April 25, 2019 at 4:21 pm

    Simon thanks for your reply. I am using the standard lock screen, I can see the battery icon and percentage on my home screen (phone unlocked) in the status bar as I always have. When my phone locks all I see is the clock and my network provider in the top left.

    Reply
    • simon says

      April 26, 2019 at 12:28 am

      Not sure about the issue because the right part of the status bar should be shown with the default launcher. You can try to clear the cache partition to see whether it helps. You may follow this guide to clear the cache partition https://gadgetguideonline.com/s9/how-to-reboot-into-galaxy-s9-recovery-mode-and-to-clear-galaxy-s9-cache-partition-on-galaxy-s9-and-s9/


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  18. Catherine says

    May 12, 2019 at 8:07 am

    My lock screen shows information for two different dates, as if it got stuck on April 13th, but also displays the current date’s information. So when it’s locked, i can’t read the information properly, as it’s doubled. A soft reset didn’t clear this issue. Any idea how to clear this?

    Reply
    • simon says

      May 12, 2019 at 11:31 am

      You can turn off roaming clock in Settings – lock screen. Then remote the phone


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  19. Jennifer says

    December 27, 2019 at 5:01 pm

    how do I get the screen to stay on when I am on a call, so I can see the amount of time I’ve been on the phone and use the key pad if necessary. It goes off as soon as I make the call. I can hit the power button and it comes back on, but how do I get it to stay on? I can’t find a way to change the amount of time it stays on, when I am on a call. For when I am not on a call, I know how to set it and it works fine.

    Reply
    • simon says

      December 28, 2019 at 8:19 am

      The screen will be off when the phone is close to your ears (based on the proximity sensor) so that you will not accidentally touch the screen. The screen should be on again once you move the phone away from your ear.

      Of course, you can double-tap (or tap) the screen to wake up the screen at any time.

      Samsung removed the option of disabling the proximity sensor in the phone app a long time ago.


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  20. Chuck Dahlen says

    May 19, 2020 at 3:46 am

    Is there a way of making the numeric keypad larger on the lock screen of a Samsung Galaxy 9+. Currently it takes up about 1/3 of the screen.

    Reply
    • simon says

      May 19, 2020 at 4:22 am

      The only way to make the keypad on the block screen larger is by increasing the screen zoom level (Settings —display—screen zoom)

      But the screen zoom is a system-level setting (as explained in this page). It will change the text size system-wide. So, after increasing the zoom level, you need to choose a smaller font size (Settings —display— font size and style — font size).


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  21. L. Fuji. says

    April 12, 2021 at 8:00 am

    Hi, so I was wondering for the Samsung S9/S9+ if for lockscreen videos can have sound? I’ve been trying to get it to play with sound but its not working. Any advice? Or can videos on the lockscreen not have sound?

    Reply
    • simon says

      April 12, 2021 at 9:49 am

      There is no sound, as I know.


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  22. Alex says

    November 8, 2021 at 11:58 am

    how do i unlock the phone if it is locked by the left arrows right top down display

    Draw a series of directions to unlock the screen this appears on the phone

    Reply
    • simon says

      November 8, 2021 at 12:05 pm

      Not sure what your question is. Do you mean pattern lock?


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