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Galaxy S9 Guides

a community for owners of Samsung Galaxy S9 and S9+

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  • How-to Guides
    • Galaxy S9 Android Pie update guides
      • Official user manuals for Galaxy S9 and S9 Plus with Android Pie update
      • Top 9 new features of Android Pie update for Galaxy S9 and S9+
      • How to use the new navigation gestures in Android Pie update for Galaxy S9 and S9+?
      • How to use the lockdown mode on Galaxy S9 and S9+ with Android Pie update?
      • How to use the night mode on Galaxy S9 and S9+ with Android Pie update?
      • How to remap Bixby button on Galaxy S9 and S9+ after updating to Android Pie?
      • How to use Bixby quick commands on Galaxy S9, S9+, S8, S8+, Note 8, and Note 9 with the Android Pie update?
      • How to update Galaxy S9 or S9 Plus to Android Pie (Android 9)?
      • How to use the lift to wake feature on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new Recents screen in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the floating keyboard on Galaxy S9 and S9+ with Android Pie update?
      • How to lock Galaxy S9 home screen layout on Galaxy S9 and S9+ with Android Pie update?
      • How to use the rotation toggle to change and lock screen orientation in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
    • Meaning of Galaxy S9 status icons and notification icons in Samsung Galaxy S9 and S9+
      • How to use Samsung DeX with Galaxy S9 and S9+ and other Samsung phones?
      • How to use Multi Window on Galaxy S9 and S9+?
      • How to use app pair on Galaxy S9 and S9+?
      • Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable
      • How to use Samsung DeX Station for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use a USB flash drive on Galaxy S9 and S9+?
    • How to charge Galaxy S9 battery?
    • Galaxy S9 SIM card guide
      • How to use two SIM cards on Galaxy S9, S10, and S20?
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      • How to back up Galaxy S9 and S9+?
      • How to use smart switch to transfer and migrate data to Galaxy S9 or S9+?
      • How to reset Galaxy S9 and S9+? What is Galaxy S9 factory data reset?
    • How to disable Bixby button in Galaxy S9 and S9+?
      • How to remove Bixby Home from Galaxy S9 Home screen?
    • Understand and Use Galaxy S9 Home screen
      • How to use Galaxy S9 edge screen on Galaxy S9 and S9+?
      • How to show photos on Galaxy S9 Home screen?
      • How to pin files to Galaxy S9 Home screen (add file shortcuts to Galaxy S9 Home screen)?
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      • How to use Galaxy S9 home screen landscape mode?
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      • How to use and customize Galaxy S9 navigation bar and navigation buttons?
      • How to manage Galaxy S9 Home screen panels on Galaxy S9 and S9+?
    • How to use and customize Galaxy S9 lock screen?
      • How to use Galaxy S9 always-on display (AOD) on Galaxy S9 and S9+?
    • How to use Galaxy S9 notification panel on Galaxy S9 and S9+?
      • How to use Do Not Disturb on Galaxy S9 and S9+?
      • Understand and use Galaxy S9 notification number badge (notification dots, app icon badge)
      • How to use quick setting buttons on Galaxy S9 and S9+?
      • How to use quick-open notification panel on Galaxy S9 and S9+ to check notifications?
    • Galaxy S9 layout (and layout of Galaxy S9+)
      • How to use adapt sound on Galaxy S9 and S9+?
      • 5 ways to take screenshots on Galaxy S9 and S9+ without using any apps
      • How to use Galaxy S9 touchscreen gestures?
      • How to use wireless printing on Galaxy S9 and S9+?
      • How to use Galaxy S9 themes to customize the look and feel of Galaxy S9 and S9+?
      • Unbox Galaxy S9: understand package contents in Galaxy S9 box and S9+ box
    • How to reboot into Galaxy S9 recovery mode and to clear Galaxy S9 cache partition on Galaxy S9 and S9+?
      • How to reboot Galaxy S9 and S9+ if Galaxy S9 hangs?
      • How to use Galaxy S9 safe mode on Galaxy S9 and S9+?
    • How to use Galaxy S9 camera app?
      • 6 ways to start Galaxy S9 camera app in Galaxy S9 and S9+
      • Understanding and use Galaxy S9 camera settings
      • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
      • How to use Galaxy S9 camera Pro Mode on Galaxy S9 and S9+?
  • New features
    • Top 9 new features of Android Pie update for Galaxy S9 and S9+
      • How to use the lockdown mode on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new navigation gestures in Android Pie update for Galaxy S9 and S9+?
      • How to use the night mode on Galaxy S9 and S9+ with Android Pie update?
      • How to remap Bixby button on Galaxy S9 and S9+ after updating to Android Pie?
      • How to update Galaxy S9 or S9 Plus to Android Pie (Android 9)?
      • How to use the lift to wake feature on Galaxy S9 and S9+ with Android Pie update?
      • How to use the new Recents screen in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the floating keyboard on Galaxy S9 and S9+ with Android Pie update?
      • How to lock Galaxy S9 home screen layout on Galaxy S9 and S9+ with Android Pie update?
      • How to use the rotation toggle to change and lock screen orientation in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
      • How to use Bixby quick commands on Galaxy S9, S9+, S8, S8+, Note 8, and Note 9 with the Android Pie update?
    • Top 10 new features of Samsung Galaxy S9 and Galaxy S9+
    • How to remove Bixby Home from Galaxy S9 Home screen?
    • How to use and customize Galaxy S9 navigation bar and navigation buttons?
    • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
    • Understand and use Galaxy S9 notification number badge (notification dots, app icon badge)
    • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
    • How to use Galaxy S9 home screen landscape mode?
    • Understanding and use Galaxy S9 camera settings
    • How to use dual aperture to manually switch Galaxy S9 camera aperture in Pro mode?
    • Galaxy S9 layout (and layout of Galaxy S9+)
    • How to use app pair on Galaxy S9 and S9+?
  • Camera
    • How to use Galaxy S9 camera app?
    • How to use the updated camera app in Android Pie update for Galaxy S9 and S9 Plus?
    • Understanding and use Galaxy S9 camera settings
    • 6 ways to start Galaxy S9 camera app in Galaxy S9 and S9+
    • How to use dual aperture to manually switch Galaxy S9 camera aperture in Pro mode?
    • How to use super slow motion mode (super Slow-mo) on Galaxy S9 and S9+?
    • How to use Galaxy S9 camera Pro Mode on Galaxy S9 and S9+?
    • How to show photos on Galaxy S9 Home screen?
  • Official User Guides
    • Official user manuals for Galaxy S9 and S9 Plus with Android Pie update
    • Official Samsung Galaxy S9 user guides (Oreo)
  • Accessories
    • How to use Samsung Galaxy S9 clear view standing cover (S-view cover)?
    • Samsung Galaxy S9 LED wallet cover guide
    • How to use micro SD card on Galaxy S9 and S9+?
    • How to use Samsung DeX with Galaxy S9 and S9+ and other Samsung phones?
      • Samsung DeX Station vs Samsung DeX Pad vs Samsung DeX cable
      • How to use Samsung DeX Station for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use Samsung DeX Pad for Galaxy S9, S9+, S8, S8+, Note 8 and Note 9?
      • How to use a USB flash drive on Galaxy S9 and S9+?

How to use Samsung Galaxy S9 clear view standing cover (S-view cover)?

A definite guide for Galaxy S9 clear view standing cover (aka S View cover): Pros and cons, main features, how to use, and how to customize Galaxy S9 clear view cover.

simon · 82 Comments

Samsung Galaxy S9 clear view standing cover (S-view cover)Samsung Galaxy S9 clear view standing cover, aka Galaxy S9 S-View cover in some regions, is one of the official Samsung Galaxy S9 accessories for Galaxy S9 and S9+.

The Galaxy S9 clear view standing cover is available in almost all regions, and available for both Galaxy S9 and S9+. You need to make sure you get the correct one.

This Galaxy S9 accessories guide explains main features of Galaxy S9 clear view standing cover, pros and cons of Galaxy S9 clear view cover, how to use it, and how to customise it.

Table of Contents hide
1) What is Samsung Galaxy S9 clear view standing cover (aka Galaxy S9 S View cover)?
2) Pros and cons of Galaxy S9 clear view standing cover (S-View cover)?
3) How to use Galaxy S9 clear view standing cover?
4) How to customize Galaxy S9 clear view standing cover?
5) How to apply and remove the Galaxy S9 clear view standing cover?
6) How to use the always-on display (AOD) with Galaxy S9 clear view standing cover?
7) How to use the always-on display (AOD) with Galaxy S9 clear view standing cover after Android Pie update?

What is Samsung Galaxy S9 clear view standing cover (aka Galaxy S9 S View cover)?

Galaxy S9 clear view standing cover has been a successor for S View covers since Galaxy S8.

The whole front cover of the Galaxy S9 clear view standing cover is translucent. You can consider the whole front cover is a big S View window as in Galaxy S7 S View cover.

You can control some features of the Galaxy S9 and S9+ through this translucent front cover. You can pick up or reject phone calls without opening the cover. You can also control the music with the cover closed. Dissminig or snoozing an alarm is also available directly from the cover

The double-layer back part of the clear view cover offers decent protection for the phone and the camera modules as shown below.

front of Galaxy S9 clear view standing cover (aka Galaxy S9 S View cover) back of Galaxy S9 clear view standing cover (aka Galaxy S9 S View cover)

You can fold the back cover (actually separate the two layers)  of the Galaxy S9 clear view standing cover to make a stand for Galaxy S9 and S9+ in landscape orientation. There is only one viewing angle in the standing mode as shown below.

This viewing angle is good for watching videos or having a hands-free video call.

Galaxy S9 clear view standing cover (aka Galaxy S9 S View cover)

Galaxy S9 clear view standing cover is:

  • an updated (with an enlarged S View window) S View cover for Galaxy S9 and S9+;
  • an all-in-one cover with a back cover, a front cover and a stand for Galaxy S9 and ;
  • a smart cover allowing you to control some functions and features of Galaxy S9 and S9+.

Due to the size difference of Galaxy S9 and S9+, the clear view standing cover for Galaxy S9 and Galaxy S9+ is NOT interchangeable.

If you have a Galaxy S9, you should get the Galaxy S9 clear view standing cover. If you have a Galaxy S9+, you should get Galaxy S9+ clear view standing cover.

Pros and cons of  Galaxy S9 clear view standing cover (S-View cover)?

When choosing a case or cover for Galaxy S9 or S9+, you need to consider and balance a few factors:

  • Your budget. Galaxy S9 clear view standing cover is not cheap and actually is in the high-price range. The list (MSRP) price is about $60 (US).
  • The desired form of cover/case. Galaxy S9 clear view standing cover is an all-in-one cover. You cannot remove any parts of the cover.
  • The weight. Galaxy S9 clear view cover is a bit heavy (60-70g)
  • The style. There are four colour options: purple, black, blue and gold. They can almost identically match the colour of Galaxy S9 and S9+.
  • Special features. S View features are the unique selling points of this cover. The kickstand is also useful.
  • Fit for the phone. As one of the official Galaxy S9 and S9+ accessories, the cutout and openings of Galaxy S9 clear view standing cover perfectly fit the phone.
  • Build quality. Galaxy S9 clear view standing cover is made up of high-quality plastics. Surface finishing is excellent.
  • Protection. The Galaxy S9 S View cover offers mild-level of all-around protection: screen, camera, back, and bezel.

Based on our usage and experience, Galaxy S9 clear view standing cover excels in:

  • Unique features. You can control some features and functions of the Galaxy S9 and S9+ without opening the cover.
  • Quality.
  • Full protection for Galaxy S9 and S9+.
  • Perfect fit for Galaxy S9 and S9+ (both colour and cutouts).
  • Kickstand (prop-up) in landscape orientation.

Of course, there are some disadvantages of Galaxy S9 clear view standing cover including:

  • Heavy. The case is not light. It is about 60-70g, which is similar to Galaxy S9 LED wallet cover.
  • A bit bulky.  This is partially due to the double-layer back cover, which can be converted to a kickstand,
  • Pricey.  The street price should be a bit lower.
  • Some S View window features were removed.

Hopefully, based on the pros and cons, you can decide whether Galaxy S9 clear view standing cover is the right case for your Galaxy S9 and S9+.

How to use Galaxy S9 clear view standing cover?

You can use S View window features in the Galaxy S9 clear view standing cover without opening the case.

As shown below, when you play music, you can control the playing on the cover directly. You can use touchscreen gestures on the clear view cover directly without opening it.

When someone calls you, you can answer the call by swiping to the left side or reject it by swiping (dragging) to the right side.

Similarly, you can snooze or dismiss an alarm on the clear view cover directly.

use Galaxy S9 clear view standing cover

How to customize Galaxy S9 clear view standing cover?

Samsung also allows you slightly customize Galaxy S9 clear view standing cover in Galaxy S9 settings.

To customize Galaxy S9 clear view cover, you need to enter Galaxy S9 settings first.

In Galaxy S9 Settings page, tap Advanced features (marked as 1) as shown below.

customize Galaxy S9 clear view standing cover customize Galaxy S9 clear view standing cover

In Advanced features page, tap Accessories (marked as 2) as shown above.

You can find the options for clear view cover (together with fast wireless charging if you ever put the phone on a fast wireless charging pad)  on the accessories page as shown below.

The customization to Galaxy S9 clear view cover include:

  • Automatica unlock (marked as 3). This option allows you to bypass the lock screen. If the lock screen security is none or swipe, then opening the cover will bring you to the Home screen. Otherwise, you will be directed to the unlock screen.
  • Information and facewidgets (marked as 4). You can control the information to be shown when the cover is closed.
  • Notifications (marked as 5). You can control whether you want to show notifications on the cover, whether you want to show the contents of the notifications. This setting is shared with lock screen settings.

The facewidgets are shared among Galaxy S9 lock screen, always-on display (AOD), and Galaxy S9 clear view standing cover.

Tap Information and facewidgets as shown below to customize the info shown in the clear view cover.

customize Galaxy S9 clear view standing cover customize Galaxy S9 clear view standing cover

In the Information and facewidgets page, as shown above, you can:

  • Enable/disable roaming clock ( marked as 6). You cannot disable the default lock. This option allows you to show two clocks when your phone is roaming.
  • Customize facewidgets (marked as 7). You can customize the widgets for the clear view cover.
  • Customize contact info (marked as 8) shown on the clear view cover (and lock screen) when the cover is closed.

Tap Facewidgets as shown above to customize the widgets on Galaxy S9 clear view standing cover. These facewidgets are shared with Galaxy S9 lock screen and AOD.

In Facewidgets page as shown below, you can enable/disable three widgets:

  • Music controller (marked as 9).
  • Today’s schedule (marked as 10).
  • Next alarm (marked as 11).

Each of the widgets will occupy one screen (panel).

You can control where to show these widgets (marked as 12):

  • Lock screen.
  • AOD screen.
  • Both lock screen and AOD screen (default).

You may find the clear view case is not included here because the clear view case will follow lock screen settings.

In other words, if widgets are enabled on Galaxy S9 lock screen, they will show on Galaxy S9 clear view standing cover when the cover is closed.

You can also customize the order of these facewidgets by tapping the Reorder button (marked as 13) as shown below.

customize Galaxy S9 clear view standing cover customize Galaxy S9 clear view standing cover

The default lock screen, which you cannot disable, is shown above.

The contact info is shown below the time and date.

You can find notification icons below the contact info.

If you enabled roaming clock and when you are roaming, you will see two clocks,

You can swipe left or right to navigate to other facewidgets. You can also use the left/right arrow icon as shown above to navigate to other widgets.

Unlike Galaxy S9 home screen, there are no barriers in the leftmost or the rightmost panels. You can cycle through all widgets.

How to apply and remove the Galaxy S9 clear view standing cover?

Unlike the clear view cover for Galaxy S8, or Note 8, the top of Galaxy S9 clear view standing cover is fully covered except a small hole for the microphone (see Galaxy S9  and S9+layout). The SIM card tray is now covered by the cover.

So, the clear view case for Galaxy S9 and S9+ fits the phone very tightly.

When you apply the Galaxy S9 clear view to Galaxy S9 or S9+, you should fix the top part first.  Then the bottom part.

When you want to remove the cover (to take out the phone), you should start from the bottom. Once the bottom part of Galaxy S9 or S9+ is taken out of the cover, you can easily take the phone out. If you start from the top, it is very hard to get the phone out of the cover.

How to use the always-on display (AOD) with Galaxy S9 clear view standing cover?

You can enable always-on display (AOD) for Galaxy S9 clear view standing cover.

But the AOD screen will revert to the default digital clock only. FaceWidgets, notification icons and all customization will not be activated after you close the cover.

Please read this guide for details of using Galaxy S9  always-on display (AOD) with or without the clear view cover.

How to use the always-on display (AOD) with Galaxy S9 clear view standing cover after Android Pie update?

If you updated Galaxy S19 to Android Pie, by default, the always-on display uses the new display mode: tap to show as explained in this guide. The AOD screen shows about 10 seconds after you tap the screen.

This display mode does not work with the clear view cover. You need to change the display mode to “Show always” to show AOD on the clear view cover.

You can change the display mode on Settings — Lock screen — Always on display — Display mode.

Also,  you need to make sure “Don’t show when cover closed” is turned off on the same page.

Do you understand the pros and cons of Galaxy S9 clear view standing cover? Do you know how to use Samsung Galaxy S9 clear view standing cover (S-view cover)? Can you customize Galaxy S9 clear view cover?

If you have any questions or encounter any problems with Galaxy S9 clear view standing cover (Galaxy S9 S View cover) for Galaxy S9 and S9+, please let us know in the comment box below.

The community will help you find the answer.

For the user guide for new features of Samsung Galaxy S9 and S9+, please check Galaxy S9 new features guides page.

For using Galaxy S9 and S9+, please check Galaxy S9 how-to guides page.

For using Galaxy S9 camera, please check Galaxy S9 camera guides page.

For accessories for Galaxy S9 and S9+, please check Galaxy S9 accessories guides page.

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Filed Under: Galaxy S9 Accessories Guides, Galaxy S9 Guides Tagged With: facewidgets, Galaxy S9 accessories, Galaxy S9 always-on display (AOD), Galaxy S9 case, Galaxy S9 clear view cover, Galaxy S9 clear view standing cover, Galaxy S9 cover, Galaxy S9 LED wallet cover, Galaxy S9 lock screen, Galaxy S9 S View cover

Reader Interactions

Comments

  1. Ashish Vanapamala says

    March 31, 2018 at 1:01 am

    Have been experiencing significant delays in fast charging with the S-View on. Fast charging stops after a while. for eg at 45% charge to 100% takes around 1h 32 minutes estimate and at the end of the time frame the charege is at 71% and still shows 52 minutes left. i have put my s9 under test and i flip the cover off and then charge with the fast wireless it fast charges as usual. Took the s9 to samsung store and they say it is as per design but it does not make sense. i did not have this problems with my s8 sview. please any help is much appreciated.

    Reply
    • simon says

      March 31, 2018 at 5:55 am

      I assume you are referring to wireless charging. Are you using Samsung wireless charging pad?

      Occasionally, the cover may slightly slow down the fast wireless charging. The charging speed may also be affected by the temperature of the phone and the ambient.


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      Reply
  2. Ralph says

    May 23, 2018 at 5:31 pm

    How do you change the clear view cover clock style? It appears there is no option for different clock styles. I want time to display as “11:35” instead of an “11” displayed over the “35”. I can do so for the clock lock screen and always on display but not the clear view cover clock style.

    Reply
    • simon says

      May 23, 2018 at 11:47 pm

      No, you cannot change the clock style for the clear view cover.

      Other settings follow facewidgets in lock screen.


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      Reply
  3. John Chapman says

    May 25, 2018 at 6:40 am

    Followed the steps above but when I enter “Advanced Setting” the Accessories option not available

    Reply
    • simon says

      May 25, 2018 at 9:14 am

      Then it means the cover is not detected by the phone. Is the cover genuine?


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      Reply
  4. Claire Hewer says

    May 30, 2018 at 9:46 am

    Can’t seem to find a way to make the smart cover lock my phone when closed, the one I had for the S7 did this, very annoying!

    Reply
    • simon says

      May 30, 2018 at 9:49 am

      What did you see after you closed the cover?


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  5. RomainUNG says

    June 17, 2018 at 7:14 am

    Since the information are displayed on the Clear View Cover, I assume that AOD is then disabled on the S9. Does it means that this cover allows me to see the clock, battery etc without a similar impact on battery as AOD when enabled ?

    Reply
    • simon says

      June 17, 2018 at 7:17 am

      The clear view cover doesn’t display anything. What you see through the cover is actually displayed on the screen. So it doesn’t save battery.

      Yes, when you close the cover, AOD will be disabled automatically.


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      Reply
  6. RomainUNG says

    June 17, 2018 at 7:41 am

    Thanks Simon for the reply. One last question, when AOD is turned off, does the phone still wakes up every time I flip the cover ? More accurately, I wonder if I can pick my phone, flip the cover, then unlock my phone with Intelligent Scan without touching the home button to wake up the phone.

    Reply
    • simon says

      June 17, 2018 at 1:13 pm

      Yes, the screen still wakes up when you open the cover. Your can then use iris scanner or fingerprint scanner without pressing any buttons.


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  7. Gilles Adrien says

    June 21, 2018 at 9:51 am

    Hello, I just Bought the S9-clear cover yesterday and I’m a little bit desapointed :
    It show nothing except the hour and date ?
    Why when I close it, it show notification icon for a few seconds, and just after, only time+date ?
    Even when I receive the notification, only the light is blinking (green if messenger, blue if mail, etc…) but it doesn’t even show me the notification when it appears…

    Second : It is a possibility to activate the cover, to be able to show next meeting, music once it’s closed ?
    It seems to me that when it has been closed for 30sec, the only feature is the possibility to see the hour+date. except if I open it again…

    thanks

    Reply
    • simon says

      June 22, 2018 at 4:36 am

      1. Did you enable Information and facewidgets in Settings — Advanced features –Accessories? This setting is shared with the lock screen. You can swipe to other facewidgets (music control and schedules, and next alarm) by swiping left or right.
      2. If AOD is activated, and the clear cover is closed, you can NOT access facewdigets by double tapping the clock. So, you will only see the AOD clock.
      3. If AOD is activated and the clear cover is open, you can double tap the clock, then swipe left or right to access facewidgets.


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      Reply
  8. Koteiba says

    June 30, 2018 at 7:39 pm

    Hello , my Clear view standing cover works for couple of days then stops working again, i tried to take it off and then put it back but it just the same.plus i dont have that accessories option in the advance features settings. Anyone can solve this ?? Thanks

    Reply
    • simon says

      July 1, 2018 at 1:45 am

      If you cannot find the settings in Settings -Advanced features — Accessories, then the cover is not recognized. You should contact the seller. It could be damaged or not genuine.


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  9. Victor says

    July 4, 2018 at 1:49 pm

    Can the cover be bent to the back so that s9+ can be used with one hand comfortably? Also, is it easy for the front cover to flip open in case of a dropping accident?

    Reply
    • simon says

      July 4, 2018 at 1:52 pm

      Yes, it can be bent back.

      It depends how the phone drops. But the protection is limited, especially for the screen.


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  10. Victor says

    July 4, 2018 at 1:50 pm

    Can the cover be bent to the back so that s9+ can be used with one hand comfortably? Also, is it easy for the front cover to flip open in case of a dropping accident?

    Reply
  11. leo says

    July 26, 2018 at 7:35 pm

    i cannot find accessories under advance features. what can I do for pick up my call when my cover is closed ?

    Reply
    • simon says

      July 27, 2018 at 12:06 am

      If the case is not recognized by the phone, then you cannot use that feature.

      Where did you get the case? Is it genuine?


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      Reply
  12. Eric says

    August 12, 2018 at 4:57 pm

    My case has been working great for months but suddenly stopped last night. My phone doesn’t recognize the case at all. I didn’t drop it or anything like that. Any ideas on the cause of this?

    Reply
    • simon says

      August 13, 2018 at 12:16 am

      Did you try to reboot the phone to see whether it helps?


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      Reply
  13. LianJT says

    September 21, 2018 at 8:17 pm

    I also had a problem. Had anyone tried a selfie with the clear standing cover? Cause its no working for me. I tried removing the cover then close the camera running back ground and it works. Once i return the cover the sensor stops working again.

    Reply
  14. LianJT says

    September 21, 2018 at 8:19 pm

    What i meant was using the heart rate sensor in a selfie.

    Reply
    • simon says

      September 22, 2018 at 2:59 am

      The problem is caused by the design of the cover. It is very hard to reach the heart rate sensor due to the spacer between the cutouts for the camera lens and heart rate sensor. The spacer was added probably to protect the camera lens (otherwise, people will touch the lens cover and make it dirty).

      Anyway, there are no easy solutions to this. Strangely, Samsung does not know how to use the circular shape which is more finger-friendly.


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      Reply
  15. LianJT says

    September 22, 2018 at 6:27 am

    Well i guess we have to use the hand gesture then. Its much easier than reaching the sensor at the back. Thanks man.

    Reply
    • simon says

      September 22, 2018 at 8:11 am

      You can also use voice commands.


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  16. Thib says

    October 11, 2018 at 3:51 pm

    I feel very disappointed as well. It’s actually very shameful that the cover doesn’t show notifications at all times…I hoped for more functionality at a 60euro or more price tag.

    I struggled and got very frustrated by that pricy “smart” cover but when you press the lock/unlock button with the “clear” cover is on the screen, it seems to activate the AOD on the clear. Thus showing on the cover notifications, widgets and all the good stuff before turning back to it’s clock/date display. Maybe that’s obvious but it wasn’t for me.
    I did not read that in the guide. If it is than I’m sorry ^^…I missed it.

    Have a pleasant day and remember: Check functionalities before buying, don’t assume ^^.

    Reply
    • simon says

      October 12, 2018 at 12:29 am

      Yes, when you buy gadgets, you should try them if possible. Don’t rely on advertisements.

      For notifications, they should be shown on the cover briefly. What are the problems you encountered?

      For always on display, the clear view cover does support AOD. But when the cover is on, you have a simplified AOD if activated. You get the normal AOD only when the cover is open.


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      Reply
  17. Marcin says

    November 1, 2018 at 10:25 pm

    My note 9 once I put clear view on doesnt show anything..only aod that goes off after like 10 sec and then just black screen..

    Reply
    • simon says

      November 2, 2018 at 1:31 am

      Did you turn on power saving? Did you turn on AOD for the clear view cover?


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  18. Marcin says

    November 2, 2018 at 9:27 pm

    Thank you for an answer..power saving off aod is on everywhere I could find have no clue what is going on..it is genuine clear view cover that I can see in my accesories menu..

    Reply
    • simon says

      November 3, 2018 at 1:08 am

      1. If you do not close the cover, does the AOD work as expected?
      2. Did you check and make sure the AOD is turned on for the clear view cover? (you may refer to option 5 in this guide).


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      Reply
  19. Marcin says

    November 3, 2018 at 5:29 pm

    Thank you for your help it is sorted now thank to you!! Even when clear view cover is really disapointing 🙁

    Reply
    • simon says

      November 4, 2018 at 1:06 am

      Enjoy the phone.


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      Reply
  20. B.t Pillai says

    December 16, 2018 at 1:52 pm

    How can take the videos if I closed the cover

    Reply
    • simon says

      December 18, 2018 at 10:16 am

      No, you cannot use the camera when the cover is closed. It is different from the old s view cover.


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  21. DutchGlory says

    January 27, 2019 at 10:14 am

    NOTE: if you update to Android 9.0 (Pie), clear view standing cover will..NOT WORK..!!
    this feature is not add to 9.0 … Go back to 8.0 if you want this feature ..

    Reply
    • simon says

      January 27, 2019 at 12:07 pm

      What feature are you referring to? The clear view standing cover should still work with Android Pie update. There are no known issues.

      If the clear view cover does not properly after Android Pie update, you can reset settings in Settings –General management — reset –Reset settings.


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  22. Anonymous says

    February 5, 2019 at 10:20 am

    Clear view case does NOT work after last update.

    Reply
    • simon says

      February 5, 2019 at 3:24 pm

      Can the phone still recognize the cover?


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  23. Anonymous says

    February 6, 2019 at 9:19 pm

    Please my clear view case has stopped working since i downloaded the last update today. This case cost me a lot of money. I need it fixed and besides no accessories in the settings

    Reply
    • simon says

      February 7, 2019 at 12:39 am

      It should be under settings – advanced features – accessories.

      Did you try to reboot the phone? You can also try to remove it, then put it on again.


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      Reply
  24. Anonymous says

    February 7, 2019 at 8:05 am

    Same here, I had to put it back 1-2 times, and a restarted the phone to…It worked at the end

    Reply
    • simon says

      February 7, 2019 at 9:19 am

      Thank you for sharing your solution. Yes, occasionally, you may have to reboot the phone.


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  25. Denis Bacelic says

    February 8, 2019 at 12:11 pm

    Same thing to me, after upgrade on android pie, my clear view cover is not recognized by my S9. Restarted 100 times, pull our of cover 50 times but nothing happend… 🙁

    Reply
    • simon says

      February 8, 2019 at 1:24 pm

      There are no known issues for the clear view cover in the Android Pie update for Galaxy S9 and S9+.

      Can you see anything in Settings –advanced features –accessories? (after you put the cover on)


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  26. Denis says

    February 8, 2019 at 2:43 pm

    No, usualy before update on pie, phone offer some theme for cover. Now don’t offer theme and nothing in advanced features…

    Reply
    • simon says

      February 8, 2019 at 3:34 pm

      If the cover is not shown in the settings – advanced features – accessories, then it means the phone doesn’t recognize the cover. Normlly this happens only when the chip in the cover is damaged.

      Anyway, you can try to clear the cache partition to see whether it helps.


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      Reply
  27. Denis says

    February 9, 2019 at 12:52 pm

    I am wipe the cashe partition and nothing happend 🙁

    Reply
    • simon says

      February 9, 2019 at 2:01 pm

      As a last resort, you can try to reset phone settings, which will change the system settings without affecting your files as explained in this guide https://gadgetguideonline.com/s9/how-to-reset-galaxy-s9-and-s9-what-is-galaxy-s9-factory-data-reset/

      If it’s still not working, then very likely, the chip in the cover was damaged.


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      Reply
  28. Denis says

    February 9, 2019 at 6:07 pm

    Factory reset didn’t help.
    I read on few forums that I am not alone, is a lot of s9 who don’t recognize clear view and led view cover after upgrade on android pie… Maybe samsung will fix that with some new update….

    Reply
    • simon says

      February 10, 2019 at 3:57 am

      You only need to reset the settings. Factory data reset is an overkill.

      Anyway, did you try to call the local Samsung service center? We do not have any issues for the LED cover and the clear view cover with the Android Pie update.


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      Reply
  29. Denis says

    February 9, 2019 at 8:34 pm

    I just tried to put a cover on my wife’s samsung galaxy s8 with oreo, and see the miracle, s8 recognize the cover. Definitely not a problem in the cover, but in the new version of the android.

    Reply
    • simon says

      February 10, 2019 at 3:54 am

      We are not aware of the problem. We tested both LED cover and clear view cover and there are no problems with Android Pie update.

      Anyway, if the problem was caused by the Android Pie update, I guess it is probably limited to certain regions.


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      Reply
  30. Anonymous says

    February 27, 2019 at 3:02 am

    No, it’s definitely a pro problem. Mine has also stopped working I even took! Screen protector off to see if that helped , it didn’t. It won’t recognize it no matter how many times I take it off and restart my phone. I don’t think anyone should have to factory reset their phone so a case will start working again.. I also know it’s not broken, it was working right before the update

    Reply
    • simon says

      February 27, 2019 at 4:13 am

      Before factory data reset, you can try to clear cache partition to see whether it helps. It’s recommended after any major updates. It doesn’t change any settings or data on the phone. You may follow this guide if you haven’t tried it. https://gadgetguideonline.com/s9/how-to-reboot-into-galaxy-s9-recovery-mode-and-to-clear-galaxy-s9-cache-partition-on-galaxy-s9-and-s9/

      If that doesn’t work, you can try to reset the phone settings. It’s different from factory data reset because it doesn’t touch your data or app data. It only reset the system settling. You may check this guide for details https://gadgetguideonline.com/s9/how-to-reset-galaxy-s9-and-s9-what-is-galaxy-s9-factory-data-reset/


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  31. Paul Harman says

    March 19, 2019 at 2:47 am

    I went into Always On Display and there is a setting for Dont Show When Cover closed.
    Make sure it is unmarked, ie not blue. Then, when you close the cover the AOD will shine thru.

    Reply
    • simon says

      March 19, 2019 at 10:29 am

      Thank you for sharing your solution.


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      Reply
  32. kenji says

    April 7, 2019 at 5:45 pm

    to use the camera case has to be remove on the s9plus view case is that correct

    Reply
    • simon says

      April 8, 2019 at 5:38 am

      No, there are cutouts for the camera. It’s not necessary to remove the case to use the camera.


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  33. kenji says

    April 8, 2019 at 3:07 pm

    you have to fold the front cover back which blocks the camera or left hand hold front cover straight a little arkward how do you use it

    thanks

    Reply
  34. kenji says

    April 8, 2019 at 3:52 pm

    yes yu can take face photo but not front photo the cover blocks it unless yu know how

    Reply
  35. Meto says

    April 15, 2019 at 8:13 am

    I’ve done all you suggested. My Cover is still dead! Any idea for upcoming update?!

    Reply
    • simon says

      April 15, 2019 at 1:10 pm

      Is the cover recognized by the phone?

      If it is not recognized even after a reboot, very likely, the chip on the cover was damaged. If this is the case, you have to claim the warranty (if it is still within warranty), or use it as a “dumb” cover, or throw it away.


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  36. RJ says

    April 30, 2019 at 4:47 am

    Hi,

    I’ve just setup my Clear View cover, under accessory settings I’ve selected Detailed Notification style. But every-time I get an email, WhatsApp or message I get the blue light flash and an Icon from the App. I can’t read the detailed notification until I open the cover. Is that how it’s supposed to be, or a flaw in the product?

    Reply
    • simon says

      April 30, 2019 at 12:51 pm

      It is normal. The clear view cover only shows icons, not notification details. It is very uncomfortable to read notifications through a clear view cover.

      The notification setting under accessories is just a link to the notification settings under Settings –Lock screen notifications. It is for you to customize notification settings on the lock screen (when the cover is opened)


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  37. Alex says

    May 19, 2019 at 7:02 am

    AOD is not showing when closing clear view cover after update to 9 Pie on my S8. Actually I got it to work a while ago (not sure how), but now, out of the blue, the display goes dark again. When closing the cover, the display is showing for 5 sec, and then goes dark.
    I have been through every settings, cleared cache, restarted, changed themes, but nothing helps.

    And I am obviously not the only one with this issue, due to the Pie update. Just ask google!

    It is really annoying since this bug makes this rather expensive cover useless. It cannot be used as a nightstand anymore, as intended.

    Reply
    • simon says

      May 19, 2019 at 7:51 am

      This is NOT a bug. And there is no bug.

      As explained in this guide, the problem is due to the default display mode for the always-on display (AOD): it is “Tap to display” in Android Pie update (“always” on before the update). We added a section in that post explaining this new feature.

      If you have no time to go through that section, you can change the settings in this way: In Settings — Lock screen — Always on display —Display mode, set it to “Show always”. Also, turn off “Don’t show when cover closed” on the same page.


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      Reply
  38. Alex says

    May 19, 2019 at 8:25 am

    The two settings are set as you describe.

    It is definitely a bug! Why else would it suddently stop to work out of nowhere? When 9 Pie was released it also stopped working, also with the appropriate settings as you describe.

    Back then, I actually got it to work. Apparently by changing the themes back to standard settings, but I am not sure if this was really the fix. It have worked fine for some months now until yesterday, where it just stopped working again without any particular cause.

    The cover itself is actually working, since the AOD is in fact showing and responsive until leaving it for about 5 sec, and it then turns dark. The weird thing is that the cover’s AOD format (the one showing for 5 sec) is not the one I have chosen as AOD. I guess this is related to the bug.

    Reply
    • simon says

      May 19, 2019 at 3:13 pm

      First, you need to use the default theme if you want to use AOD on the clear view cover
      Second, the AOD screen for the clear view cover is different from the normal AOD and you cannot customize it.
      Third, if the AOD is still not working after you change back to the default theme, you may try to reboot the phone.


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  39. Alex says

    May 19, 2019 at 5:07 pm

    It turns out that the samsung AOD app has in fact been updated yesterday to version 4.2.14. They have fixed some other bugs with this update, but have clearly also introduced this current bug. Dooh!

    I have already tried to use the default theme, without any luck. But it worked just fine before the update with several other themes, so this not likely the root cause.

    I have rebooted the phone several times without any luck. I don’t want to reset the phone settings, since it didn’t work last time either.

    I guess I just have to wait until Samsung figures this bug out and releases yet another update (and then cross my fingers!).

    Reply
    • simon says

      May 20, 2019 at 2:39 am

      Not sure about the issue. We have no AOD issues with the clear view cover.

      You can reset the settings, not reset the phone. It will not affect your data, but it will reset all settings to the default as explained here.


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  40. Karine Merritt says

    August 30, 2019 at 5:56 pm

    Hey come on Samsung. We are paying a premium price for this cover, and we can’t choose the clock face we see. I hate the clock face on the clear view cover.

    Reply
  41. Karan Prabhakar says

    August 2, 2020 at 2:36 pm

    in my Samsung S9Plus, my ringer fades off in 3 rings while the cover is kept on and when I open the cover, the call is still ongoing in a silent mode , I am unable fix the issue, as want the ringer to be on continuously. please help as cant seem to find the fix.

    Reply
    • simon says

      August 4, 2020 at 5:16 am

      1. What do you mean “onging in the silent mode”? Is the phone accepted automatically? Or it “rings” silently?
      2. What happens if you open the cover (and someone is calling)?

      Anyway, there are no known issues related to this. If the problem persists, you may try to restart the phone to see whether it helps.


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  42. David says

    October 26, 2020 at 2:18 pm

    I cannot find a setting that allows the YouTube app to continue playing when the S-Cover is closed. I have gone through all the AOD settings and the Clear View Cover settings in Accessories but nothing helps.

    Reply
    • simon says

      October 26, 2020 at 3:12 pm

      Only to YouTube Premium subscribers can play in background. The setting is inside YouTube app, if you are a YouTube Premium subscribers.


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  43. John Burns says

    April 18, 2021 at 5:03 pm

    I have an official Clear View cover that was working fine then after an update (I think) the microphone stopped working when receiving a call. It’s then OK when I remove the cover but stops working when re-installed.

    Reply
    • simon says

      April 19, 2021 at 4:08 am

      Do you mean the cover is not recognized? Does it show anything in the plastic strip when you close the cover? Does the screen wake up when you open the cover?

      You can check whether it is recognized in Settings –Advanced features –Accessorries. If it is not listed, it means it is not recognized. You can try to reboot the phone (do not remove the cover).


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      Reply
      • John Burns says

        April 20, 2021 at 11:17 am

        Here is an update, the microphone stopped working altogether so I powered off and back on in safe mode (press vol down as soon as you see the display). My mic then worked fine so I suspect that the last update has caused the problem. As soon as I can find a backup app that actually works with my S9 I will backup and then do a factory reset. I’ll let you know how it goes.

        Reply

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  • How to access, use, and customise widgets on Galaxy S20 lock screen and AOD screen with Android 11 update for Galaxy S20?
  • How to update Galaxy S20 to Android 11?
  • How to use Galaxy S20 lockdown mode?
  • Top 11 new features in Galaxy S20 Android 11 update
  • How to use Galaxy S20 recovery mode?
  • How to use 5 different shooting methods for Galaxy S20 camera?
  • How to use and customize power mode on Galaxy S20?
  • A Complete Guide Of Galaxy S20 Assistant Menu

RSS Galaxy Note Guides

  • Top 11 disappointments of Galaxy Note 20 and Galaxy Note 20 Ultra
  • How to use the Dynamic Lock screen on Galaxy Note 10?
  • Galaxy Note 10 LED View Cover Guide and Review
  • Install S Note app and Extension pack on Galaxy Note 10
  • How to Use Galaxy Note 10 Camera App?
  • Galaxy Note 10 SIM Card Guide
  • How to use Samsung DeX for PC with Galaxy Note 10 and Galaxy Note 10+?
  • How to use Galaxy Note 10 Clear View cover (S View cover)?
  • How to charge Galaxy Note 10 battery?
  • How to use and remap Galaxy Note 10 Side key?

RSS Drive In Singapore

  • Top 5 rules of driving in Singapore safely and legally during COVID-19 Circuit Breaker period
  • Understand COE Price by 10 Simple Questions
  • How to convert a foreign driving license to a Singapore driving license?
  • How to get a Touch ‘n Go card as a Singapore driver?
  • What is covered in the car warranty in Singapore? What is not?
  • What is the Singapore Road Speed Limit?
  • How to register, collect and use Malaysia Vehicle Entry Permit (VEP)?
  • Why are cars in Singapore are so expensive?
  • Drive to Malaysia
  • Car Maintenance and Servicing in Singapore

RSS Moto G Guides

  • Moto G8 vs Moto G8 Power vs Moto G8 Power Lite vs Moto G Power vs Moto G Stylus vs Moto G Pro vs Moto G fast: What are the differences?
  • Moto G8 User Manual for Moto G8 Plus and Moto G8 Play
  • Moto G8 Plus vs Moto G8 Play: Differences and common features
  • Official Moto G7 user manual

RSS Chromecast Guides

  • How to play games on Chromecast from mobile devices (Android and iOS)?
  • How to use Chromecast Audio multi-room group playback?
  • What are the 3 compatible audio cables for Chromecast Audio? and why it matters?
  • How to use Ethernet Adapter for Chromecast?

RSS Headphone Guide Pro

  • AirPods Pro 2 New features explained
  • What is Samsung Seamless Codec? 4 things you should know about this new codec
  • How to use widgets to check battery levels and control Galaxy Buds 2, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, and Galaxy Buds?
  • AirPods 3 vs AirPods Pro: which one should you choose?
  • AirPods 3 vs AirPods 2: Top 8 improvements and new features of AirPods 3

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